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                           Before the
                Federal Communications Commission
                     Washington, D.C. 20554

In the Matter of                )
                                )
Nokia Inc.                      )    File No.  EB-03-TS-015
                                )
                                )    NAL/Acct. No.  200332100005
                               )     
                               )     FRN 0006-0770-51 

                              ORDER

Adopted:  June 4, 2003                  Released:  June 5, 2003

By the Chief, Enforcement Bureau:

     1.        In this Order, we adopt the attached Consent 
Decree entered into between the Enforcement Bureau and Nokia Inc. 
(``Nokia'').  The Consent Decree terminates an investigation 
initiated by the Enforcement Bureau into Nokia's compliance with 
the 911 call processing procedures set forth in Section 22.921 of 
the Commission's Rules (``Rules'').  
     2.        The Enforcement Bureau and Nokia have negotiated 
the terms of a Consent Decree that would resolve this matter and 
terminate the investigation.  A copy of the Consent Decree is 
attached hereto and incorporated by reference.  
     3.        Based on the record before us, we conclude that no 
substantial or material questions of fact exist as to whether 
Nokia possesses the basic qualifications, including those related 
to character, to hold or obtain any FCC license or authorization. 
     4.        After reviewing the terms of the Consent Decree, 
we believe that the public interest will be served by adopting 
the Consent Decree and terminating the investigation. 
     5.        Accordingly, IT IS ORDERED that, pursuant to 
Section 4(i) and (j) of the Communications Act of 1934, as 
amended,1 and Sections 0.111 and 0.311 of the Commission's 
Rules,2 the Consent Decree attached to this Order IS ADOPTED.
     6.        IT IS FURTHER ORDERED that the Enforcement 
Bureau's investigation of Nokia IS TERMINATED.     7.        IT IS FURTHER ORDERED that a copy of this Order 
shall be sent by first class mail and certified mail, return 
receipt requested, to Richard W. Stimson, Vice President, Legal 
Services, 6000 Connection Drive, Mail Drop 1:4-735, Irving, Texas 
75038, and to Robert L. Pettit, Esq., Wiley Rein & Fielding LLP, 
1776 K Street, N.W., Washington, D.C. 20006.
                         FEDERAL COMMUNICATIONS COMMISSION
                         


                         David H. Solomon
                         Chief, Enforcement Bureau
                         CONSENT DECREE

     The  Enforcement  Bureau   of  the  Federal   Communications 
Commission and Nokia Inc. (``Nokia'') hereby enter into a Consent 
Decree resolving possible  violations by  Nokia of  the 911  call 
processing method rules  as set  forth in Section  22.921 of  the 
Commission's Rules.3

                       Statement of Facts

     1.        Under Section 22.921 of the Commission's Rules, 
mobile phones manufactured after February 13, 2000, and capable 
of operating in an analog mode, are required to use one or more 
of the 911 call system selection processes endorsed or approved 
by the Commission.  On October 27, 1999, Nokia filed a request 
for approval of an alternative 911 call processing method for its 
multi-mode phones.  On January 28, 2000, the Wireless 
Telecommunications Bureau approved Nokia's 911 call processing 
method.4  Under the approved Nokia method, the handset first 
attempts to complete the 911 call on the ``presently acquired 
system,'' the system the handset is currently using for non-
emergency calls, whether this system is analog or digital.  If 
the access attempts on that system are not successful, the 
handset will attempt to complete the 911 call on another network.  
The Wireless Telecommunications Bureau conditioned its approval 
of Nokia's method on the requirement that handsets employing this 
method attempt to complete the 911 call using an alternative 
system if the initial access attempts are not successfully 
completed by the ``presently acquired system'' within 17 
seconds.5  Under the Nokia method as approved, the handset will 
attempt to complete the call using an alternative system, either 
analog or digital, if the initial access attempts are not 
successfully completed by the presently acquired system within 17 
seconds.
     2.   On or about December 7, 2002, Nokia discovered that 
there was a possibility that in certain circumstances one of its 
phones manufactured using the 911 call processing method approved 
in the Nokia Order, its Model 6385 multi-mode handset, may not 
always meet the 17 second requirement.   In December 2002, Nokia 
contacted the Wireless Telecommunications Bureau staff to 
disclose the potential 911 call processing problem.  On January 
13, 2003, Nokia met with Commission staff to provide details of 
the situation.  Nokia stated that on December 9, 2002, it stopped 
all shipments of Model 6385 in the United States, quarantined all 
units in the distribution channel, and notified all distributors 
and carrier customers of its 911 dialing process concern.  Nokia 
further stated that at that time there were fewer than 15,000 
Model 6385 handsets in the hands of end users.  Nokia also 
outlined remedial steps that it had begun implementing, including 
development of revised software that would ensure that its Model 
6385 handsets comply with the 17 second requirement, installing 
such software in all Model 6385 handsets in the U.S. distribution 
chain, and providing notification to end users of Model 6385 
handsets that such revised software is available at no cost to 
the user.  The Enforcement Bureau subsequently began an 
investigation into whether Nokia was in compliance with the 
requirements of Section 22.921 with respect to its Model 6385 
handset.
                       Terms of Settlement

