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                                  July 2, 2007

   VIA CERTIFIED MAIL

   RETURN RECEIPT REQUESTED

   ASAP Restoration

   Attn: Larry Fowler

   512 W Stocker ST

   Glendale, CA 91202

   Re: File No. EB-07-TC-3731

   Dear Mr. Fowler and Correspondent:

   This is an official CITATION, issued pursuant to section 503(b)(5) of the
   Communications Act of 1934, as amended (the Communications Act), 47 U.S.C.
   S: 503(b)(5), for violations of the Federal Communications Commission's
   rules that govern telephone solicitations and unsolicited advertisements.
   As explained below, you may appeal this citation. In addition, future
   violations of the Commission's rules in this regard may subject you and
   your company to monetary forfeitures.

   Attached are consumer complaints regarding telemarketing calls that your
   company, or entity acting on behalf of your company, made to telephone
   lines that are contained in the National Do-Not-Call Registry. These
   complaints indicate that your company, acting under your direction, has
   violated the Commission's rules regarding telephone solicitations. See 47
   C.F.R. S: 64.1200(c)(2).

   Section 64.1200(c)(2) of the Commission's rules generally prohibits the
   delivery of telephone solicitations to residential telephone numbers that
   are contained in the National Do-Not-Call Registry except in certain
   limited situations. Under the Communications Act and the Commission's
   rules, a "telephone solicitation" is "the initiation of a telephone call
   or message for the purpose of encouraging the purchase or rental of, or
   investment in, property, goods, or services, which is transmitted to any
   person." Calls made by or on behalf of tax-exempt nonprofit groups are not
   considered to be telephone solicitations. Similarly, calls that are made
   to a person who either has provided prior express invitation or permission
   to call or has an established business relationship with the caller are
   not considered to be telephone solicitations. Finally, the rules permit
   telephone solicitations to a consumer whose number is listed on the
   National Do-Not-Call Registry if that consumer has a personal relationship
   with the individual making the calls.

   Accordingly, under the Commission's rules, it is unlawful to deliver a
   telephone solicitation to a residential telephone line on the National
   Do-Not-Call Registry unless: (1) the call is made by or on behalf of a
   tax-exempt nonprofit group; (2) the call is made by a person who has a
   personal relationship with the called party; (3) the called party has
   provided signed, written consent for the call to be made; or (4) the
   called party has made a purchase from, or had a transaction with, the
   caller within the 18 months immediately preceding the call or has made an
   inquiry or application regarding the caller's products or services within
   the three months immediately preceding the call, and the called party has
   not specifically asked the caller to stop all telemarketing calls.

   Entities making telephone solicitations must honor do-not-call
   registrations no later than 31 days after a number is placed on the
   National Do-Not-Call Registry, and for a period of no less than five
   years. To accomplish this, section 64.1200(c)(2)(i)(D) requires entities
   making telephone solicitations to use a version of the National
   Do-Not-Call Registry obtained no more than 31 days before any telephone
   solicitation is made, and to document this process. An entity that does
   not claim one of the exemptions set forth above is not liable for calling
   a telephone number on the National Do-Not-Call Registry only if it is able
   to demonstrate that it has fully complied with the Commission's standards
   governing use of the National Do-Not-Call Registry as set out in section
   64.1200(c)(2)(i)(A)-(E) of the rules, and that the particular telephone
   solicitation call was the result of error.

   Separately, it appears that you and your company have also violated
   several other Commission rules that govern telephone solicitations.
   Attached are consumer complaints regarding prerecorded messages that your
   company, acting under your direction, has delivered to a residential
   telephone line or lines. These complaints indicate that you and your
   company have violated sections 227(b)(1)(B) and 227(d)(3)(B) of the Act
   and sections 64.1200(a)(2), 64.1200(b), and 68.318(c) of the Commission's
   rules. See 47 U.S.C. S:S: 227(b)(1)(B), 227(d)(3)(B); 47 C.F.R. S:S:
   64.1200(a)(2), 64.1200(b), 68.318(c).

