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                         Before the
              FEDERAL COMMUNICATIONS COMMISSION
                   Washington, D.C.  20554

APCC Services, Inc.,                    )
Data Net Systems, LLC,             )
Davel Communications, Inc.,             )
Jaroth, Inc. dba Pacific Telemanagement )
Services, and                      )
Intera Communications Corp.,            )
                              )
Complainants,                      )
                              )
                              )
     v.                       )    File No. EB-02-MD-012
                              )
TS Interactive, Inc.,                   )
                              )
Defendant.                         )


                MEMORANDUM OPINION AND ORDER

     Adopted:  June 9, 2004             Released:  June 10, 
2004

By the Chief, Enforcement Bureau:

                     I.     INTRODUCTION

         1.    In this Order, we grant an unopposed 
            supplemental complaint for damages 
            (``supplemental complaint'' or ``complaint for 
            damages'') filed by APCC Services, Inc., et al. 
            (``APCC'' or ``Complainants'') against TS 
            Interactive, Inc. (``TS Interactive'') pursuant 
            to section 208 of the Communications Act of 
            1934, as amended (the ``Act'')1 and section 
            1.722 of the Commission's rules.2  In the 
            liability phase of this proceeding, we granted a 
            motion for default judgment against TS 
            Interactive, thereby resolving a formal 
            complaint alleging that TS Interactive breached 
            section 276 of the Act3 by failing to pay dial-
            around compensation to Complainants for certain 
            categories of completed coinless calls 
            originating from payphones, in violation of 
            Commission rules and orders.4  Consistent with 
            that ruling, we now award damages to 
            Complainants for dial-around compensation that 
            TS Interactive has failed to pay for calls made 
            from Complainants' payphones using resold 
            services of Global Crossing Ltd. (``Global 
            Crossing'').  

                     II.     BACKGROUND

A.   The Parties and the Procedural Background

         2.    Complainants consist of payphone service 
            providers (``PSPs'') and the agents of PSPs for 
            the billing and collection of ``dial-around 
            compensation.''5  Defendant TS Interactive has 
            been described by Complainants as a switch-based 
            reseller of certain communications services of 
            Global Crossing Ltd. (``Global Crossing'').6  
            During the relevant period, TS Interactive 
            provided interstate and intrastate telephone 
            toll service, and carried traffic originating 
            from payphones owned or represented by 
            Complainants.7

         3.    On April 19, 2002, Complainants filed a 
            formal complaint (``formal complaint'') against 
            TS Interactive seeking to recover unpaid ``dial-
            around compensation'' that TS Interactive was 
            allegedly required to pay Complainants under 
            section 276 of the Act and section 64.1300 et 
            seq. of the Commission's rules.8  Specifically, 
            Complainants alleged that TS Interactive failed 
            to pay them dial-around compensation, despite 
            entering into a contract with Global Crossing in 
            which TS Interactive assumed the responsibility 
            to make such payments after February 28, 1999.9

         4.    Although TS Interactive made an initial 
            settlement proposal, it eventually decided not 
            to participate further in the liability phase of 
            this proceeding.10  After TS Interactive failed 
            to submit an answer to the complaint, 
            Complainants filed a Motion for Default Judgment 
            on the issue of liability.11  TS Interactive 
            also failed to file an opposition to 
            Complainants' Motion for Default Judgment.12

         5.    In the Liability Order, the Enforcement 
            Bureau (the ``Bureau'') found that TS 
            Interactive was in default, and granted the 
            complaint.13  In doing so, the Bureau was guided 
            by four factors generally used by federal courts 
            in construing Rule 55 of the Federal Rules of 
            Civil Procedure,14 which concerns the 
            appropriateness of default judgments.15  The 
            Bureau found that:  (1) the alleged facts, if 
            true, constituted a violation of the Act;16 (2) 
            TS Interactive had clearly failed to defend the 
            complaint, and this failure had continued for a 
            significant period of time and did not derive 
            from excusable neglect or a good faith 
            mistake;17 (3) Complainants had been 
            substantially prejudiced by the delay caused by 
            TS Interactive's failure to defend the 
            complaint;18 and (4) Complainants had properly 
            prosecuted this case.19  In addition, we found 
            that the claim presented was not an important 
            matter of public policy, such as a 
            constitutional or statutory construction issue, 
            but rather was a straightforward, private 
            payment dispute in an amount that ``is not so 
            large as to preclude a default judgment.''20  
            Finally, we granted Complainants' request to 
            bifurcate liability from damages, and directed 
            APCC to file a supplemental complaint for 
            damages within sixty days of the release of the 
            Liability Order.21

         6.    TS Interactive was served with a copy of the 
            Liability Order on December 20, 2002.22  TS 
            Interactive did not file a petition for 
            reconsideration or an application for review of 
            the Liability Order and has not otherwise 
            contested the Bureau's decision.

B.   The Supplemental Complaint for Damages

         7.    APCC filed the supplemental complaint for 
            damages on February 19, 2003.  Upon review, 
            Commission staff found that the supplemental 
            complaint failed to comply with several of the 
            Commission's rules, including section 1.722(h), 
            which requires a computation of ``each and every 
            category'' of damages for which recovery is 
            sought.23  Thus, Commission staff dismissed the 
            supplemental complaint, without prejudice.24  
            Complainants refiled their supplemental 
            complaint for damages on April 11, 2003.25 Once 
            more, the supplemental complaint contained 
            several deficiencies, but instead of dismissing 
            it, Commission staff required that Complainants 
            supplement the record to correct these 
            deficiencies by August 15, 2003.26  At the 
            Complainants' request, Commission staff later 
            extended this deadline to October 3, 2003.27  
            Pursuant to the staff's letter rulings, 
            Complainants augmented the supplemental 
            complaint with additional information filed on 
            October 3, 2003 and October 9, 2003.28  TS 
            Interactive has failed to participate in any way 
            in the damages phase of this proceeding.