     3.   For purposes of this Consent Decree the following 
definitions shall apply:
          (a)  ``Commission''  or  ``FCC''   means  the   Federal 
               Communications Commission;
          (b)  ``Bureau'' means the FCC's Enforcement Bureau:
          (c)  ``Parties'' means Nokia Inc. and the Commission;
          (d)  ``Nokia''  means  Nokia  Inc.,  its  subsidiaries, 
               affiliates and any successors or assigns;
          (e)  ``Adopting Order''  means  an  order  of  the  FCC 
               adopting this Consent Decree;
          (f)  ``Effective Date'' means the date on which the FCC 
               releases the Adopting Order;
          (g)  ``Final Order'' means the  status of the  Adopting 
               Order after  the  period  for  administrative  and 
               judicial review has lapsed;
          (h)  ``Rules'' means the Commission's regulations found 
               in Title 47 of the Code of Federal Regulations;
          (i)  ``Act'' means the Communications  Act of 1934,  as 
               amended, 47 U.S.C.  151 et seq.
          (j)   ``Nokia Order'' means the Order granting  Nokia's 
               request for approval  of an  alternative 911  call 
               processing method, 911  Call Processing Modes,  WT 
               Docket No.  99-328,  15  FCC  Rcd  1911  (Wireless 
               Telecom. Bur., 2000). 
          (k)  ``17 second  requirement'' means  the  requirement 
               set forth  in the  Nokia Order  that a  multi-mode 
               handset employing the  911 call processing  method 
               approved in the  Nokia Order  attempt to  complete 
               the 911 call using  an alternative system,  either 
               analog or digital, if the initial access  attempts 
               on  the   presently   acquired  system   are   not 
               successfully completed within 17 seconds.6

     4.   The Parties agree that the provisions of this Consent 
Decree shall be subject to final approval by the Bureau by 
incorporation of such provisions by reference in an Adopting 
Order.
     5.   The Parties agree that this Consent Decree shall become 
effective on the date on which the Bureau releases the Adopting 
Order.  Upon release, the Adopting Order and this Consent Decree 
shall have the same force and effect as any other orders of the 
Commission and any violation of the terms of this Consent Decree 
shall constitute a violation of a Commission order.
     6.   Nokia agrees that the Bureau has jurisdiction over the 
matters contained in this Consent Decree and the authority to 
enter into and adopt this Consent Decree.
     7.   The Parties agree and acknowledge that this Consent 
Decree shall constitute a final settlement between Nokia and the 
Bureau regarding compliance of the Model 6385 handset with 
Section 22.921.  In consideration for termination by the Bureau 
of its investigation into whether Nokia may have violated Section 
22.921 for its Model 6385 handsets and in accordance with the 
terms of this Consent Decree, Nokia agrees to the terms set forth 
herein.
     8.   In express reliance on the covenants and 
representations in this Consent Decree, the Bureau agrees to 
terminate its investigation without any finding of liability on 
the part of Nokia.
     9.   Nokia agrees that for phones capable of operating in 
analog mode that it sells in the United States, it will comply 
with the 911 call processing method rule as follows:
          (a)  First, Nokia agrees that analog capable, multimode 
               handsets manufactured  by Nokia  for sale  in  the 
               United States will use one or more of the 911 call 
               system selection processes endorsed or approved by 
               the Commission.  To the extent that Nokia handsets 
               employ the 911 call processing method approved  in 
               the Nokia Order, the handset will comply with  the 
               17 second requirement  as set forth  in the  Nokia 
               Order. 

