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FOR IMMEDIATE RELEASE NEWS MEDIA CONTACT:
October 28, 2010 John Giusti at (202) 418-2000
Statement by Commissioner michael j. copps
ON THE ANNOUNCEMENT THAT THE FCC ENFORCEMENT BUREAU AND VERIZON WIRELESS
HAVE ENTERED INTO A CONSENT DECREE
"This agreement is a victory for wireless consumers-made possible by an
FCC that is taking its charge as a consumer protection agency seriously.
It's about more than refunds to consumers who were wrongly over-charged
and a historic payment by Verizon to the Treasury. It's also about making
sure this never happens again with Verizon putting in place new procedures
to provide additional consumer protections and better customer service.
I'll be watching, as will thousands of consumers, to make sure that the
promises of this consent decree are truly realized."
- FCC -
1
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News media Information 202 / 418-0500
Fax-On-Demand 202 / 418-2830
TTY 202/418-2555
Internet: http://www.fcc.gov
ftp.fcc.gov
Federal Communications Commission
445 12th Street, S.W.
Washington, D. C. 20554
This is an unofficial announcement of Commission action. Release of the
full text of a Commission order
constitutes official action. See MCI v. FCC. 515 F 2d 385 (D.C. Circ
1974).
NEWS