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Before the
Federal Communications Commission
Washington, D.C. 20554
)
)
File No.: EB-11-SE-044
In the Matter of )
NAL/Acct. No.: 201232100008
Affordable Phone Services, Inc. )
FRN: 0017950569
)
)
Notice of apparent Liability for forfeiture
Adopted: December 23, 2011 Released: December 23, 2011
By the Chief, Enforcement Bureau:
I. introduction
1. In this Notice of Apparent Liability for Forfeiture ("NAL"), we
propose a forfeiture in the amount of thirty thousand dollars
($30,000) against Affordable Phone Services, Inc. ("Affordable
Phone"). As detailed herein, we find that Affordable Phone apparently
willfully and repeatedly violated sections 20.19(c)(3)(ii) and
20.19(d)(3)(ii) of the Commission's rules ("Rules"). Specifically,
Affordable Phone apparently failed to offer to consumers the required
number or percentage of hearing aid-compatible digital wireless
handset models as set forth in the Rules. These hearing aid
compatibility requirements serve to ensure that consumers with hearing
loss have access to advanced telecommunications services.
II. BACKGROUND
2. In the 2003 Hearing Aid Compatibility Order, the Commission adopted
several measures to enhance the ability of consumers with hearing loss
to access digital wireless telecommunications. The Commission
established technical standards that digital wireless handsets must
meet to be considered compatible with hearing aids operating in
acoustic coupling and inductive coupling (telecoil) modes.
Specifically, the Commission adopted a standard for radio frequency
interference (the "M3" rating) to enable acoustic coupling between
digital wireless phones and hearing aids operating in acoustic
coupling mode, and a separate standard (the "T3" rating) to enable
inductive coupling with hearing aids operating in telecoil mode.
3. In the 2008 Hearing Aid Compatibility First Report and Order, the
Commission established several deadlines between 2008 and 2011 by
which manufacturers and service providers must offer specified numbers
or percentages of digital wireless handset models that are rated as
hearing aid-compatible. The number or percentage of digital wireless
handset models required to be offered to consumers by each deadline
depends on the applicable compatibility standard ("M" rating or "T"
rating), and the deployment schedule is tailored to the size of the
service provider as measured by its number of subscribers.
Specifically, between May 15, 2009 and May 14, 2010, non-Tier I
service providers were required to ensure that at least nine handset
models per digital air interface, or at least 50% of the models
offered per digital air interface, met or exceeded the M3 rating, and
that at least five handset models per digital air interface, or at
least one-third of the models offered per digital air interface, met
or exceeded the T3 rating. Beginning May 15, 2010, non-Tier I service
providers were required to offer to consumers at least ten handset
models per digital air interface, or at least 50% of the models
offered per digital air interface, that met or exceeded the M3 rating.
Similarly, between May 15, 2010 and May 14, 2011, non-Tier I service
providers were required to offer at least seven handset models per
digital air interface, or at least one-third of the models offered per
digital air interface, that met or exceeded the T3 rating.
4. On January 18, 2011, Affordable Phone submitted a Hearing Aid
Compatibility Status Report covering January 1, 2010 to December 31,
2010. Affordable Phone identified each handset model it offered to
consumers, and specified the model's FCC Identification ("FCC ID") as
well as the hearing aid compatibility rating, if any. After a careful
review of Affordable Phone's submission, the Wireless
Telecommunications Bureau referred this matter to the Enforcement
Bureau ("Bureau") for investigation. As part of its investigation, the
Bureau consulted the FCC Office of Engineering and Technology ("OET")
Equipment Authorization System to independently confirm the hearing
aid compatibility rating of each handset model as established in the
grant of equipment authorization issued by the Commission for that
handset. Taking into account the manufacturer-reported information in
the OET database, we conclude that Affordable Phone apparently failed
to offer to consumers the required number or percentage of handset
models that met or exceeded the M3 rating and the T3 rating for three
consecutive months during the 2010 calendar year.