                       III. DISCUSSION

A.   Standard for Default Judgment

         8.    As in the liability stage of this proceeding, 
            we must examine whether a default judgment for 
            damages is appropriate here.  As the Bureau 
            stated in the Liability Order, section 1.724(a) 
            of the Commission's rules requires a defendant 
            in a formal complaint proceeding to file an 
            answer within twenty days of service of the 
            formal complaint, unless otherwise directed by 
            the Commission.29  Furthermore, section 1.724(d) 
            of the Commission's rules states that 
            ``[a]verments in a complaint . . . are deemed to 
            be admitted when not denied in the answer.''30  
            Although the Commission's formal complaint rules 
            do not address default judgments specifically, 
            when a defendant fails knowingly to answer a 
            complaint against it, the Commission may find 
            the defendant in default, and may consider the 
            material facts alleged in the complaint to be 
            admitted.31  The same general principles apply 
            to supplemental complaints for damages.

         9.    As we did in the liability stage of this 
            proceeding, we conclude that TS Interactive has 
            clearly failed to defend the supplemental 
            complaint; that TS Interactive's failure to 
            defend has continued for a significant period of 
            time; and that TS Interactive's failure to 
            defend does not derive from excusable neglect or 
            a good faith mistake.  Furthermore, TS 
            Interactive received timely notice of the 
            supplemental complaint and of the deadline for 
            filing its answer, yet failed to respond.32  
            This failure to participate or otherwise defend 
            the complaint has lasted for several months, and 
            TS Interactive has neither offered a legitimate 
            rationale for its failure to participate nor 
            shown any indication that it has had a change of 
            heart regarding its conduct.  We therefore find 
            that TS Interactive clearly, knowingly, and 
            repeatedly failed to defend against the 
            supplemental complaint for damages.  
            Consequently, we grant default judgment on the 
            supplemental complaint for damages with respect 
            to Complainants APCC Services, Inc., Data Net 
            Systems, LLC, and Intera Communications Corp.33

         10.   In the damages context, however, we conclude 
            that we have an obligation to ensure that the 
            amount of the requested damages is appropriate, 
            and we should not automatically accept the 
            proffered amount as correct and reasonable.34  
            For example, according to Federal Rule of Civil 
            Procedure 8(d), ``[a]verments in a pleading to 
            which a responsive pleading is required, other 
            than those as to the amount of damages, are 
            admitted when not denied . . . .''35  Moreover, 
            Federal Rule of Civil Procedure 55(b)(2) 
            provides that, when granting a default judgment, 
            if ``it is necessary to take account or to 
            determine the amount of damages or to establish 
            the truth of any averment by evidence . . . , 
            the court may conduct such hearings or order 
            such references as it deems necessary and 
            proper.''36  Thus, even when a default judgment 
            is warranted based upon a party's failure to 
            defend, the allegations in the complaint with 
            respect to the amount of the damages are not 
            deemed true, and the court must ascertain the 
            amount of damages with reasonable certainty.37  
            In this spirit, Commission staff has carefully 
            reviewed the damage calculation submitted by 
            Complainants, and is satisfied that the amount 
            summarized below is appropriate in this 
            particular case. 

B.   Measuring Damages

         11.   Determining an appropriate measure of damages 
            in this particular case presents a unique set of 
            challenges.  Complainants state that payphone 
            dial-around compensation can only be calculated 
            based on information and documents that reside 
            solely in the possession of the switch-based 
            reseller (``SBR'');38 in this case, TS 
            Interactive.  As described above, TS Interactive 
            has failed to participate at any stage of this 
            proceeding, and has refused to provide the 
            relevant documentation that Complainants assert 
            would allow the Complainants and Commission 
            staff to calculate the amount of dial-around 
            compensation that TS Interactive has failed or 
            refused to pay during the relevant time 
            period.39  This appears to place the 
            Complainants squarely between the proverbial 
            rock and hard place.

         12.   At the time they filed their motion for 
            default judgment, Complainants estimated the 
            damage amount based on one unsubstantiated 
            sentence contained in a letter from TS 
            Interactive stating ``that the matter involves a 
            claim for less than $100,000.''40  Complainants 
            then estimated the amount at issue to be 
            $99,000.41  According to Complainants, they 
            relied on this estimate in their motion because, 
            at that time, they had no other information.42

         13.   Complainants state that they subsequently 
            became aware of the website for the National 
            Payphone Clearinghouse containing call 
            information about each Global Crossing switch-
            based reseller that ``have identified themselves 
            as responsible for the payment of per-call 
            compensation during the time periods covered by 
            the data [January 1999 through December 
            2001].''43  Furthermore, according to 
            Complainants, the ``Global Crossing Reseller 
            Information'' home page on the National Payphone 
            Clearinghouse website contains files that 
            segregate the number of calls that were placed 
            by each payphone that was presubscribed to 
            Global Crossing's services by month and year, by 
            payphone automatic number identification 
            (``ANI''), and by SBR code for the period 
            between January 1999 and December 2001.44  With 
            this data, Complainants determined the number of 
            calls placed from their payphones using the 
            services of  Global Crossing that were resold by 
            TS Interactive by simply cross-referencing to a 
            list of all the payphones that they owned and 
            controlled during the relevant time.45
  
