Operations support systems (OSS) are systems, databases and information that a local
exchange carrier (LEC) uses to provide telecommunications services to its customers.
In its Local Competition Order, the Commission concluded that an incumbent LEC is
required to provide requesting carriers access to OSS functions pursuant to its
obligation to offer access to unbundled network elements under section 251(c)(3) of the
Communications Act, as well as its obligation to furnish access on a nondiscriminatory
basis to all unbundled network elements and services made available for resale, under
section 251(c)(3) and (c)(4) of the Act. The Commission required incumbent LECs to
provide requesting carriers with nondiscriminatory access to their OSS functions for
pre-ordering, ordering, provisioning, maintenance and repair, and billing. The
Commission further required that such access must be equivalent to that which the
incumbent provides to itself, its affiliates or customers. The Commission concluded
that providing access to these support systems is vital to creating opportunities for
This forum will explore some of the key issues concerning the deployment and use of
OSS for local exchange competition. Access to OSS involves a two-way exchange of
information in the form of requests and responses between the carriers. By bringing
together representatives from different parts of the telecommunications industry, the
Commission hopes to highlight why access to OSS functionality is critical for the
development of local competition. The forum should provide further information on
the progress incumbent LECs have made towards providing nondiscriminatory access to
their OSS functions and identify what, if any, additional steps are necessary to support
competitive local entry.
- FCC -
- Wednesday, May 28:
- 9:00 - 9:15 Introductory Remarks
- 9:15 - 9:45 Presentation: Industry Technical Standards for Access
to Operations Support Systems Functions
- Alliance for Telecommunications Industry Solutions (ATIS)
- A brief introduction to ATIS, including how it facilitates the
development of industry standards and an overview of the issues
addressed by the ATIS committees. A brief review of the issues
concerning OSS access before the Ordering and Billing Forum and an
update on the progress made to date regarding standards-setting for
access to OSS functions, and outstanding issues.
Susan Miller, VP/General Counsel, ATIS
Glenn Sirlef, Moderator, Ordering and Billing Forum, SBC
Dianne Moore, Assistant Moderator, Ordering and Billing Forum, MCI
9:45 - 10:00 Break
10:00 - 11:45 An Overview on OSS Functions: What is Nondiscriminatory Access and the Role of National Standards
What is required for an incumbent LEC to meet the "just, reasonable and
nondiscriminatory" terms and conditions requirement of section
251(c)(3) and the no "unreasonable or discriminatory" conditions
requirement of section 251(c)(4) in the provision of access to OSS
functions? What role should technical standards play in evaluating
whether an incumbent's provision of access to OSS functions is
nondiscriminatory? What role, if any, should the Commission play in
facilitating the development and adoption of industry standards?
Don Russell, Chief Telecommunications Task Force, Department of Justice
Katheryn C. Brown, Associate Adminstrator, Office of Policy Analysis & Development, NTIA
Commissioner Vince Majkowski, Colorado Public Utilities Commission
John Lenahan, Assistant General Counsel, Ameritech
Kevin Snyder, Assistant Vice President/Process Team Leader, GTE
Anne K. Bingaman, Senior Vice President, President LocalTelecommunications Division, LCI International
Nate Davis, Chief Financial Officer, MCI Telecommunications
- 11:45 - 12:00 Break
- 12:00 - 1:00 Pre-ordering
- What activities are necessary to accomplish the "pre-ordering" function?
What safeguards are necessary to ensure nondiscriminatory access to
pre-ordering functionalities? What capacity and scalability requirements
must an incumbent LEC's system have?
Stuart Miller, Vice President, NYNEX
Robert van Fossen, Senior Director - Systems Planning & Development, US West
Carol Bussing, Assistant Vice President Systems Integration/Planning, Sprint
David White, Vice President Quality and Information Systems, ACSI
William Muller, Senior Consultant Telecommunications Industry, GE Information Services
- Thursday, May 29:
- 9:00 - 10:30 Ordering/Provisioning
- What OSS functionality is necessary for successful "ordering" and
"provisioning"? What level of flowthrough is required to provide
nondiscriminatory access? What reporting requirements and
performance standards, if any, are necessary to ensure that competitors
receive parity access to OSS functions for ordering and provisioning?
What types of interfaces meet the Commission's requirements on OSS
Stuart Kupinsky, Trial Attorney, Department of Justice
Charlotte TerKeurst, Illinois Commerce Commission
Joe Rodgers, Director - Information Technologies, Ameritech
Elizabeth Ham, Executive Director Interconnection & Resale Technical Implementation, Southwestern Bell Telephone Co.
Wayne Fonteix, Local Markets Director, AT&T
Pat Socci, Vice President MIS, TCG
Venkates Swaminathan - Director of Marketing, Telesphere Solutions
- 10:30 - 10:45 Break
- 10:45 - 11:45 Billing
- What is required to ensure parity and nondiscriminatory access to billing
information? Are daily usage feed capabilities required to provide
parity? What processes are being or should be used to transmit billing
information to competitors? What formats are being used?
Beth Lawson, Area Manager - Finance Operations, Southwestern Bell Telephone Co.
Mary Berube, Senior Product Manager - Network Marketing & Sales, SNET
Robert V. Falcone, District Manager - New Market Development, AT&T
Dennis Perkins, Vice President Corporate Controller, Brooks Fiber
- 11:45 - 12:00 Break
- 12:00 - 1:00 Repair and Maintenance
- What access should incumbent LECs provide to requesting carriers to
meet their obligation to provide access to OSS functions for repair and
maintenance? What standards are necessary to ensure parity? What
types of interfaces are being deployed or proposed?
Gloria Calhoun, Director, BellSouth
David Swan, Vice President Carrier Services, Bell Atlantic
Gary Owens, Vice President Operations, Sprint
Rod Cox, Manager of Market Expansion/Operations, Consolidated Communications Inc.
- Live audio coverage of the forum may be obtained for a fee from National Narrowcast
Network's "Hearings-On-The-Line" at (202) 966-2211. For information on obtaining a
videotape of the forum, please contact the FCC's Audio-Visual Office at (202) 418-0460.
For additional information contact: Kalpak Gude or Lisa Gelb at (202) 418-1580.
News Media Contact: Rochelle Cohen at (202) 418-0253.
* * * * * * * *
Note: On Tuesday, May 27, 1997, the United States Telephone Association will
sponsor an OSS demonstration. The demonstration will feature the operations support
systems of Ameritech, Bell Atlantic, GTE, and NYNEX. Other USTA member
companies may also participate in the demonstration. This event will be held at the
Washington Marriott, 1221 22nd Street, NW from 1 pm to 5 pm. The demonstration is
open to the public. For additional information concerning USTA's OSS
Demonstration, please contact Mike Wendy of USTA at 202-326-7317