III. DISCUSSION
A. Failure to Comply with Hearing Aid-Compatible Handset Deployment
Requirements
5. Acoustic Coupling ("M3" or higher rating). We find that Affordable
Phone apparently failed to offer to consumers the required number or
percentage of hearing aid-compatible handset models that met or
exceeded the M3 rating. As noted above, the Commission has imposed
varying benchmarks for the deployment of hearing aid-compatible
handsets. Between October and December 2010, Affordable Phone was
required to offer at least two handset models with a minimum M3 rating
per air interface. As set forth in greater detail in the Appendix,
Affordable Phone apparently failed to meet this standard, repeatedly
falling short by one handset model. Accordingly, we find that
Affordable Phone apparently willfully and repeatedly violated section
20.19(c)(3)(ii) of the Rules by failing to offer to consumers the
required number or percentage of digital wireless handset models that
met or exceeded the M3 rating from October through December 2010.
6. Inductive Coupling ("T3" or higher rating). We also find that
Affordable Phone apparently failed to offer to consumers the required
number or percentage of hearing aid-compatible handset models that met
or exceeded the T3 rating. Between October and December 2010,
Affordable Phone was required to offer at least two handset models
with a minimum T3 rating per digital air interface. As set forth in
greater detail in the Appendix, Affordable Phone also apparently
failed to meet this standard, offering only one handset model with a
minimum T3 rating. Accordingly, we find that Affordable Phone
apparently willfully and repeatedly violated section 20.19(d)(3)(ii)
of the Rules by failing to offer to consumers the required number or
percentage of digital wireless handset models that met or exceeded the
T3 rating from October through December 2010.
B. Proposed Forfeiture
7. Under section 503(b)(1)(B) of the Act, any person who is determined by
the Commission to have willfully or repeatedly failed to comply with
any provision of the Act or any rule, regulation, or order issued by
the Commission shall be liable to the United States for a forfeiture
penalty. To impose such a forfeiture penalty, the Commission must
issue a notice of apparent liability for forfeiture and the person
against whom such notice has been issued must have an opportunity to
show, in writing, why no such forfeiture penalty should be imposed.
The Commission will then issue a forfeiture if it finds by a
preponderance of the evidence that the person has violated the Act or
a Commission rule. We conclude under this standard that Affordable
Phone is apparently liable for a forfeiture for its apparent willful
and repeated violations of sections 20.19(c)(3)(ii) and
20.19(d)(3)(ii) of the Rules.
8. Section 503(b)(2)(B) of the Act authorizes a forfeiture assessment
against a common carrier up to $150,000 for each violation, or for
each day of a continuing violation, up to a maximum of $1,500,000 for
a single act or failure to act. In exercising such authority, we are
required to take into account "the nature, circumstances, extent, and
gravity of the violation and, with respect to the violator, the degree
of culpability, any history of prior offenses, ability to pay, and
such other matters as justice may require."
9. The Commission's Forfeiture Policy Statement and section 1.80 of the
Rules do not establish a base forfeiture amount for violations of the
hearing aid-compatible handset requirements set forth in section 20.19
of the Rules. The fact that the Forfeiture Policy Statement does not
specify a base amount does not indicate that no forfeiture should be
imposed. The Forfeiture Policy Statement states that "any omission of
a specific rule violation from the ... [forfeiture guidelines] ...
should not signal that the Commission considers any unlisted violation
as nonexistent or unimportant." The Commission retains the discretion,
moreover, to depart from the Forfeiture Policy Statement and issue
forfeitures on a case-by-case basis, under its general forfeiture
authority contained in section 503 of the Act.
10. In determining the appropriate forfeiture amount for violation of the
hearing aid-compatible handset deployment requirements, we take into
account that these requirements serve to ensure that consumers with
hearing loss have access to advanced telecommunications services. In
adopting the hearing aid compatibility rules, the Commission
underscored the strong and immediate need for such access, stressing
that individuals with hearing loss should not be denied the public
safety and convenience benefits of digital wireless telephony.
Moreover, as the Commission has noted, the demand for hearing
aid-compatible handsets is likely to increase with the public's
growing reliance on wireless technology and with the increasing median
age of our population.