         14.   This analysis, though, is incomplete.  The 
            Commission's rules entitle payphone providers to 
            compensation for every completed call.46  The 
            data available through the National Payphone 
            Clearinghouse website, however, exhibits the 
            number of calls placed, not the number of calls 
            actually completed.  Complainants' expert, Mr. 
            Pace, who identifies himself as ``an owner and 
            operator of a Mid-West independent payphone 
            service provider (``PSP'') company [that also] 
            act[s] as a consultant to other PSPs,''47 has 
            stated that, to determine an exact damage 
            amount, TS Interactive's call-detail records are 
            required.48  According to Mr. Pace, if such 
            records were made available, Complainants could 
            accurately measure damages by identifying each 
            completed call originated from one of their 
            payphones that was sent to Global Crossing and 
            completed by Defendant's switch by matching the 
            unique automated number identifications 
            associated with each particular payphone.49  
            Unfortunately, without the participation of the 
            Defendant, Complainants state they have no means 
            to access TS Interactive's call completion 
            information.

         15.   To assist us in resolving this dilemma, 
            Complainants' expert, Mr. Pace, has submitted an 
            affidavit stating that, in his ``extensive 
            experience working with interexchange carriers, 
            call completion rates have all been well above 
            50 percent.''50  Furthermore, he indicates that 
            he is ``aware of no plausible reason why a 
            carrier would experience call completion rat[es] 
            of less than 50 percent'' and that he believe[s] 
            a 50 percent call completion rate is an 
            appropriate rate to apply to the instant 
            case.''51

         16.   Based on our review of the Global Crossing 
            data submitted by Complainants from the National 
            Payphone Clearinghouse, the statement by 
            Complainants' expert that a 50 percent call 
            completion ratio is reasonable, and TS 
            Interactive's failure or refusal to rebut this 
            figure, we conclude, for the purposes of this 
            case only, that at least half of the calls 
            attempted from Complainants' payphones were 
            ``completed,'' as that term is defined by the 
            Commission's rules and orders.  Since April 22, 
            1999, the prescribed rate for dial-around 
            compensation has been $0.24 per completed 
            call.52  Thus, Complainants are entitled to 
            recover $0.24 on 50 percent of the attempted 
            calls (or $0.12 for each call attempted) from 
            Complainants' payphones using Global Crossing's 
            services that were resold by TS Interactive.

C.   Complainants Have Abandoned Their Claim to Damages 
Prior to January 1, 2000.

         17.   Section 415(b) of the Act provides that a 
            claim to recover damages must be filed within 
            two years from the time the claim accrues.53  
            Here, Complainants filed their Complaint on 
            April 19, 2002.  Thus, a straightforward 
            application of section 415(b) would seem to 
            require that Complainants may recover damages 
            only on claims that accrued on or after April 
            19, 2000.  Nevertheless, Complainants seek to 
            recover damages for every completed call routed 
            through TS Interactive's switch from 
            Complainants' payphones for the period February 
            28, 1999 through November 23, 2001.54  Despite 
            several requests from Commission staff to 
            explain why Complainants' recovery period should 
            go beyond the two year period outlined in 
            section 415(b) of the Act,55 Complainants 
            declined to do so.56  Thus, we find no basis in 
            this record to extend the recovery period beyond 
            the statutory two year limitations period.  
            Accordingly, we conclude that only claims for 
            damages that accrued on or after April 19, 2000 
            are timely.  

         18.   For purposes of this case only, we accept 
            Complainants' assertion that the obligation of 
            carriers to compensate payphone owners for dial-
            around calls arises quarterly, on the first day 
            of the quarter ``that is one quarter after the 
            one in which those calls were made (e.g., calls 
            made in the first quarter of 1999 became due on 
            the first day of the third quarter of 1999).''57  
            According to Complainants, this is because, 
            under standard industry practices, dial-around 
            compensation is paid quarterly.58  Accordingly, 
            a claim for a failure to pay payphone dial-
            around compensation does not accrue until the 
            date by which such compensation is ordinarily 
            due.59  

         19.   Applying that standard here to determine 
            which claims accrued on or after April 19, 2000, 
            we conclude that Complainants are entitled to 
            damages only for completed calls made after 
            January 1, 2000.  Specifically, compensation for 
            completed calls made during the first quarter of 
            2000¾from January 1 to March 31¾was due on July 
            1, 2000, within the two-year statute of 
            limitations period; however, compensation for 
            completed calls made during the fourth quarter 
            1999¾from October 1 to December 31¾was due on 
            April 1, 2000, outside (by eighteen days) the 
            two-year statute of limitations period.  
            Accordingly, the following damages calculation 
            performed by Commission staff reflects the fact 
            that Complainants are entitled to damages only 
            for completed calls made after January 1, 2000.