          (b)  Second, Nokia  has developed  revised software  to 
               help ensure that  its Model  6385 handsets  comply 
               with the 17 second  requirement and will  continue 
               to install this or  similar software in all  Model 
               6385 handsets in the U.S. distribution chain.   In 
               addition, Nokia will continue with its efforts  to 
               install this  or similar  software in  Model  6385 
               handsets that  are already  in  the hands  of  end 
               users.   Specifically,  Nokia  will  continue   to 
               provide notification to  end users  of Model  6385 
               handsets via mail,  SMS messages and/or  telephone 
               that a  software issue  exists with  the  handsets 
               potentially  affecting  911  calls  and  offer  to 
               install upgraded software  in the  handsets at  no 
               cost to the  end user.  Further,  Nokia agrees  to 
               ensure that this or similar software is  installed 
               in any Model  6385 handsets that  are returned  to 
               Nokia  for  repairs  unrelated  to  the  911  call 
               processing issue.   Nokia also  agrees to  provide 
               the Chief, Technical  and Public Safety  Division, 
               Enforcement Bureau, progress reports on the status 
               of its consumer  outreach efforts  at six  months, 
               twelve months  and  twenty four  months  from  the 
               effective date of this Consent Decree.

          (c)  Third, Nokia will include in its internal  handset 
               testing procedure a  test specification to  ensure 
               that analog capable handsets which employ the  911 
               call processing method approved in the Nokia Order 
               and are  manufactured for  sale in  the U.S.  will 
               meet the 17 second requirement.

          (d)  Fourth, Nokia  further agrees  to retrain  certain 
               critical organizations in  the Company,  including 
               those groups responsible for software  development 
               for multi-mode handsets  being developed for  sale 
               in the U.S., on the 17 second requirement and  the 
               Commission regulations related  to emergency  call 
               processing,  including   assuring   alignment   of 
               specifications  and  regulatory  requirements   at 
               early stages  of  new product  development.   This 
               training  will  be  done  in  accordance  with   a 
               Compliance Program, the  principles of which  were 
               previously    submitted     to    the     Wireless 
               Telecommunications   Bureau.7    The    Compliance 
               Program is outlined in Appendix A attached  hereto 
               and incorporated herein.8     

     10.  Nokia agrees that  it is required  to comply with  each 
individual condition  of  this  Consent  Decree.   Each  specific 
condition is  a  separate  condition of  the  Consent  Decree  as 
approved.   To  the  extent  that  Nokia  fails  to  satisfy  any 
condition or  Commission  rule,  in  the  absence  of  Commission 
alteration  of  the  condition  or   rule,  it  will  be   deemed 
noncompliant and may be  subject to possible enforcement  action, 
including  but  not  limited  to  revocation  of  the  relief,  a 
requirement to deploy an alternative call processing  technology, 
letters of admonishment or forfeitures. 

