CONSUMER/DISABILITY TELECOMMUNICATIONS ADVISORY 
COMMITTEE

SUBCOMMITTEE WORKING GROUPS

Consumer Protection and Education  

? Cramming
? Slamming
? Consumer friendly billing
? Detariffing 
? Bundling of services
? Customer service
? Privacy
? Telemarketing abuses
? Predictive dialing
? Pay phone disclosures
? Numbering allocation
? Obtaining information about products and services


Access by People with Disabilities  

? Telecommunications relay services
? Video description
? Captioning
? Accessible billing
? Accessible design of telecommunications equipment
? Access to network services (wireline and wireless)
? Convergence issues


Availability and Affordability of Telecommunications Products and Services

? Service to unserved or underserved populations
? Universal Service (schools, libraries, etc.)
? Local service in rural areas
? Broadband
? Digital television
? Cable 
? Satellite
? Low power FM
? Lifeline/Link-up programs
? Convergence issues