D.   Summary of Damages

         20.   After carefully reviewing the data submitted 
            by Complainants, we find that TS Interactive 
            owes Complainants the following amounts for 
            dial-around compensation:   

Damages Calculation for Compensation Owed Complainant APCC 
Services, Inc.:

Year      Quarter    # of Calls    Compensation

2000      1st       64,814         $    7,777.68
          2nd       242,554   $  29,106.48
          3rd       401,847   $  48,221.64
          4th       400,627   $  48,075.24

2001      1st       448,371   $  53,804.52
          2nd       863,064   $103,567.68
          3rd       896,314   $107,557.68
          4th       401,836   $48,220.3260

          TOTAL        3,836,812        $460,417.44


Damages Calculation for Compensation Owed Complainant Data 
Net Systems, LLC:

Year      Quarter   # of Calls     Compensation

2000      1st         1,052        $   126.24
          2nd         1,563        $   187.56
          3rd         2,313        $   277.56
          4th         1,208        $   144.96
2001      1st           978        $    117.36
          2nd         1,933        $    231.96
          3rd         2,316        $    277.92
          4th           955        $    114.6061

          TOTAL     12,318         $  1,478.16


Damages Calculation for Compensation Owed Complainant Intera 
Communications Corp:62

Year      Quarter    Representing       # of Calls     
Compensation

2000      1st       Pacific Coin          15,635  $ 1,876.20
                    GoldenTel          1,142 $    137.04
                    TOTAL            16,777  $ 2,013.24

          2nd       Pacific Coin          39,864  $ 4,783.68
                    GoldenTel          2,165 $    259.80
                    TOTAL            42,029  $ 5,043.48

          3rd       Pacific Coin          58,450  $ 7,014.00
                    GoldenTel          4,893 $    587.16
                    TOTAL            63,343  $ 7,601.16

          4th       Pacific Coin          67,764  $ 8,131.68
                    GoldenTel               5,348 $    
641.76
                    TOTAL            73,112       $ 8,773.44
2001      1st       Pacific Coin          83,210  $  
9,985.20
                    GoldenTel               3,598 $     
431.76
                    TOTAL            86,808  $10,416.96

          2nd       Pacific Coin        163,268   $19,592.16
                    GoldenTel               3,674 $     
440.88
                    TOTAL          166,942   $20,033.04

          3rd       Pacific Coin        162,878   $19,545.36
                    GoldenTel               3,428 $     
411.36
                    TOTAL          166,306   $19,956.72

          4th       Pacific Coin          72,602  $  
8,712.24
                    GoldenTel               1,201 $     
144.12
                    TOTAL            73,803  $  8,856.3663

                    TOTAL          689,120   $82,694.40

E.   Calculation of Interest

         21.   Complainants request that the Commission 
            award interest on the late payments at an annual 
            rate of 11.25 percent, accruing from ``the date 
            the amount owing for each quarter initially was 
            due until the date paid.''64  Complainants 
            further allege (as previously described) that 
            compensation for dial-around calls ``is due 90 
            days from the end of the calendar quarter for 
            which dial-around compensation is being 
            billed,''65 and that such schedule should be 
            utilized to calculate the applicable interest.66

         22.   The Commission has previously stated that an 
            11.25 percent interest rate is appropriate for 
            late payment of dial-around compensation, and we 
            therefore will allow 11.25 percent interest 
            here.67  Interest shall begin to accrue 90 days 
            from the end of the calendar quarter for which 
            dial-around compensation is being billed.  The 
            parties shall calculate the applicable interest 
            using the base damages amounts set forth in 
            section III.D, supra.68

                  IV.      ORDERING CLAUSES

         23.   Accordingly, IT IS ORDERED, pursuant to 
            sections 1, 4(i), 4(j), 208, and 276 of the 
            Communications Act of 1934, as amended, 47 
            U.S.C. §§ 151, 154(i), 154(j), 208, and 276, 
            sections 1.720-1.736 and 64.1300-64.1320 of the 
            Commission's rules, 47 C.F.R. §§ 1.720-1.736, 
            64.1300-64.1320, and authority delegated by 
            sections 0.111 and 0.311 of the Commission's 
            rules, 47 C.F.R. §§ 0.111, 0.311, that the 
            Complainants' Supplemental Complaint for Damages 
            IS GRANTED to the extent indicated herein as to 
            Complainants APCC Services, Inc., Data Net 
            Systems, LLC, and Intera Communications Corp.

         24.   IT IS FURTHER ORDERED, pursuant to sections 
            1, 4(i), 4(j), 208, and 276 of the 
            Communications Act of 1934, as amended, 47 
            U.S.C. §§ 151, 154(i), 154(j), 208, and 276, 
            sections 1.720-1.736 and 64.1300-64.1320 of the 
            Commission's rules, 47 C.F.R. §§ 1.720-1.736, 
            64.1300-64.1320, and authority delegated by 
            sections 0.111 and 0.311 of the Commission's 
            rules, 47 C.F.R. §§ 0.111, 0.311, that TS 
            Interactive shall pay APCC Services, Inc., 
            within 90 days of release of this Order, damages 
            in the amount of $460,417.44, plus interest at 
            an annual rate of 11.25 percent, computed 
            beginning 90 days from the end of the calendar 
            quarter for which dial-around compensation was 
            initially billed and continuing through the date 
            of payment.

