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First Responders

First Responders First Responders include fire, police and emergency medical personnel. Through its policies, PSHSB ensures that they have access to reliable, interoperable communications to assist those in need during emergencies.
First Responders include fire, police and emergency medical personnel. It is important that they have access to reliable, interoperable communications to assist those in need during emergencies.

PSHSB serves First Responders by providing information about federal resources, assisting with the development of emergency communications plans, and enrolling first responder organizations in priority services.

Below are examples and services information for First Responders.

State Offices and Agencies of Emergency Management

The most up-to-date list of State Offices and Agencies of Emergency Management.

Emergency Medical Services - www.ems.gov

Priority Services

PSHSB will assist First Responders with enrollment of critical communications circuits in the Telecommunications Services Priority (TSP) program, which provides for priority provisioning and restoration of essential telecommunications services. PSHSB will also assist first responders with requests for Wireless Priority Service (WPS) and Government Emergency Telecommunications Service (GETS) . These programs are an important aspect of emergency communications strategy, especially for those who rely on communications to respond to events and incidents on a daily basis.

Clearinghouse

The PSHSB's Clearinghouse is dedicated to the collection, evaluation and dissemination of information for the public safety community. The Clearinghouse has a section dedicated to documents specifically tailored to the First Responder community, which includes best practices, emergency plans, and reference materials.

Guidelines

First Responder Guidelines for Emergency Planning. These guidelines provide a framework for emergency preparedness organizations to use in developing emergency communications plans.

FEMA Ready Responder Toolkit. This toolkit provides resources, templates and information to help agencies develop organizational preparedness plans.

Related Releases

2/5/10
Information Collection Mandated by the New and Emerging Technologies Improvement Act of 2008.
Public Notice: Word | Acrobat

Emergency Assistance

Richard Lee
phone: 202-418-1104
mobile: 202-417-6559
email: Richard.Lee@fcc.gov

Eric Panketh
phone: 202-418-7371
email: Eric.Panketh@fcc.gov

Technical Advice

Dr. William Lane
phone: 202-418-0676
mobile: 202-355-2420
email: William.Lane@fcc.gov

Jeffery Goldthorp
phone: 202-418-1096
mobile: 202-253-1595
email: Jeffery.Goldthorp@fcc.gov

Outreach

Genaro Fullano
phone: 202-418-0492
email: Genaro.Fullano@fcc.gov