   Under Section 227(b)(1)(B) of the Act and section 64.1200(a)(2) of the
   Commission's rules, it is unlawful for any person within the United
   States, or any person outside the United States if the recipient is within
   the United States to initiate any telephone call to any residential
   telephone line using an artificial or prerecorded voice to deliver a
   message without the prior express consent of the called party, unless the
   call

   (i) Is made for emergency purposes,
   (ii) Is not made for a commercial purpose,
   (iii) Is made for a commercial purpose but does not include or introduce
   an unsolicited advertisement or constitute a telephone solicitation,
   (iv) Is made to any person with whom the caller has an established
   business relationship at the time the call is made, or
   (v) Is made by or on behalf of a tax-exempt nonprofit organization.

   Accordingly, it is generally unlawful to use an artificial or prerecorded
   voice to deliver an advertisement or telephone solicitation to a
   residential telephone line unless the call is made: (1) by or on behalf of
   a tax-exempt nonprofit organization; (2) with the prior express consent of
   the called party; or (3) to a person who has an established business
   relationship with the caller.

   The attached information indicates that your company, acting under your
   direction, delivered an unsolicited advertisement or telephone
   solicitation, through a prerecorded message, to one or more residential
   telephone subscribers who either (1) had not expressly invited or
   authorized the call(s) or (2) did not have an established business
   relationship with you or your company (a transaction within 18 months
   prior to the call(s), or an inquiry or application within 3 months prior
   to the call(s)). As explained above, this action violates section
   227(b)(1)(B) of the Communications Act and section 64.1200(a)(2) of the
   Commission's rules.

   Additionally, under section 64.1200(b) of the Commission rules,
   prerecorded messages must, at the beginning of the message, state clearly
   the identity of the business (the name under which the business is
   registered to conduct business with the State Corporation Commission or
   comparable regulatory authority), individual, or other entity that is
   responsible for initiating the call. In addition, the telephone number or
   address of such business, or individual, or other entity must be provided
   either during or after the prerecorded message. See 47 C.F.R. S:
   64.1200(b). According to the attached information received by the
   Commission, it appears that your telephone solicitation(s), in violation
   of section 64.1200(b), did not contain all of the required information.

   Finally, the attached complaints also indicate that you and your company
   have also violated section 227(d)(3)(B) of the Act and section 68.318(c)
   of the Commission's rules. See 47 U.S.C. S: 227(d)(3)(B); 47 C.F.R. S:
   68.318(c). Under Section 227(d)(3)(B) of the Act and section 68.318(c) of
   the Commission's rules, automatic telephone dialing systems that deliver
   recorded messages must release the called party's telephone line within
   five seconds of the time that notification is transmitted to the system
   that the called party has hung up. The attached complaints indicate that
   you and your company have violated section 227(d)(3)(B) of the Act and
   section 68.318(c) of the Commission's rules by delivering prerecorded
   messages that failed to disconnect promptly when the called party hung up.
   See 47 U.S.C. S: 227(d)(3)(B); 47 C.F.R. S: 68.318(c).

   If, after receipt of this citation, you violate the Communications Act or
   the Commission's rules in any manner described herein, the Commission may
   impose monetary forfeitures not to exceed $11,000 for each such violation
   or each day of a continuing violation.

   You may respond to this citation within 30 days from the date of this
   letter either through (1) a personal interview at the Commission's Field
   Office nearest to your place of business, or (2) a written statement. You
   may use this response to appeal this citation. For example, you may claim
   that you are exempt from the telephone solicitation rules, that you
   downloaded and used the National Do-Not-Call Registry in compliance with
   our rules but the person's telephone number was not on that version of the
   Registry, or that the calls were made in error and should be covered by
   the Commission's safe harbor provisions, 47 C.F.R. S: 64.1200(c)(2)(i). In
   addition, your response should specify the actions that you are taking to
   ensure that you do not violate the Commission's rules governing telephone
   solicitation and unsolicited advertisements, as described above.

