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PSHSB Overview

The FCC's Public Safety & Homeland Security Bureau (PSHSB) is responsible for developing, recommending, and administering the agency's policies pertaining to public safety communications issues. These policies include 9-1-1 and E9-1-1; operability and interoperability of public safety communications; communications infrastructure protection and disaster response; and network security and reliability. PSHSB also serves as a clearinghouse for public safety communications information and emergency response issues.

A primary goal of PSHSB is to support and advance initiatives that further strengthen and enhance the security and reliability of the nation's communications infrastructure and public safety and emergency response capabilities that will better enable the FCC to assist the public, first responders, law enforcement, hospitals, the communications industry and all levels of government in the event of a natural disaster, pandemic or terrorist attack.


PSHSB is organized with the Emergency Response Interoperability Center (ERIC) and three divisions: the Cybersecurity and Communications Reliability Division, the Operations and Emergency Management Division, and the Policy and Licensing Division. In addition, PSHSB has a Front Office consisting of senior leadership and management staff.

Office of the Bureau Chief

The Bureau's front office provides general leadership and direction to the Bureau as it carries out its functions pursuant to delegated authority. Visit page >>

Emergency Response Interoperability Center (ERIC)

The Emergency Response Interoperability Center (ERIC) is responsible for developing and implementing a national interoperability framework for the 700 MHz nationwide interoperable broadband public safety wireless network. Visit page >>

Cybersecurity and Communications Reliability Division (CCR)

CCR works with the communications industry to develop and implement improvements that help ensure the reliability, redundancy and security of the nation's communications infrastructure. Visit page >>

Policy and Licensing Division

The Policy and Licensing Division serves the public interest by developing policies that advance public safety communications for first responders, health care, 9-1-1 services and persons with disabilities. Visit page >>

Operations and Emergency Management Division (OEM)

OEM manages and leads the FCC's All Hazards emergency preparedness and response activities. Visit page >>