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  Contacting ARMIS Help

Contacting ARMIS Help
In order for our ARMIS Help staff to resolve problems or answer questions, please provide as much detail as possible in your e-mail. If you are having trouble with a particular feature of the online ARMIS data retrieval system (EAFS), please indicate which ARMIS Report (e.g., 43-01, 43-08), Year, Table, COSA, and EAFS report (e.g., Customized, Preset) you are having trouble with.
As an alternative to sending an e-mail to ARMIS Help, you may find the answer to your question by clicking on one of the links in the table, below.
Send Message to ARMIS-Help

Link Description
Getting Started Download a help manual. (PDF format)
Contains uncomplicated instructions for using ALL the system features.
Significant Changes to ARMIS Reporting Instructions Lists important changes contained in the annual ARMIS orders, for each year, beginning with 2000.
Q & A EAFS shortcuts and pitfalls; includes ongoing ARMIS Team and User input.
Carrier Filing History Find out which companies filed which ARMIS reports for which years.
System Status In the rare event the database itself experiences technical problems or a planned outage, this link provides that information.
System Maintenance Schedule Information about expected system downtime.

last reviewed/updated on May 14, 2015