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Separate Statement of
Commissioner Susan Ness
Re: AT&T Corp., v. New York Telephone Company, d/b/a Bell
Atlantic -New York
Although I support today's decision based on our rules,
I am troubled by Verizon's marketing practices in New York.
When a customer calls a local carrier to establish service
on the primary line, the carrier must tell the customer that
he or she has a choice of long-distance providers. Yet,
when many customers call Verizon to order additional lines,
it does not inform those consumers of their right to use a
long-distance carrier other than Verizon.
In passing the Telecommunications Act of 1996, Congress
sought to promote competition in all telecommunications
markets. Consumers will only reap the benefits of
competition if they have the information to choose the
provider that best meets their needs.
The contours of the equal access and nondiscrimination
requirements in section 251(g) were set at a time when Bell
companies, such as Verizon, were the monopoly provider of
local services and were prohibited from offering long-
distance services. This complaint demonstrates the need to
revisit those rules in light of changes in the marketplace.
As companies enter markets from which they were previously
barred, we should consider the equal access and
nondiscrimination obligations that make sense in this new
competitive era. I urge the Commission to undertake such a
proceeding.