11. We have previously determined that violations of the hearing
aid-compatible handset deployment requirements are serious in nature
because failure to make compatible handsets available to consumers
actually prevents hearing aid users from accessing digital wireless
communications. Accordingly, we generally apply a base forfeiture
amount of $15,000 to reflect the gravity of these violations. We have
applied the $15,000 base forfeiture on a per handset model basis
(i.e., for each handset model below the minimum number of hearing
aid-compatible models required by the Rules). We also impose separate
base forfeitures for the apparent M3-related and T3-related
violations.
12. For purposes of calculating the base forfeiture amount for the
M3-related violations, we focus on Affordable Phone's apparent failure
to offer to consumers the requisite number or percentage of handset
models with a minimum M3 rating in December 2010, when Affordable
Phone missed the benchmark by one handset model. Accordingly, and
consistent with section 503(b)(6) of the Act, Affordable Phone is
apparently liable for a base forfeiture of $15,000 for failure to
offer to consumers the required number or percentage of M3-rated
handset models in willful and repeated violation of section
20.19(c)(3)(ii) of the Rules.
13. Similarly, the record establishes that Affordable Phone apparently
failed to offer to consumers the requisite number or percentage of
handset models with a minimum T3 rating in December 2010, missing the
benchmark by one handset model. Accordingly, and consistent with
section 503(b)(6) of the Act, Affordable Phone is apparently liable
for a base forfeiture of $15,000 for failure to offer to consumers the
required number or percentage of T3-rated handset models in willful
and repeated violation of section 20.19(d)(3)(ii) of the Rules.
14. We therefore find that Affordable Phone is apparently liable for a
total forfeiture of $30,000 for apparently willfully and repeatedly
failing to comply with the hearing aid-compatible handset deployment
requirements set forth in sections 20.19(c)(3)(ii) and 20.19(d)(3)(ii)
of the Rules.
IV. ORDERING clauses
15. Accordingly, IT IS ORDERED that, pursuant to section 503(b) of the
Act, and sections 0.111, 0.311, and 1.80 of the Rules, Affordable
Phone Services, Inc. IS NOTIFIED of its APPARENT LIABILITY FOR A
FORFEITURE in the amount of thirty thousand dollars ($30,000) for
apparent willful and repeated violation of sections 20.19(c)(3)(ii)
and 20.19(d)(3)(ii) of the Rules.
16. IT IS FURTHER ORDERED that, pursuant to section 1.80 of the Rules,
within thirty (30) calendar days after the release date of this Notice
of Apparent Liability for Forfeiture, Affordable Phone Services, Inc.
SHALL PAY the full amount of the proposed forfeiture or SHALL FILE a
written statement seeking reduction or cancellation of the proposed
forfeiture.
17. Payment of the forfeiture must be made by check or similar instrument,
payable to the order of the Federal Communications Commission. The
payment must include the NAL/Account Number and FRN referenced above.
Payment by check or money order may be mailed to the Federal
Communications Commission, P.O. Box 979088, St. Louis, MO 63197-9000.
Payment by overnight mail may be sent to U.S. Bank - Government
Lockbox #979088, SL-MO-C2-GL, 1005 Convention Plaza, St. Louis, MO
63101. Payment by wire transfer may be made to ABA Number 021030004,
receiving bank TREAS/NYC, and Account Number 27000001. For payment by
credit card, an FCC Form 159 (Remittance Advice) must be submitted.
When completing the FCC Form 159, enter the NAL/Account Number in
block number 23A (call sign/other ID), and enter the letters "FORF" in
block number 24A (payment type code). Requests for full payment under
an installment plan should be sent to: Chief Financial Officer -
Financial Operations, 445 12th Street, S.W., Room 1-A625, Washington,
D.C. 20554. Please contact the Financial Operations Group Help Desk
at 1-877-480-3201 or email ARINQUIRIES@fcc.gov with any questions
regarding payment procedures. Affordable Phone Services, Inc. must
also send electronic notification to Samantha Peoples at
Sam.Peoples@fcc.gov and to Pamera Hairston at Pamera.Hairston@fcc.gov
on the date said payment is made.