         25.   IT IS FURTHER ORDERED, pursuant to sections 
            1, 4(i), 4(j), 208, and 276 of the 
            Communications Act of 1934, as amended, 47 
            U.S.C. §§ 151, 154(i), 154(j), 208, and 276, 
            sections 1.720-1.736 and 64.1300-64.1320 of the 
            Commission's rules, 47 C.F.R. §§ 1.720-1.736, 
            64.1300-64.1320, and authority delegated by 
            sections 0.111 and 0.311 of the Commission's 
            rules, 47 C.F.R. §§ 0.111, 0.311, that TS 
            Interactive shall pay Data Net Systems, LLC, 
            within 90 days of release of this Order, damages 
            in the amount of $1,478.16, plus interest at an 
            annual rate of 11.25 percent, computed beginning 
            90 days from the end of the calendar quarter for 
            which dial-around compensation was initially 
            billed and continuing through the date of 
            payment.

         26.   IT IS FURTHER ORDERED, pursuant to sections 
            1, 4(i), 4(j), 208, and 276 of the 
            Communications Act of 1934, as amended, 47 
            U.S.C. §§ 151, 154(i), 154(j), 208, and 276, 
            sections 1.720-1.736 and 64.1300-64.1320 of the 
            Commission's rules, 47 C.F.R. §§ 1.720-1.736, 
            64.1300-64.1320, and authority delegated by 
            sections 0.111 and 0.311 of the Commission's 
            rules, 47 C.F.R. §§ 0.111, 0.311, that TS 
            Interactive shall pay Intera Communications 
            Corp., within 90 days of release of this Order, 
            damages in the amount of $82,694.40, plus 
            interest at an annual rate of 11.25 percent, 
            computed beginning 90 days from the end of the 
            calendar quarter for which dial-around 
            compensation was initially billed and continuing 
            through the date of payment.

         27.   IT IS FURTHER ORDERED, pursuant to sections 
            1, 4(i), 4(j), 208, and 276 of the 
            Communications Act of 1934, as amended, 47 
            U.S.C. §§ 151, 154(i), 154(j), 208, and 276, 
            sections 1.720-1.736 and 64.1300-64.1320 of the 
            Commission's rules, 47 C.F.R. §§ 1.720-1.736, 
            64.1300-64.1320, and authority delegated by 
            sections 0.111 and 0.311 of the Commission's 
            rules, 47 C.F.R. §§ 0.111, 0.311, that the 
            complaint against TS Interactive IS DENIED with 
            respect to claims asserted by Davel 
            Communications, Inc., and with respect to any 
            claims asserted by Jaroth, Inc. that have not 
            been transferred or assigned to Intera 
            Communications Corp.