   You may schedule a personal interview at the nearest Commission field
   office. These offices are located in: Atlanta, GA; Boston, MA; Chicago,
   IL; Columbia, MD; Dallas, TX; Denver, CO; Detroit, MI; Kansas City, MO;
   Los Angeles, CA; New Orleans, LA; New York, NY; Philadelphia, PA; San
   Diego, CA; San Francisco, CA; Seattle, WA; and Tampa, FL. Please call Al
   McCloud at 202-418-2499 if you wish to schedule a personal interview. You
   should schedule any interview to take place within 30 days of the date of
   this letter. You should send any written statement within 30 days of the
   date of this letter to:

   Kurt A. Schroeder

   Deputy Chief

   Telecommunications Consumers Division

   Enforcement Bureau

   Federal Communications Commission

   445-12th Street, S.W., Rm. 4-C222

   Washington, D.C. 20554

   Reference File No. EB-07-TC-3731 when corresponding with the Commission.

   Reasonable accommodations for people with disabilities are available upon
   request. Include a description of the accommodation you will need
   including as much detail as you can. Also include a way we can contact you
   if we need more information. Please allow at least 5 days advance notice;
   last minute requests will be accepted, but may be impossible to fill. Send
   an e-mail to fcc504@fcc.gov or call the Consumer & Governmental Affairs
   Bureau:

   For sign language interpreters, CART, and other reasonable accommodations:

   202-418-0530 (voice), 202-418-0432 (tty);

   For accessible format materials (braille, large print, electronic files,
   and audio

   format): 202-418-0531 (voice), 202-418-7365 (tty).

   Under the Privacy Act of 1974, 5 U.S.C. S: 552(a)(e)(3), we are informing
   you that the Commission's staff will use all relevant material information
   before it, including information that you disclose in your interview or
   written statement, to determine what, if any, enforcement action is
   required to ensure your compliance with the Communications Act and the
   Commission's rules.

   The knowing and willful making of any false statement, or the concealment
   of any material fact, in reply to this citation is punishable by fine or
   imprisonment under 18 U.S.C. S: 1001.

   Thank you in advance for your anticipated cooperation.

   Sincerely,

   Kurt A. Schroeder

   Deputy Chief, Telecommunications Consumers Division

   Enforcement Bureau

   Federal Communications Commission

   Enclosures

   47 C.F.R. S: 64.1200. A copy of these rules is enclosed for your
   convenience.

   47 U.S.C. S: 227(a)(3); 47 C.F.R. S: 64.1200(f)(9).

   Prior express invitation or permission to call a number contained on the
   National Do-Not-Call Registry must be evidenced by a signed, written
   agreement between a consumer and seller. The agreement must include both
   the consumer's consent to be called by the particular seller and the
   telephone number to which such calls may be placed. 47 C.F.R. S:
   64.1200(c)(2)(ii).

   An "established business relationship" means "a prior or existing
   relationship formed by a voluntary two-way communication between a person
   or entity and a residential subscriber with or without an exchange of
   consideration, on the basis of the subscriber's purchase or transaction
   with the entity within the eighteen (18) months immediately preceding the
   date of the telephone call or on the basis of the subscriber's inquiry or
   application regarding products or services offered by the entity within
   the three months immediately preceding the date of the call, which
   relationship has not been previously terminated by either party." 47
   C.F.R. S: 64.1200(f)(3). The established business relationship exception
   does not apply when a telephone subscriber has made a company-specific
   do-not-call request. A company-specific do-not-call request terminates an
   established business relationship for telemarketing purposes even if the
   requester continues to do business with the company. 47 C.F.R.

