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FOR IMMEDIATE RELEASE: NEWS MEDIA CONTACT:
June 25, 2013 Mark Wigfield, 202-418-0253
E-mail: mark.wigfield@fcc.gov
FCC TAKES FURTHER STEPS TO ENSURE COMPLIANCE WITH RULES PROTECTING
LIFELINE PROGRAM AGAINST WASTE, FRAUD AND ABUSE
Washington, D.C. - The FCC took further steps today to ensure that
providers participating in the [1]Lifeline program follow rules that
protect the program against waste, fraud and abuse. Lifeline provides a
discount on phone service for eligible low-income consumers.
"The FCC adopted tough, comprehensive reforms last year to combat waste,
fraud and abuse in the Lifeline program," said Acting Chairwoman Mignon
Clyburn. "These reforms saved over $200 million in the first year alone,
and are on track to save $2 billion by the end of 2014. We take any abuse
of our rules seriously - and are acting aggressively to enforce them in
order to preserve this program for the less fortunate among us who rely on
Lifeline to reach emergency services, jobs and loved ones."
In an Enforcement Advisory, the Enforcement Bureau reminded providers that
they are responsible for the conduct of their agents or representatives
marketing the service. The Bureau is concerned that some providers are not
taking steps to make certain that their agents follow Lifeline rules, and
is investigating possible misconduct on the part of these providers as
well as their agents. The Advisory also reminds providers that it is
unlawful to sell or transfer Lifeline service to anyone else.
In addition, the Wireline Competition Bureau emphasized that providers
must verify eligibility of a new subscriber before initiating service.
Despite the directives provided in the [2]Lifeline Reform Order, some ETCs
may be activating phones for consumers prior to fully verifying their
eligibility.
Last week, Commission staff, along with representatives from the Universal
Service Administrative Company (USAC), hosted a webinar that drew 600
participants to share information about the [3]National Lifeline
Accountability Database (NLAD). Along with the database vendor,
Commission staff and USAC representatives explained that the NLAD would be
operational by year end and what steps would be followed to meet this
goal. Establishment of the NLAD will ensure permanent detection and
prevention of multiple Lifeline subscriptions in a household.
Link to Enforcement Advisory:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-1435A1
Link to Order:
http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-13-1441A1.pdf
-FCC-
NEWS
Federal Communications Commission
445 12^th Street, S.W.
Washington, D. C. 20554
This is an unofficial announcement of Commission action. Release of the
full text of a Commission order constitutes official action.
See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).
News Media Information 202 / 418-0500
Internet: http://www.fcc.gov
TTY: 1-888-835-5322
References
Visible links
1. http://www.fcc.gov/lifeline
2. http://www.fcc.gov/document/fcc-reforms-modernizes-lifeline-program-low-income-americans
3. http://www.fcc.gov/blog/hitting-ground-running-lifeline-accountability-database