18. The written statement seeking reduction or cancellation of the
proposed forfeiture, if any, must include a detailed factual statement
supported by appropriate documentation and affidavits pursuant to
sections 1.80(f)(3) and 1.16 of the Rules. The written statement must
be mailed to the Office of the Secretary, Federal Communications
Commission, 445 12th Street, S.W., Washington, D.C. 20554, ATTN:
Enforcement Bureau - Spectrum Enforcement Division, and must include
the NAL/Account Number referenced in the caption. This statement also
must be emailed to Samantha Peoples at Sam.Peoples@fcc.gov and Pamera
Hairston at Pamera.Hairston@fcc.gov.
19. The Commission will not consider reducing or canceling a forfeiture in
response to a claim of inability to pay unless the petitioner submits:
(1) federal tax returns for the most recent three-year period; (2)
financial statements prepared according to generally accepted
accounting practices ("GAAP"); or (3) some other reliable and
objective documentation that accurately reflects the petitioner's
current financial status. Any claim of inability to pay must
specifically identify the basis for the claim by reference to the
financial documentation submitted.
20. IT IS FURTHER ORDERED that a copy of this Notice of Apparent Liability
for Forfeiture shall be sent by first class mail and certified mail
return receipt requested to Joseph Fernandez, President, Affordable
Phone Services, Inc., 4962 SE 35th Avenue, Ocala, FL 34480.
FEDERAL COMMUNICATIONS COMMISSION
P. Michele Ellison
Chief
Enforcement Bureau
APPENDIX
Affordable Phone Services, Inc. Hearing Aid-Compatible Handset Offerings
M3 or higher rating
Total M3-rated M3
Period Handsets Handset M3-rated Handset Models
Offered Models Required Compliance?
Offered
January
-September n/a n/a None" n/a
2010
October 2010 4 1 At least 50% of the No
November 4 1 models offered or at No
2010 least 10 handset models
December 4 1 (5/15/10-12/31/10) No
2010
T3 or higher rating
Total T3-rated T3
Period Handsets Handset T3-rated Handset Models
Offered Models Required Compliance?
Offered
January
-September n/a n/a None* n/a
2010
October 2010 4 1 At least 1/3 of the No
November 4 1 models offered or at No
2010 least 7 handset models
December 4 1 (5/15/10-12/31/10) No
2010
Affordable Phone is a Code Division Multiple Access-based ("CDMA-based")
Tier III carrier serving Alabama, Florida, Kentucky, North Carolina, and
South Carolina. Tier III carriers are non-nationwide wireless radio
service providers with 500,000 or fewer subscribers as of the end of 2001.
See Revision of the Commission's Rules to Ensure Compatibility with
Enhanced 911 Emergency Calling Systems, Phase II Compliance Deadlines for
Non-Nationwide CMRS Carriers, Order to Stay, 17 FCC Rcd 14841, 14847-48
P:P: 22-23 (2002).
47 C.F.R. S: 20.19(c)(3)(ii), (d) (3) (ii).
Section 68.4(a) of the Commission's Rules Governing Hearing Aid-Compatible
Telephones, Report and Order, 18 FCC Rcd 16753 (2003); Erratum, 18 FCC Rcd
18047 (2003) ("Hearing Aid Compatibility Order"); Order on
Reconsideration and Further Notice of Proposed Rulemaking, 20 FCC Rcd
11221 (2005). The Commission adopted these requirements for digital
wireless telephones under the authority of the Hearing Aid Compatibility
Act of 1988, codified at section 710(b)(2)(B) of the Communications Act of
1934, as amended ("Act"), 47 U.S.C. S: 610(b)(2)(B).
See Hearing Aid Compatibility Order, 18 FCC Rcd at 16777 P: 56; 47 C.F.R.
S: 20.19(b)(1), (2). The Hearing Aid Compatibility Order described the
acoustic coupling and the inductive coupling (telecoil) modes as follows:
In acoustic coupling mode, the microphone picks up surrounding sounds,
desired and undesired, and converts them into electrical signals. The
electrical signals are amplified as needed and then converted back into
sound by the hearing aid speaker. In telecoil mode, with the microphone
turned off, the telecoil picks up the audio signal-based magnetic field
generated by the voice coil of a dynamic speaker in hearing aid-compatible
telephones, audio loop systems, or powered neck loops. The hearing aid
converts the magnetic field into electrical signals, amplifies them as
needed, and converts them back into sound via the speaker. Using a
telecoil avoids the feedback that often results from putting a hearing aid
up against a telephone earpiece, can help prevent exposure to over
amplification, and eliminates background noise, providing improved access
to the telephone.
