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   August 17, 2009

   Mr. Mel Coleman, CEO

   North Arkansas Electric Cooperative, Inc.

   (address withheld)
   Salem, AR 72576

   Re: EB-09-GB-0107

   Dear Mr. Coleman:

   On May 4, 2009, the Federal Communications Commission notified the North
   Arkansas Electric Cooperative (NAEC) that it had received complaints from
   Mr. (name withheld) that equipment operated by your utility might be
   causing harmful radio interference to his amateur radio equipment. (Name
   withheld)'s contact information is as follows:

   (name withheld)

   (address withheld)

   Mountain Home, AR 72653

   Tel: (number withheld)

   The May 4, 2009 letter advised NAEC that the interference, if unresolved,
   could be a violation of Commission rules. For this reason, we encouraged
   NAEC to voluntarily resolve the matter without Commission intervention.
   The letter specifically stated, however, that if it became necessary for
   the Commission to facilitate a resolution, the Commission might
   investigate possible rule violations and address appropriate remedies,
   including monetary forfeitures. On June 10, 2009, NAEC responded to the
   letter. In its response, NAEC indicated that it had investigated (name
   withheld)'s complaint. According to NAEC, several sources of "suspected"
   noise were located and fixed. NAEC further noted that acting on a "hunch"
   it visited a switch site locating south of (name withheld)'s home. NAEC
   "suspects" that one of the sources of noise to (name withheld)'s equipment
   is this switch yard, which owned by the Corp of Engineers and a location
   over which NAEC has no control. NAEC further indicated that it has
   exhausted all reasonable measures to find the noise using the information
   and tools at hand.

   Acting on "suspected" sources of noise or "hunches" is not the correct
   methodology for locating noise sources. Quite often in preparing a
   response to these letters, a utility will indicate that they have spent
   countless hours locating and correcting "noise" in and around the
   residence of the amateur, which is exactly what NAEC is reporting herein.
   Unfortunately, those sources of "noise" are not the noise that is causing
   interference to the amateur. It is not the Commission's intent that the
   utility should correct all sources of "noise" in and around the amateur's
   residence; rather, it is our intent that you locate and eliminate the
   specific noise causing radio frequency interference to (name withheld). In
   order to correctly identify and then eliminate the source of (name
   withheld)'s specific radio interference, staff from NAEC will need to
   visit (name withheld)'s residence and listen to the noise on his amateur
   equipment. Once your staff has heard (name withheld)'s specific "noise,"
   they will be better equipped to locate and correct the specific source of
   his radio interference.

   In order to avoid enforcement action on this matter, you have thirty (30)
   days from the date of receipt of this warning to respond to this office at
   the following address: 1270 Fairfield Road, Gettysburg, PA 17325. The
   response must contain a statement of when you visited (name withheld)'s
   residence and after that visit, the specific action(s) taken to identify
   and eliminate the source(s) of (name withheld)'s radio interference. If
   you have any questions about this matter, please contact me at


   Laura L. Smith, Esq.

   Special Counsel Enforcement Bureau

   cc: New Orleans Field Office

   South Central Regional Director

   Fines normally range from $7,500 to $10,000.