   S: 64.1200(f)(3)(i); see also Rules and Regulations Implementing the
   Telephone Consumer Protection Act of 1991, Report and Order, 7 FCC Rcd
   8752, 8766 n.47, 8770 n.63 (1992); see also H.R. Rep. 102-317, 1st Sess.,
   102nd Cong. at 15 (1991); Charvat v. Dispatch Consumer Services, Inc., 95
   Ohio St. 3d 505, 769 N.E.2d 829 (2002).

   47 C.F.R. S: 64.1200(c)(2)(iii). A "personal relationship" exists if the
   recipient of the call is a "family member, friend, or acquaintance of the
   telemarketer making the call." 47 C.F.R. S: 64.1200(f)(11).

   The 31-day requirement applies to telephone solicitations made on or after
   January 1, 2005. Rules and Regulations Implementing the Telephone Consumer
   Protection Act of 1991, Order, 19 FCC Rcd 19215 (2004). Previously, the
   Commission's rules provided that do-not-call registrations had to be
   honored within 3 months. Rules and Regulations Implementing the Telephone
   Consumer Protection Act of 1991, Report and Order, 18 FCC Rcd 14014,
   14040, para. 38 (2003). The 3-month provision applied to telephone
   solicitations made before January 1, 2005.

   The term "emergency purposes" means calls made necessary in any situation
   affecting the health and safety of consumers." 47 C.F.R. S: 64.1200(f)(2).

   The term "unsolicited advertisement" means "any material advertising the
   commercial availability or quality of any property, goods, or services
   which is transmitted to any person without that person's prior express
   invitation or permission." 47 U.S.C.S: 227(a)(4); 47 C.F.R. S:
   64.1200(f)(10).

   The term "telephone solicitation" means

   the initiation of a telephone call or message for the purpose of
   encouraging the purchase or rental of, or investment in, property, goods,
   or services, which is transmitted to any person, but such term does not
   include a call or message:
   (i) To any person with that person's prior express invitation or
   permission;
   (ii) To any person with whom the caller has an established business
   relationship; or
   (iii) By or on behalf of a tax-exempt nonprofit organization.

   47 U.S.C. S: 227(a)(3); 47 C.F.R.S: 64.1200(f)(9).

   The term "established business relationship" means

   a prior or existing relationship formed by a voluntary two-way
   communication between a person or entity and a residential subscriber with
   or without an exchange of consideration, on the basis of the subscriber's
   purchase or transaction with the entity within the eighteen (18) months
   immediately preceding the date of the telephone call or on the basis of
   the subscriber's inquiry or application regarding products or services
   offered by the entity within the three months immediately preceding the
   date of the call, which relationship has not been previously terminated by
   either party.
   (i) The subscriber's seller-specific do-not-call request, as set forth in
   paragraph (d)(3) of this section, terminates an established business
   relationship for purposes of telemarketing and telephone solicitation even
   if the subscriber continues to do business with the seller.
   (ii) The subscriber's established business relationship with a particular
   business entity does not extend to affiliated entities unless the
   subscriber would reasonably expect them to be included given the nature
   and type of goods or services offered by the affiliate and the identity of
   the affiliate.

   47 C.F.R. S: 64.1200(f)(3)

   Any telephone number so provided may not be for (1) an autodialer or
   prerecorded message player that placed the call, (2) a 900 number, or (3)
   any other number for which charges exceed local or long distance
   transmission charges. In addition, any such telephone number provided in
   connection with a prerecorded sales messages to a residential telephone
   subscriber must permit any individual to make a do-not-call request during
   regular business hours for the duration of the telemarketing campaign.

   See 47 C.F.R. S: 1.80(b)(3).

   See 2003 Order, 18 FCC Rcd at 14042-49; 47 C.F.R. S: 64.1200(f)(9)
   (exceptions to definition of "telephone solicitation").

   Federal Communications Commission

   1

   1

   Federal Communications Commission

                       FEDERAL COMMUNICATIONS COMMISSION

                            WASHINGTON, D.C.  20554