Hearing Aid Compatibility Order, 18 FCC Rcd at 16763 P: 22.
As subsequently amended, section 20.19(b)(1) provides that, for the period
beginning January 1, 2010, a wireless handset is deemed hearing
aid-compatible for radio frequency interference if, at a minimum, it meets
the M3 rating associated with the technical standard set forth in the
standard document "American National Standard Methods of Measurement of
Compatibility between Wireless Communication Devices and Hearing Aids,"
ANSI C63.19-2007 (June 8, 2007) ("ANSI C63.19-2007"), except that grants
of certification issued before January 1, 2010 under earlier versions of
ANSI C63.19 remain valid for hearing aid compatibility purposes. 47 C.F.R.
S: 20.19(b)(1). Section 20.19(b)(2) provides that, for the period
beginning January 1, 2010, a wireless handset is deemed hearing
aid-compatible for inductive coupling if, at minimum, it meets the T3
rating associated with the technical standard set forth in ANSI
C63.19-2007, except that grants of certification issued before January 1,
2010 under earlier versions of ANSI C63.19 remain valid for hearing aid
compatibility purposes. 47 C.F.R. S: 20.19(b)(2).
6 These requirements apply to each air interface over which service
providers offer service. See Amendment of the Commission's Rules Governing
Hearing Aid-Compatible Mobile Handsets, First Report and Order, 23 FCC Rcd
3406, 3419 P:P: 35-36 (2008) ("Hearing Aid Compatibility First Report and
Order"), Order on Reconsideration and Erratum, 23 FCC Rcd 7249 (2008)
(stating that the hearing aid-compatible handset requirements apply on a
per air interface basis). However, the handset deployment benchmarks do
not apply to service providers and manufacturers that meet the de minimis
exception. Id. at 3413 P: 20. See also 47 C.F.R. S: 20.19(e). The de
minimis exception provides that manufacturers or mobile service providers
that offer two or fewer digital wireless handset models per air interface
are exempt from the hearing aid compatibility requirements, and
manufacturers or service providers that offer three digital wireless
handset models per air interface must offer at least one compliant model.
47 C.F.R. S: 20.19(e). Effective September 10, 2012, the de minimis
exception will not be available to manufacturers or mobile service
providers that do not meet the definition of a "small entity" beginning
two years after their initial offerings. 47 C.F.R. S: 20.19(e)(1)(ii); see
also Amendment of the Commission's Rules Governing Hearing Aid-Compatible
Mobile Handsets, Policy Statement and Second Report and Order and Further
Notice of Proposed Rulemaking, 25 FCC Rcd 11167, 11180-89 P:P: 35-59
(2010).
The term "air interface" refers to the technical protocol that ensures
compatibility between mobile radio service equipment, such as handsets,
and the service provider's base stations. Currently, the leading air
interfaces include CDMA, Global System for Mobile Communications ("GSM"),
Integrated Digital Enhanced Network ("iDEN"), and Wideband Code Division
Multiple Access ("WCDMA") a/k/a Universal Mobile Telecommunications System
("UMTS").
See Hearing Aid Compatibility First Report and Order, 23 FCC Rcd at 3419
P: 35; 47 C.F.R. S: 20.19(c)(3)(ii).
See Hearing Aid Compatibility First Report and Order, 23 FCC Rcd at 3419
P: 35; 47 C.F.R. S: 20.19(d)(3)(ii).
See supra note 8.
See supra note 9.
See Affordable Phone Services, Inc., Hearing Aid Compatibility Status
Report (filed Jan. 18, 2011), available at
http://wireless.fcc.gov/hac_documents/110210/5950756_310.PDF ("2010
Report").
The FCC Office of Engineering and Technology Equipment Authorization
System is an electronic database of all equipment certified under FCC
authority. The database identifies the hearing aid compatibility rating of
each device by FCC ID, as reported by the handset manufacturer in test
reports submitted to the Commission at the time of an equipment
authorization or of any modifications to such authorization. See
http://transition.fcc.gov/oet/ea/fccid/.