                              FEDERAL COMMUNICATIONS 
COMMISSION                                                  


                              David H. Solomon
                              Chief, Enforcement Bureau

_________________________

147 U.S.C. § 208.
247 C.F.R. § 1.722.
347 U.S.C. § 276.
4APCC Services, Inc., et al., v. TS Interactive, Order, 17 
FCC Rcd 25523 (2002) (``Liability Order'').  See 47 C.F.R. 
§§ 64.1300-64.1320.  The Commission promulgated these rules 
to implement section 276 of the Act, 47 U.S.C. § 276. 
5Liability Order at 25524, ¶ 2.  ``Dial-around 
compensation'' refers to the per-call payments that 
interexchange carriers (``IXCs'') must make to PSPs for 
certain categories of completed coinless calls originating 
from payphones, including access code calls and calls to 
subscriber toll-free numbers.  47 C.F.R. §§ 64.1300 et seq.
6Liability Order at 25524, ¶ 2.
7Id. at 25524, ¶ 2.
8Id. at 25524, ¶ 3; 47 C.F.R. §§ 64.1300 et seq.; 47 U.S.C. 
§ 276.
9Liability Order at 25524, ¶ 3.   In accordance with section 
1.722 of the Commission's formal complaint procedures, 47 
C.F.R. § 1.722, Complainants requested that we bifurcate the 
liability and damages phases of this proceeding.  See Id. at 
25524, ¶ 3.
10Id. at 25524-25, ¶ 4.  See APCC Services, Inc., et al., v. 
TS Interactive, Letter from Warren Firschein, Attorney, 
Market Disputes Resolution Division, Enforcement Bureau, 
FCC, to Albert H. Kramer, Counsel for Complainants, and 
Douglas R. Hirsch, Counsel for TS Interactive, File No. EB-
02-MD-012 (July 10, 2002).  TS Interactive has never 
provided any written explanation for its failure to 
participate in these proceedings.
11Liability Order at 25524-26, ¶ 4.  See APCC Services, 
Inc., et al., v. TS Interactive, Motion for Default Judgment 
with Supporting Memorandum of Law, File No. EB-02-MD-012 
(filed Sept. 6, 2002). 
12Liability Order at 25525-26, ¶ 4.
13Id.
14Fed.R.Civ.P. 55.
15Where appropriate, we take guidance from the Federal Rules 
of Civil Procedure.  See, e.g., Core Communications, Inc. v. 
Verizon Maryland Inc., 19 FCC Rcd 1935, 1939 n.29 (Enf. Bur. 
2004); Premier Network Services, Inc. v. Southwestern Bell 
Tel. Co., 18 FCC Rcd 11474, 11475 at ¶ 4 (Enf. Bur. 2003). 
16Liability Order at 25527-27, ¶ 8.
17Id. at 25528, ¶ 9.
18Id. at 25528, ¶ 10.
19Id. at 25528, ¶ 11.
20Id. at 25528-29, ¶ 12.  At the time, the Complainants 
indicated that the claim was for $99,000.  Id.
21Id. at 22529, ¶ 13.
22APCC Services, Inc., et al., v. TS Interactive, Letter 
from Sandra Gray, Staff Assistant, Market Disputes 
Resolution Division, Enforcement Bureau, FCC, to Alan C. 
Hubbard and Gregory D. Kwan, Counsel for Complainants, and 
Douglas R. Hirsch, Counsel for TS Interactive, File No. EB-
02-MD-012 (December 20, 2002).
2347 C.F.R. § 1.722(h).  See APCC Services, Inc., et al., v. 
TS Interactive, Letter from Radhika V. Karmarkar, Deputy 
Chief, Market Disputes Resolution Division, Enforcement 
Bureau, FCC, to Albert H. Kramer, Counsel for Complainants, 
and Douglas R. Hirsch, Counsel for TS Interactive, File No. 
EB-02-MD-012 (March 3, 2003) (``March 3 Dismissal Letter'').
24See March 3 Dismissal Letter.
25APCC Services, Inc., et al., v. TS Interactive, 
Supplemental Complaint for Damages, File No. EB-02-MD-012 
(filed April 11, 2003) (``Supplemental Complaint'').  
26APCC Services, Inc., et al., v. TS Interactive, Letter 
from Radhika V. Karmarkar, Deputy Chief, Market Disputes 
Resolution Division, Enforcement Bureau, FCC, to Albert H. 
Kramer, Counsel for Complainants, and Douglas R. Hirsch, 
Counsel for TS Interactive, File No. EB-02-MD-012 (July 31, 
2003).  
27APCC Services, Inc., et al., v. TS Interactive, Letter 
from Radhika V. Karmarkar, Deputy Chief, Market Disputes 
Resolution Division, Enforcement Bureau, FCC, to Albert H. 
Kramer, Counsel for Complainants, and Douglas R. Hirsch, 
Counsel for TS Interactive, File No. EB-02-MD-012 (August 
15, 2003).  See APCC Services, Inc., et al., v. TS 
Interactive, Letter from Allan C. Hubbard and Gregory D. 
Kwan, Counsel for Complainants, to Jonathan Reel, Attorney, 
Market Disputes Resolution Division, Enforcement Bureau, 
FCC, File No. EB-02-MD-012 (filed August 13, 2003).
28APCC Services, Inc., et al., v. TS Interactive, Additional 
Materials to Complainants' Supplemental Complaint for 
Damages, File No. EB-02-MD-012 (filed October 3, 2003) 
(``October 3 Additional Damages Materials''); APCC Services, 
Inc., et al., v. TS Interactive, Additional Materials to 
Complainants' Supplemental Complaint for Damages, File No. 
EB-02-MD-012 (filed October 9, 2003) (``October 9 Additional 
Damages Materials'').  The October 9 Additional Damages 
Materials supplemented a portion of the earlier filing.  
According to Complainants, the computer diskette attached to 
the October 3 Additional Damages Materials that identified 
the payphones represented by Complainant APCC was ``not 
verified by'' the National Payphone Clearinghouse.  October 
3 Additional Damages Materials at 6 n.7.  See also paras. 
12-13, infra (generally describing the role of the National 
Payphone Clearinghouse in this proceeding).  The October 9 
Additional Damages Materials consisted solely of a new 
diskette containing verified data, which was intended to 
replace the earlier diskette filed on October 3, 2003.
29Liability Order at 25526, ¶ 5; 47 C.F.R. § 1.724(a).
3047 C.F.R. § 1.724(d).
31See Liability Order at 25526, n.18.  
32See e.g., APCC Services, Inc., et al., v. TS Interactive, 
Letter from Radhika V. Karmarkar, Deputy Chief, Market 
Disputes Resolution Division, Enforcement Bureau, FCC, to 
