Telecommunications Consumers Division - Working for You

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		WORKING FOR YOU Taking action on behalf of consumers involves using a wide range of tools to ensure that the actions of companies are lawful and reasonable. Among the tools used by the Division are negotiated settlements that result in a change in company practices, policy statements to provide guidance to companies, and fines or penalties to punish a company for a specific action(s). If you are interested in more information on actions taken by the Telecommunications Consumers Division, you may find these links helpful. A Brief Summary of Subjects involved in Enforcement Actions A Listing of Enforcement Actions by Subject Accessibility Billing Issues Cramming Do Not Call Emergency Information Access Failure to Respond Lifeline/Link-Up Outreach Marketing Operator Service Providers/Operator Service Disclosures Robocall Slamming Telephone Privacy Issues Telephone Solicitation Toll Free Unsolicited Faxes Other - Telephone Consumer Protection Act Enforcement Actions by Date
last reviewed/updated on Tue Aug 13 16:12:53 EDT 2019