See 2010 Report. The 2010 Report indicates that Affordable Phone commenced
offering digital wireless handsets to consumers in October 2010. Thus,
Affordable Phone has been out of compliance with the Commission's wireless
hearing aid compatibility rules since the company first began offering
digital wireless handsets to consumers.
See 47 C.F.R. S: 20.19(c)(3)(ii) (requiring non-Tier I digital wireless
service providers to ensure that beginning May 15, 2010, either at least
50% of the handset models offered, or at least ten handset models, met or
exceeded the M3 rating for radio frequency interference). All of
Affordable Phone's handset models for the 2010 reporting period operated
on the CDMA air interface.
See Appendix, Affordable Phone Services, Inc. Hearing Aid-Compatible
Handset Offerings (M3 or higher rating) (indicating that between October
1, 2010 and December 31, 2010, Affordable Phone offered four handset
models, only one of which had a minimum M3 rating).
Section 312(f)(1) of the Act defines "willful" as "the conscious and
deliberate commission or omission of [any] act, irrespective of any intent
to violate" the law. 47 U.S.C. S: 312(f)(1). The legislative history of
section 312 clarifies that this definition of willful applies to both
sections 312 and 503 of the Act, H.R. Conf. Rep. No. 97-765 (1982), and
the Commission has so interpreted the term in the section 503(b) context.
See Southern California Broadcasting Co., Memorandum Opinion and Order, 6
FCC Rcd 4387, 4388 P: 5 (1991), recon. denied, 7 FCC Rcd 3454 (1992)
("Southern California"); see also Telrite Corporation, Notice of Apparent
Liability for Forfeiture, 23 FCC Rcd 7231, 7237 P: 12 (2008); San Jose
Navigation, Inc., Forfeiture Order, 22 FCC Rcd 1040, 1042 P: 9 (2007),
consent decree ordered, Order and Consent Decree, 25 FCC Rcd 1494 (2010).
Section 312(f)(2) of the Act, which also applies to forfeitures assessed
pursuant to section 503(b) of the Act, provides that "[t]he term
`repeated,' ... means the commission or omission of such act more than
once or, if such commission or omission is continuous, for more than one
day." 47 U.S.C. S: 312(f)(2). See Callais Cablevision Inc., Notice of
Apparent Liability for Monetary Forfeiture, 16 FCC Rcd 1359, 1362 P: 9
(2001), Forfeiture Order, 17 FCC Rcd 22626 (2002); Southern California, 6
FCC Rcd at 4388 P: 5.
See 47 C.F.R. S: 20.19(d)(3)(ii) (requiring non-Tier I digital wireless
service providers to ensure that between May 15, 2010 and May 14, 2011,
either at least one-third of the handset models they offered, or at least
seven handset models, met or exceeded the T3 rating for inductive
coupling).
See Appendix, Affordable Phone Services Hearing Aid-Compatible Handset
offerings (T3 or higher rating) (indicating that between October 1, 2010
and December 31, 2010, Affordable Phone repeatedly fell short of the
hearing aid-compatible handset requirements by one handset model).
47 U.S.C. S: 503(b)(1)(B); 47 C.F.R. S: 1.80(a)(1).
47 U.S.C. S: 503(b)(4); 47 C.F.R. S: 1.80(f).
See, e.g., SBC Communications, Inc., Forfeiture Order, 17 FCC Rcd 7589,
7591 (2002).
47 U.S.C. S: 503(b)(2)(B). The Commission has amended section 1.80(b)(2)
of the Rules, 47 C.F.R. S: 1.80(b)(2), three times to increase the maximum
forfeiture amounts, in accordance with the inflation adjustment
requirements contained in the Federal Civil Penalties Inflation Adjustment
Act of 1990, 28 U.S.C. S: 2461 note, as amended by the Debt Collection
Improvement Act of 1996, 31 U.S.C. S: 3701 note. The most recent inflation
adjustment took effect September 2, 2008 and applies to violations that
occur after that date. See Amendment of Section 1.80(b) of the
Commission's Rules, Adjustment of Forfeiture Maxima to Reflect Inflation,
Order, 23 FCC Rcd 9845, 9847 (2008) (adjusting the maximum statutory
amounts for common carriers from $130,000/$1,325,000 to
$150,000/$1,500,000); 73 Fed. Reg. 44663-5.