Albert H. Kramer, Counsel for Complainants, and Douglas R. 
Hirsch, Counsel for TS Interactive, File No. EB-02-MD-012 
(August 15, 2003); APCC Services, Inc., et al., v. TS 
Interactive, Letter from Allan C. Hubbard and Gregory D. 
Kwan, Counsel for Complainants, to Jonathan Reel, Attorney, 
Market Disputes Resolution Division, Enforcement Bureau, 
FCC, File No. EB-02-MD-012 (filed August 13, 2003); APCC 
Services, Inc., et al., v. TS Interactive, Letter from 
Radhika V. Karmarkar, Deputy Chief, Market Disputes 
Resolution Division, Enforcement Bureau, FCC, to Albert H. 
Kramer, Counsel for Complainants, and Douglas R. Hirsch, 
Counsel for TS Interactive, File No. EB-02-MD-012 (July 31, 
2003); APCC Services, Inc., et al., v. TS Interactive, 
Letter from Radhika V. Karmarkar, Deputy Chief, Market 
Disputes Resolution Division, Enforcement Bureau, FCC, to 
Albert H. Kramer, Counsel for Complainants, and Douglas R. 
Hirsch, Counsel for TS Interactive, File No. EB-02-MD-012 
(March 3, 2003).
33See generally Fed.R.Civ.P. 55.  Intera Communications 
Corp. apparently owns the rights of Complainant Jaroth, Inc. 
for the purposes of this litigation.  See October 3 
Additional Damages Materials at 8 and Exh. H.  We deny the 
complaint with respect to Complainant Davel Communications, 
Inc., with prejudice, for failing to submit a request for 
damages.  
34See, e.g., 10a CHARLES A. WRIGHT, ARTHUR R. MILLER, & MARY 
K. KANE, FEDERAL PRACTICE AND PROCEDURE § 2688 (1998).
35Fed. R. Civ. P. 8(d) (emphasis added).
36Fed.R.Civ.P. 55(b)(2).
37See, e.g., Credit Lyonnais Securities. (USA), Inc. v. 
Alcantra, 183 F. 3d 151, 154-5 (2d Cir. 1999); Au Bon Pain 
Corp. v. Artect, Inc., 653 F.2d 61, 65 (2d Cir. 1981); 
Geddes v. United Financial Group, 559 F.2d 557, 560 (9th 
Cir. 1977); U.S. v. Gant, 268 F. Supp. 2d 29, 32-33 (D.D.C. 
2003); MCI WorldCom Communications, Inc. v. Gamma 
Communications Group, Inc., 204 F.R.D. 259, 262-63 (S.D.N.Y. 
2001).
38Supplemental Complaint at 9, ¶ 14; October 3 Additional 
Damages Materials at 6, n.9.  
39Supplemental Complaint at 9, ¶ 14; October 3 Additional 
Damages Materials at 6, n.9.
40Supplemental Complaint at ¶¶ 12, 15 and 17.  See APCC 
Services, Inc., et al., v. TS Interactive, Letter from 
Douglas R. Hirsch, Counsel for TS Interactive, to Warren 
Firschein, Attorney, Market Disputes Resolution Division, 
Enforcement Bureau, FCC, File No. EB-02-MD-012 (May 15, 
2002) at 1.
41See APCC Services, Inc., et al., v. TS Interactive, 
Supplemental Complaint for Damages, File No. EB-02-MD-012 
(filed February 19, 2003) at 5, ¶ 5 and 11, ¶ 23.
42Supplemental Complaint at 9-10, 11, ¶¶ 15 and 17.
43October 3 Additional Damages Materials at 2.  See 
Supplemental Complaint at 11-12, ¶¶ 17-18.
44October 3 Additional Damages Materials at 3.  See 
Supplemental Complaint at 12, ¶ 18.
45October 3 Additional Damages Materials at 3-10.  See 
Supplemental Complaint at 12-13, ¶¶ 19-23.
4647 C.F.R. § 64.1300.  See also Supplemental Complaint at 
Attachment 9, Declaration of Gary L. Pace at 1-2, ¶ 3 (Pace 
Declaration''); October 3 Additional Damages Materials at 6, 
n.9.
47See Pace Declaration at 1, ¶ 1.
48Pace Declaration at 1-2, ¶ 3; October 3 Additional Damages 
materials at 6, n.9.
49Pace Declaration at 1-2, ¶ 3.
50Id. at 2, ¶ 4.    
51Id.
52Implementation of the Pay Telephone Reclassification and 
Compensation Provisions of the Telecommunications Act of 
1996, Third Report and Order, and Order on Reconsideration 
of the Second Report and Order,14 FCC Rcd 2545, 2632, ¶ 191 
(1999) (subsequent history omitted).
5347 U.S.C. § 415(b).
54Supplemental Complaint at 22-23, ¶ 48.
5547 U.S.C. § 415(b).
56See APCC Services, Inc., et al., v. TS Interactive, Letter 
from Radhika V. Karmarkar, Deputy Chief, Market Disputes 
Resolution Division, Enforcement Bureau, FCC, to Albert H. 
Kramer, Counsel for Complainants, and Douglas R. Hirsch, 
Counsel for TS Interactive, File No. EB-02-MD-012 (July 31, 
2003); APCC Services, Inc., et al., v. TS Interactive, 
Letter from Radhika V. Karmarkar, Deputy Chief, Market 
Disputes Resolution Division, Enforcement Bureau, FCC, to 
Allan C. Hubbard and Gregory D. Kwan, Counsel for 
Complainants, and Douglas R. Hirsch, Counsel for TS 
Interactive, File No. EB-02-MD-012 (March 16, 2004).  
Complainants simply stated that the statute of limitations 
``is an affirmative defense which needs to be raised by the 
Defendant'' pursuant to the Commission's formal complaint 
rules.  October 3 Additional Damages Materials at 11.  
According to Complainants, since TS Interactive has failed 
or refused to file an answer to either the formal complaint 
or the supplemental complaint for damages, ``the statute of 
limitations issue has not been appropriately raised.''  Id.  
See APCC Services, Inc., et al., v. TS Interactive, Letter 
from Albert H. Kramer, Counsel for Complainants, to Marlene 
Dortch, Secretary, FCC, File No. EB-02-MD-012 (filed March 
29, 2004) (arguing that the Commission ``should act on the 
basis of the record before it.'').  As explained above, 
however, in a default judgment context, we have an 
independent obligation to ensure that the damages awarded 
are reasonable.  This obligation includes investigating 
defenses that seem obvious and clear in the record.
57Additional Materials to Complainants' Supplemental 
Complaint for Damages at 11 n. 23 (citing APCC Services, 
Inc. v. WorldCom, Inc., 35 F.Supp.2d 1, 9 (D.D.C. 2001)).
58See October 3 Additional Damages Materials at 9 n.19; APCC 
Services, Inc. v. WorldCom, Inc., 35 F.Supp.2d 1, 9 (D.D.C. 
2001); Implementation of the Pay Telephone Reclassification 
and Compensation Provisions of the Telecommunications Act of 
