Click here for Adobe Acrobat version
Click here for Microsoft Word version
Click here for CONSENT DECREE
********************************************************
NOTICE
********************************************************
This document was converted from Microsoft Word.
Content from the original version of the document such as
headers, footers, footnotes, endnotes, graphics, and page numbers
will not show up in this text version.
All text attributes such as bold, italic, underlining, etc. from the
original document will not show up in this text version.
Features of the original document layout such as
columns, tables, line and letter spacing, pagination, and margins
will not be preserved in the text version.
If you need the complete document, download the
Microsoft Word or Adobe Acrobat version.
*****************************************************************
FOR IMMEDIATE RELEASE: NEWS MEDIA CONTACT:
May 7, 2013 Mark Wigfield, 202-418-0253
Email: mark.wigfield@fcc.gov
AT&T TO PAY $18.25 MILLION TO SETTLE FCC INVESTIGATION OF IMPROPERLY
BILLING FUND THAT SUPPORTS ACCESSIBILITY OF TELECOMMUNICATIONS SERVICES TO
PERSONS WITH DISABILITIES
Consent Decree Includes Compliance Plan to Prevent Future Violations
Washington, D.C. - AT&T Inc. has agreed to pay $18.25 million to settle an
investigation by the FCC's Enforcement Bureau into whether the company
improperly billed the Telecommunications Relay Service (TRS) fund for
certain IP Relay (Internet-based TRS) calls. Among the issues under
investigation were whether AT&T billed the fund for IP Relay calls by
persons whom the company registered for the service without first
requiring them to provide such basic information as their names, and by
persons whose registration information the company failed to adequately
verify. These registration and verification requirements are designed to
protect the program against waste, fraud and abuse.
In the consent decree released today, AT&T agreed to reimburse the TRS
Fund $7 million, which includes interest. In addition, AT&T agreed to
make a voluntary contribution of $11.25 million to the U.S. Treasury.
AT&T must implement a robust compliance plan including new operating
procedures, comprehensive training of its employees and contractors, and
periodic reporting requirements.
FCC Chairman Julius Genachowski said, "For consumers with speech and
hearing disabilities, Telecommunications Relay Service provides a vital
connection to friends, family, employers and first responders. Today's
settlement represents the fourth FCC enforcement action to date against
Internet-based TRS providers, resulting in payments of nearly $40 million
back to the Fund and the U.S. Treasury. The steps taken today will not
only ensure the integrity of the program, but also send a strong signal to
providers that we will not tolerate abuse of the system."
FCC Enforcement Bureau Chief Michele Ellison added, "The Enforcement
Bureau will remain vigilant in this area. Millions of people rely on
Telecommunications Relay Service, and we intend to safeguard it for their
use. We will continue to root out waste in the TRS program and strongly
urge TRS providers to put processes and procedures in place to prevent
violations of the Commission's TRS rules."
TRS enables an individual who is deaf, hard of hearing, deaf-blind, or who
has a speech disability, to engage in telephone communications with one or
more individuals. With IP Relay, a Internet-based form of TRS, a person
with a hearing or speech disability communicates with a provider's
communications assistant (CA) via an Internet connection, and the CA
relays the communications to the hearing party via the public switched
telephone network (PSTN).
The TRS Fund compensates TRS providers for reasonable costs of providing
service for interstate calls. TRS is funded from a fee paid for by
subscribers of interstate telecommunications services. Congress created
the TRS program in Title IV of the Americans with Disabilities Act of
1990, codified at Section 225 of the Communications Act of 1934, as
amended (Act). Under the Act, the Commission must ensure the provision of
TRS that is functionally equivalent to voice telephone service. The
Commission's TRS regulations set forth mandatory minimum standards that
TRS providers must follow to meet this functional equivalency mandate.
The consent decree is available at
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-594A1.pdf.
-FCC-
News about the Federal Communications Commission can also be found
on the Commission's web site www.fcc.gov.
NEWS
Federal Communications Commission
445 12^th Street, S.W.
Washington, D. C. 20554
This is an unofficial announcement of Commission action. Release of the
full text of a Commission order constitutes official action.
See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).
News Media Information 202 / 418-0500
Internet: http://www.fcc.gov
TTY: 1-888-835-5322