COMPLAINTS ABOUT TELECOMMUNICATIONS ISSUES
Do you have a complaint about a company that provides telecommunications
services? Are you unsure about how to resolve your complaint? This section
our Web Site will guide you through the options for resolving your complaint
about these issues.
Filing a complaint.
The Communications Act provides several options for
filing complaints about telecommunications services. In most instances,
filing a consumer complaint
with the FCC allows for resolution of a complaint,
including refunds/credits from the company involved in the dispute, at no
additional cost to the consumer. However, if a consumer is seeking award of
financial damages, they may choose to file a
with the FCC or in
Federal District Court.