1996, Order, 13 FCC Rcd 7303, 7305, ¶ 4  (Enf. Div., Com. 
Car. Bur. 1998) (subsequent history omitted). 
59See Implementation of the Pay Telephone Reclassification 
and Compensation Provisions of the Telecommunications Act of 
1996, Order, 13 FCC Rcd 7303, 7305, ¶ 4  (Enf. Div., Com. 
Car. Bur. 1998) (subsequent history omitted).
60The data obtained from the National Payphone Clearinghouse 
website indicates that 151,220 calls were placed from Data 
Net Systems' payphones during November, 2001 using Global 
Crossing's services that were resold by TS Interactive, and 
that 11,903 calls were placed during December, 2001.  As 
described in the Liability Order, however, switch-based 
resellers such as TS Interactive were required to pay dial-
around compensation to a PSP between October 7, 1997 and 
November 23, 2001, when, as here, the switch-based reseller 
contractually assumed responsibility for the dial-around 
payments from the first facilities-based IXC.  See 
Liabuility Order at 25527, ¶ 8.  Consistent with the 
Commission's orders, the Liability Order imposed liability 
for calls placed until November 23, 2001.  To account for 
this discrepancy, we multiplied the total number of calls 
placed in November, 2001 by a factor of .7333, which 
represents the percentage of the month of November that 
passes during its first 22 days, and subtracted the calls 
placed during December, 2001.  This approximation rests on 
an assumption that there were roughly an identical number of 
calls placed each day during the month of November.  Due to 
the holiday of Thanksgiving, this may not be accurate, but 
without any evidence in the record to the contrary, we will 
use this simple ratio. 
61The data obtained from the National Payphone Clearinghouse 
website indicates that 367 calls were placed from Data Net 
Systems' payphones during November, 2001 using Global 
Crossing's services that were resold by TS Interactive.  As 
described in footnote 60, supra, these figures must be 
prorated to limit liability to calls placed until November 
23, 2001.  We used the monthly data contained on the 
National Payphone Clearinghouse to perform this calculation.  
To reach the results summarized here, we removed the calls 
placed in December, 2001, and multiply the number of calls 
placed in November, 2001 by .7333, which represents the 
proportion of the month of November that falls within the 
period for calculating damages.  This approximation rests on 
an assumption that there were roughly an identical number of 
calls placed each day during the month of November.  It 
appears that Complainants estimated that 245 compensable 
calls were placed during November, 2001.  Compare October 3 
Additional Damages Materials at 7-8 with October 3 
Additional Damages Materials at Exhibit G.  Furthermore, 
Complainants appear to have used the incorrect 367-call 
figure when calculating interest due on the past-due dial-
around compensation.  See October 3 Additional Damages 
Materials at Exhibit L.  We caution Complainants to 
recalculate the interest due based upon the number of calls 
adopted in this order.
62On October 22, 2002, Intera purchased Pacific Coin and 
GoldenTel.  See October 3 Additional Damages Materials at 
Exhibit H (Declaration of M. Sean Venezia), ¶ 4.  For 
clarity, the damages calculation has been broken up 
according to the payphones owned by those two former 
entities.
63The data obtained from the National Payphone Clearinghouse 
website indicates that 83,952 calls were placed from Pacific 
Coin's payphones, and 1,446 calls were placed from 
GoldenTel's payphones, during the fourth quarter of 2001 
using Global Crossing's services that were resold by TS 
Interactive.  As described in footnote 60, supra, these 
figures must be prorated to limit liability to calls placed 
until November 23, 2001.  We used the monthly data contained 
on the National Payphone Clearinghouse to perform this 
calculation.  Using the data submitted by Complainants, we 
have concluded that, using GTI's payphones, 688 calls were 
placed in October, 2001; 700 calls were placed in November, 
2001; and 58 calls were placed in December, 2001.  Using 
PCCI's payphones, we calculate that 48,654 calls were placed 
in October, 2001; 32,658 calls were placed in November, 
2001; and 2,640 calls were placed in December, 2001.  To 
reach the results summarized here, we removed the calls 
placed in December, 2001, and multiply the number of calls 
placed in November, 2001 by .7333, which represents the 
proportion of the month of November that falls within the 
period for calculating damages.
64Supplemental Complaint at 14, ¶ 26.
65Id.
66Id.
67See Implementation of the Pay Telephone Reclassification 
and Compensation Provisions of the Telecommunications Act of 
1996, Second Report and Order, 13 FCC Rcd 1778, 1805-06 at 
¶¶ 59-60 (1997) (subsequent history omitted); Implementation 
of the Pay Telephone Reclassification and Compensation 
Provisions of the Telecommunications Act of 1996, Third 
Report and Order, and Order on Reconsideration of the Second 
Report and Order, 14 FCC Rcd 2545, 2631 at ¶ 189 (1999) 
(subsequent history omitted); Bell-Atlantic-Delaware, Inc. 
et al. v. MCI Telecommunications Corp., Memorandum Opinion 
and Order, 16 FCC Rcd 8112, 8120 at ¶ 17 n.43 (2001) 
(``Bell-Atlantic-Delaware''). 
68See General Communication, Inc. v. Alaska Communications 
Systems Holdings, Inc. et al., Memorandum Opinion and Order, 
16 FCC Rcd 2834, 2864 at ¶ 77 (2001), reversed on other 
grounds, ACS of Anchorage, Inc. v. FCC, 290 F.3d 403 (D.C. 
Cir. 2002); Bell-Atlantic-Delaware, 16 FCC Rcd at 8120, ¶ 
17.