     11.  Nokia agrees to make a voluntary contribution to the 
United States Treasury in the amount of  Sixty Thousand Dollars 
($60,000) within thirty days after the effective date of the 
Adopting Order.  Nokia will make this contribution without 
further protest or recourse by mailing a check or similar 
instrument, payable to the order of the Federal Communications 
Commission, to the Federal Communications Commission, Forfeiture 
Collection Section, Finance Branch, P.O. Box 73482, Chicago, 
Illinois 60673-7482.  The payment should reference NAL/Acct. No. 
200332100005 and FCC Registration Number 0006-0770-51.
     12.  The Bureau agrees  that it will  not institute, on  its 
own motion, any new proceeding,  formal or informal, or take  any 
action on its own motion against Nokia for any alleged  violation 
of Section 22.921 in connection with its Model 6385 handset which 
occurred prior  to  the effective  date  of this  Consent  Decree 
except as consistent with the provisions of this Consent  Decree.  
The Bureau  also agrees  that,  in the  absence of  material  new 
evidence related  to  this matter,  it  will not  use  the  facts 
developed in this  proceeding through  the date  of this  Consent 
Decree or the existence  of this Consent  Decree to institute  on 
its own motion any  proceeding, formal or  informal, or take  any 
action on its own motion against Nokia with respect to its  basic 
qualifications, including the character  qualifications, to be  a 
Commission  licensee.   Nothing  in  this  Consent  Decree  shall 
prevent  the  Bureau  from  instituting  new  investigations   or 
enforcement proceedings against Nokia in the event of any alleged 
future misconduct for  violation of  this Consent  Decree or  for 
violation of Section 22.921 as consistent with the provisions  of 
this Consent Decree.     

     13.  Nokia waives any  and all  rights it may  have to  seek 
administrative or  judicial  reconsideration, review,  appeal  or 
stay, or to otherwise challenge  or contest the validity of  this 
Consent Decree  and the  Adopting  Order, provided  the  Adopting 
Order adopts  the  Consent  Decree without  change,  addition  or 
modification.

     14.  If either Party (or the United States on behalf of  the 
FCC) brings  a  judicial  action  to enforce  the  terms  of  the 
Adopting Order,  neither  Nokia nor  the  FCC shall  contest  the 
continuing validity  of the  Consent  Decree or  Adopting  Order.  
Nokia retains the right to challenge the Bureau interpretation of 
the Consent Decree or any terms contained therein.     

     15.  Nokia agrees to waive any claims it may otherwise  have 
under the Equal  Access to  Justice Act, 5  U.S.C.   504 and  47 
C.F.R.  1.1501  et seq.,  relating to the  matters discussed  in 
this Consent Decree.     

     16.  In the  event  that  this Consent  Decree  is  rendered 
invalid by  any court  of  competent jurisdiction,  this  Consent 
Decree shall become  null and  void and may  not be  used in  any 
manner in any legal proceeding.    

     17.  The Parties  agree that  this Consent  Decree does  not 
constitute a factual or legal finding or determination  regarding 
noncompliance with the  requirements of  the Act  and the  Rules, 
including Section 22.921  of the  Rules. The  Parties agree  that 
this Consent Decree is for  settlement purposes only and that  by 
agreeing to this Consent Decree, Nokia does not admit or deny any 
liability for violating Commission  rules in connection with  the 
matters that are the subject of this Consent Decree.  

     18.  The Parties agree that the terms and conditions of this 
Consent Decree shall  remain in  effect for  twenty four   months 
from the  effective date  of this  Consent Decree.   The  Parties 
further agree that any provision of the Consent Decree that would 
require Nokia  to act  in violation  of a  future rule  or  order 
adopted by the Commission will  be superseded by such  Commission 
rule or order.
     19.  This Consent Decree may be signed in counterparts.



For the Enforcement Bureau         For Nokia Inc.


______________________________               
______________________________
David H. Solomon                        Richard W. Stimson
Chief, Enforcement Bureau                    Vice President Legal 
Services, Americas                                     
                                             
______________________________               
______________________________
Date                               Date



      Appendix A:  Summary of Model 6385 Compliance Program

     Nokia, Inc.  is committed  to full  and complete  compliance 
with the 911 call processing rules and regulations of the Federal 
Communications Commission.  To that  end, Nokia will establish  a 
program to help  ensure compliance with  these rules as  outlined 
below.  The program will be  conducted by a Compliance  Official, 
who will be appointed within 30 days of the Effective Date.

