GLOSSARY OF TERMS ACCESS CHARGES / UNIVERSAL SERVICE REFORM ? Coalition for Affordable Local and Long Distance Services (CALLS) - Industry coalition that put forth the proposal for the Commission to consider. Members include AT&T, Bell Atlantic, BellSouth, GTE, SBC, and Sprint. They represent four of the five largest local exchange companies and two of the three largest long distance companies. ? Access Charges - Access charges are the fees that local phone companies recover for the costs associated with using the local phone network for the purpose of making or receiving long distance calls. After the break-up of AT&T in 1982, the FCC adopted access charge rules to govern the way the local phone companies recover these costs. Some of the costs of providing access to the "local loop" are recovered through a flat, monthly line charge - sometimes called a subscriber line charge (SLC) - that they assess directly to consumers. The local phone companies recover the remainder of their costs attributable to the use of the "local loop" through charges they assess long distance companies. Both of these fees, which recover the costs that local telephone companies incur in providing their facilities, are referred to as "access charges." ? Universal Service Fund (USF) - Since telephone service provides a vital link to emergency services, to government services, and to surrounding communities, it has been national policy to promote universal telephone service since the 1930s. USF makes phone service affordable and available to all Americans, including: ? consumers with low incomes; ? consumers who live in areas where the costs of providing telephone service is high; ? schools and libraries; and, ? rural health care providers. ? Subscriber Line Charge (SLC) - Local phone companies recover some of the costs of telephone lines connected to homes and businesses through a monthly charge on phone bills. This charge is usually called the "subscriber line charge." ? Presubscribed Interexhange Carrier Charge (PICC) - The PICC is a fee that a customer's long distance company pays to the local telephone company to help the local phone company recover the costs of providing the "local loop" to the customer. ? Rate of return regulation - Rate of return regulation is analogous to a cost-plus contract. Local phone companies subject to rate of return regulation are allowed to set rates up to an amount that recovers costs on a dollar-for dollar basis, plus a reasonable rate of return on the amounts invested. A rate of return is the specified percentage return a carrier is permitted to recover on its invested capital. -- more -- ? Price cap regulation - Price cap regulation focuses directly on regulating the end price that a local phone company charges its customers. A price cap is the maximum price a local phone company can charge for its services. ? Deaveraging - Deaveraging refers to charging different rates in different areas to reflect the relative costs of providing service in each area. ? X-Factor - Price cap regulation allows prices to increase by a measure of inflation minus a specified percentage, known as the "X-Factor." In the past, it has represented the amount by which local telephone companies can be expected to outperform economy-wide productivity gains.