******************************************************** NOTICE ******************************************************** This document was converted from WordPerfect or Word to ASCII Text format. Content from the original version of the document such as headers, footers, footnotes, endnotes, graphics, and page numbers will not show up in this text version. All text attributes such as bold, italic, underlining, etc. from the original document will not show up in this text version. Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. ***************************************************************** FOR IMMEDIATE RELEASE: NEWS MEDIA CONTACT: November 28, 2000 Michael Balmoris 202-418-0253 Email: mbalmori@fcc.gov FEDERAL COMMUNICATIONS COMMISSION'S REVISED TELEPHONE "SLAMMING" RULES NOW IN EFFECT Over 30 States Choose to Administer New Slamming Rules Washington, D.C. - The Common Carrier Bureau of the Federal Communications Commission (FCC) announced that the revised telephone slamming liability rules adopted earlier this year will take effect today, November 28, 2000. "Slamming," the single largest source of complaints to the Commission over the last several years, is the unauthorized change of a consumer's preferred telephone carrier. Under the revised rules, states will be able to "opt in" to become the primary forums for administering the slamming liability rules and resolving consumers' slamming complaints. The FCC noted that state regulatory commissions are better equipped than the industry to resolve slamming disputes and directed that those disputes be brought before state commissions. If a state has not opted in, the FCC will resolve slamming complaints filed by the consumers in that state. As of today, 31 states have formally opted in, and the Bureau expects more states to opt in by the end of the year. The strengthened slamming liability rules take the profit out of slamming and increase the incentives for authorized carriers to go after slammers. The rules also ensure that, if the FCC or the state commission finds that a slam occurred, the consumer will receive compensation. Where the consumer has not paid the unauthorized carrier, the consumer will be absolved of the obligation to pay for service for up to 30 days after a slam. Where the consumer has paid the unauthorized carrier, the rules require the unauthorized carrier to pay 150% of the charges it received from the consumer to the authorized carrier, which must, in turn, reimburse the consumer 50% of the charges paid by the consumer. -FCC- Common Carrier Bureau Contact: Michele Walters or Dana Bradford-Walton at 202-418-7400 Consumer Information Bureau Contact: Roy Kolly at 202-418-1400 News about the Federal Communications Commission can also be found on the Commission's web site www.fcc.gov. News media Information 202 / 418-0500 TTY 202 / 418-2555 Fax-On-Demand 202 / 418-2830 Internet: http://www.fcc.gov ftp.fcc.gov Federal Communications Commission 445 12th Street, S.W. Washington, D. C. 20554 This is an unofficial announcement of Commission action. Release of the full text of a Commission order constitutes official action. See MCI v. FCC. 515 F 2d 385 (D.C. Circ 1974).