Go to FCC.gov
FCC Logo - Return to the FCC Home Page  
  Telecommunications Consumers Division - Complaints

Help | Advanced


Do you have a complaint about a company that provides telecommunications services? Are you unsure about how to resolve your complaint? This section of our Web Site will guide you through the options for resolving your complaint about these issues.

Filing a complaint. The Communications Act provides several options for filing complaints about telecommunications services. In most instances, filing a consumer complaint with the FCC allows for resolution of a complaint, including refunds/credits from the company involved in the dispute, at no additional cost to the consumer. However, if a consumer is seeking award of financial damages, they may choose to file a legal action with the FCC or in Federal District Court.

last reviewed/updated on Tue Aug 13 16:12:53 EDT 2019

Skip FCC Footer and Contact InfoFederal Communications Commission
445 12th Street SW
Washington, DC 20554
More FCC Contact Information...
Phone:  1-888-CALL-FCC (1-888-225-5322)
TTY:  1-888-TELL-FCC (1-888-835-5322)
Fax:  1-866-418-0232
- Privacy Policy
- Website Policies & Notices
- Required Browser Plug-ins
- Freedom of Information Act