******************************************************** 
                      NOTICE
********************************************************

This document was converted from Microsoft Word.

Content from the original version of the document such as
headers, footers, footnotes, endnotes, graphics, and page numbers
will not show up in this text version.

All text attributes such as bold, italic, underlining, etc. from the
original document will not show up in this text version.

Features of the original document layout such as
columns, tables, line and letter spacing, pagination, and margins
will not be preserved in the text version.

If you need the complete document, download the
Microsoft Word or Adobe Acrobat version.

*****************************************************************



   FOR IMMEDIATE RELEASE: NEWS MEDIA CONTACT:

   October 3, 2010 Jen Howard, (202) 418-0506

   Email jen.howard@fcc.gov

         FCC CONFIRMS INVESTIGATION INTO VERIZON WIRELESS' MYSTERY FEE

   Washington, D.C. -- The following statement can be attributed to Michele
   Ellison, FCC Enforcement Bureau Chief:

   "We can confirm reports of an FCC investigation into mystery fees that
   appeared on Verizon Wireless bills costing over 15 million Americans tens
   of millions of dollars. Reportedly, Verizon itself has put the amount of
   overcharges at more than fifty million dollars dating back two years.

   "The FCC Enforcement Bureau began looking into this matter ten months ago
   after reports from consumers about these mystery fees. Our role is to
   protect American consumers and give them a voice. Consumers have a right
   to receive straight bills and to get straight answers when they question
   them.

   "We're gratified to see Verizon agree to finally repay its customers. But
   questions remain as to why it took Verizon two years to reimburse its
   customers and why greater disclosure and other corrective actions did not
   come much, much sooner. The Enforcement Bureau will continue to explore
   these issues, including the possibility of additional penalties, to ensure
   that all companies prioritize the interests of consumers when billing
   problems occur."

                                    --FCC--

   2

   NEWS

   Federal Communications Commission

   445 12th Street, S.W.

   Washington, D. C. 20554

   This is an unofficial announcement of Commission action. Release of the
   full text of a Commission order constitutes official action.

   See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).

                                        News Media Information 202 / 418-0500

                                                 Internet: http://www.fcc.gov

                                                          TTY: 1-888-835-5322