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Telephone Slamming: The Illegal Practice of Changing Consumers’ Phone Companies Without Their Knowledge or Permission



FCC’s Actions to Combat Slamming

  1. adopted aggressive new liability rules designed to take the profit out of slamming;
  2. broadened the scope of the slamming rules to encompass all telephone carriers; and,
  3. imposed more rigorous verification measures.

Timeline of Events

Following are key dates relevant to the Commission’s anti-slamming rulemaking proceeding: