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WORKING FOR YOU
Taking action on
behalf of consumers involves using a wide range of tools to ensure that the
actions of companies are lawful and reasonable. Among the tools used by
the Division are negotiated settlements that result in a change in company
practices, policy statements to provide guidance to companies, and fines or
penalties to punish a company for a specific action(s).
If you are interested in more information on actions taken by the
Telecommunications Consumers Division, you may find these links helpful.
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A Brief
Summary
of Subjects involved in Enforcement Actions
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A Listing of Enforcement Actions by Subject
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Enforcement Actions by Date
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