     Within  60  days  of  the  Effective  Date,  the  Compliance 
Official, in  conjunction  with  personnel from  other  units  of 
Nokia, outside counsel and  other professionals and  consultants, 
as needed, will develop a specific written program for compliance 
with the Nokia Order9.  The  compliance program will address  two 
areas:  (1) training; and (2) review and monitoring.

     (1) Training.   In  conjunction with  personnel  from  other 
units of  Nokia,  outside  counsel and  other  professionals  and 
consultants, as  needed,  the Compliance  Official  will  conduct 
training for appropriate Nokia personnel that are involved in the 
software and hardware  design activities on  handsets covered  by 
the Nokia Order.  The training  will incorporate elements of  the 
compliance   program,   will   include   written   materials   as 
appropriate, and will have two components:

     First, in  general,  the training  will  review up  to  date 
general FCC  requirements  with  regard to  911  call  processing 
protocols and encourage Nokia personnel to take advantage of  in-
house  and  outside  subject   matter  experts  when   compliance 
questions arise.

     Second, the training will include instruction with  specific 
regard  to  compliance  with   the  Nokia  Order  regarding   the 
manufacture (for distribution in  the United States) of  handsets 
that are capable of operating in an analog mode.10

     The training  will consist  of  written materials  and  oral 
presentations, as warranted,  and will be  conducted in the  form 
that,  in  Nokia's  judgment,  best  conveys  the  principles  of 
compliance with  the Nokia  Order to  the appropriate  personnel.  
Nokia training will also  review other 911 calling  methodologies 
approved  by  the  Commission  that  may  be  utilized  in  Nokia 
handsets.  Nokia shall maintain a  list of persons trained.   The 
training will be  completed within  six months  of the  Effective 
Date.

     (2) Review  and  Monitoring.  The  Compliance  Official,  in 
conjunction   with   outside   counsel   and   other   employees, 
professionals and consultants,  as appropriate,  will review  and 
monitor FCC requirements for 911 call processing matters and will 
periodically  update   appropriate  Nokia   personnel  on   those 
requirements as necessary.  The Compliance Official will  further 
ensure that  training  and  training  materials  are  updated  to 
reflect changes in FCC requirements, as appropriate.


_________________________

  1 47 U.S.C.  4(i) and (j).

  2 47 C.F.R.  0.111, 0.311.

  3 47 C.F.R.  22.921.

  4 911 Call Processing  Modes, WT Docket No. 99-328, 15 FCC  Rcd 
1911 (Wireless  Telecom.  Bur.,  2000)  (``Nokia  Order'').   The 
Wireless Telecommunications Bureau  also granted Nokia's  request 
for a temporary waiver of the requirements of Section 22.921  for 
its multi-mode phones until May 28, 2000.

  5  Hereinafter,   ``17  second  requirement.''   The   Wireless 
Telecommunications Bureau also  conditioned its  approval on  the 
requirement that the handset provide effective feedback to inform 
the user  when  911  call  processing is  underway  and  has  not 
finished.  This  requirement was  further clarified  in a  recent 
letter to  Nokia's counsel  from the  Chief of  the  Commission's 
Wireless Telecommunications Bureau.  Letter from John B.  Muleta, 
Chief, Wireless Telecommunications Bureau, Federal Communications 
Commission, to Robert L. Pettit, Counsel for Nokia, Inc. (May 30, 
2003)(``Muleta Letter'').  

  6 See Muleta Letter at 2.

  7  See Letter from Robert L.  Pettit, Counsel for Nokia,  Inc., 
to John  B. Muleta,  Chief, Wireless  Telecommunications  Bureau, 
Federal  Communications  Commission  (May  27,  2003)   (``Pettit 
Letter'').

  8  The principles  contained  in the  Compliance  Program  were 
approved in the Muleta Letter at 2.

  9  911  Call  Processing  Modes,  15  FCC  Rcd  1911  (Wireless 
Telecom. Bur. 2000).

  10      Core principles of this training were presented to  the 
Wireless Telecommunications  Bureau in  Pettit  Letter at  2  and 
approved in Muleta Letter at 2.