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wireless hearing aid compatibility investigations involving Airadigm
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successor-in-interest to Pulse Mobile, LLC. The settlements include
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FOR IMMEDIATE RELEASE: NEWS MEDIA CONTACT:
June 21, 2013 Justin Cole, 202-418-8191
Email: justin.cole@fcc.gov
FCC ENFORCES HEARING AID COMPATIBILITY RULES
TO BENEFIT CONSUMERS WITH HEARING DISABILITIES
Wireless Carriers Make Voluntary Payments Exceeding $500,000 and Agree to
Robust Compliance Plans
Washington, D.C. - Today, the FCC's Enforcement Bureau settled two
wireless hearing aid compatibility investigations involving Airadigm
Communications, Inc. dba Airfire Mobile, and TeleGuam Holdings, LLC,
successor-in-interest to Pulse Mobile, LLC. The settlements include
voluntary payments of more than one-half million dollars as well as
conditions designed to ensure future compliance. The hearing aid
compatibility rules ensure that individuals with hearing loss can fully
access advanced wireless phone service without excessive feedback or
noise. The settlements will directly aid consumers in rural communities
and in the U.S. territory of Guam, where the two companies do business.
"I am pleased by our continued vigilance on behalf of the disability
community to secure compliance with these critical rules," noted Acting
FCC Chairwoman Mignon Clyburn. "Wireless technology is transforming the
very fabric of our lives. We must continue to ensure that all Americans -
regardless of their hearing disability or where they live - can enjoy the
benefits these technologies have to offer."
Acting FCC Enforcement Bureau Chief Robert H. Ratcliffe added, "The
hearing aid compatibility rules have a real impact on real people. We urge
carriers both large and small to review their wireless handset offerings
and FCC filings to ensure that they are in compliance."
Consistent with previous FCC actions in this area, the consent decrees
require the companies to implement robust compliance plans that include
new operating procedures, comprehensive training of employees and agents,
and periodic reporting requirements. The companies will also make sizeable
voluntary contributions to the U.S. Treasury ($260,000 from Airadigm and
$280,000 from TeleGuam Holdings).
To facilitate the Commission's goal of unfettered access to advanced
services by persons with disabilities, the Commission's hearing aid
compatibility rules, among other things, specify technical standards that
digital wireless handsets must meet to ensure compatibility with hearing
aids operating in certain modes. The rules also establish deadlines by
which regulatees are required to offer specified numbers or percentages of
hearing aid-compatible digital wireless handsets and to report their
progress to the Commission. Since 2011, the Commission has taken hearing
aid compatibility enforcement actions valued at more than $2.9 million.
The consent decrees are available at
http://www.fcc.gov/enforcement-bureau.
-FCC-
News about the Federal Communications Commission can also be found
on the Commission's web site www.fcc.gov.
NEWS
Federal Communications Commission
445 12^th Street, S.W.
Washington, D. C. 20554
This is an unofficial announcement of Commission action. Release of the
full text of a Commission order constitutes official action.
See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).
News Media Information 202 / 418-0500
Internet: http://www.fcc.gov
TTY: 1-888-835-5322