47 U.S.C. S: 503(b)(2)(E). See also 47 C.F.R. S: 1.80(b)(5), Note to
paragraph (b)(5): Section II. Adjustment Criteria for Section 503
Forfeitures.
See The Commission's Forfeiture Policy Statement and Amendment of Section
1.80 of the Rules to Incorporate the Forfeiture Guidelines, Report and
Order, 12 FCC Rcd 17087 (1997), recon. denied, Memorandum Opinion and
Order, 15 FCC Rcd 303 (1999) ("Forfeiture Policy Statement"); 47 C.F.R.
S:S: 1.80, 20.19.
Forfeiture Policy Statement, 12 FCC Rcd at 17099 P: 22.
Id.
Hearing Aid Compatibility Order, 18 FCC Rcd at 16755 P: 4.
Id. at 16756 P: 5 (noting that approximately one in ten Americans, or 28
million Americans, have some level of hearing loss, that the proportion
increases with age, and that the number of those affected will likely grow
as the median age increases). See also Section 68.4(a) of the Commission's
Rules Governing Hearing Aid-Compatible Telephones, Report on the Status of
Implementation of the Commission's Hearing Aid Compatibility Requirements,
22 FCC Rcd 17709, 17719 P: 20 (2007) (noting, just four years later, that
the number of individuals with hearing loss in the United States was "at
an all time high of 31 million people--with that number expected to reach
approximately 40 million people at the end of [2010]").
See South Canaan Cellular Communications Company, L.P., Notice of Apparent
Liability for Forfeiture, 23 FCC Rcd 20, 24 P: 11 (Enf. Bur., Spectrum
Enf. Div. 2008) (forfeiture paid) ("South Canaan") (finding that "a
violation of the labeling requirements, while serious because it deprives
hearing aid users from making informed choices, is less egregious than a
violation of the handset requirements because failure to make compliant
handsets available actually deprives hearing aid users from accessing
digital wireless communications."). See also, e.g., NEP Cellcorp, Inc.,
Notice of Apparent Liability for Forfeiture, 24 FCC Rcd 8, 13 P: 11 (Enf.
Bur., Spectrum Enf. Div. 2009) (forfeiture paid) ("NEP Cellcorp");
Pinpoint Wireless, Inc., Notice of Apparent Liability for Forfeiture, 23
FCC Rcd 9290, 9295 P: 11 (Enf. Bur., Spectrum Enf. Div. 2008), consent
decree ordered, Order and Consent Decree, 24 FCC Rcd 2951 (Enf. Bur.,
Spectrum Enf. Div. 2009) ("Pinpoint Wireless"); Smith Bagley, Inc., Notice
of Apparent Liability for Forfeiture, 24 FCC Rcd 14113, 14118 P: 11 (Enf.
Bur., Spectrum Enf. Div. 2009), response pending ("Smith Bagley").
See, e.g., NEP Cellcorp, 24 FCC Rcd at 13 P: 11; Pinpoint Wireless, 23 FCC
Rcd at 9295 P: 11; Smith Bagley, 24 FCC Rcd at 14118 P: 11; South Canaan,
23 FCC Rcd at 24 P: 11.
See supra note 32.
See supra para. 5.
47 U.S.C. S: 503(b)(6).
See supra para. 6.
47 U.S.C. S: 503(b); 47 C.F.R. S:S: 0.111, 0.311, 1.80.
47 C.F.R. S: 20.19(c)(3)(ii), (d)(3)(ii).
47 C.F.R. S: 1.80.
47 C.F.R. S:S: 1.80(f)(3), 1.16.
*Affordable Phone Services reported that it commenced offering digital
wireless handsets to consumers in October 2010. See 2010 Report.
(Continued from previous page)
(continued....)
Federal Communications Commission DA 11-2035
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Federal Communications Commission DA 11-2035