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Consumer and Governmental Affairs Bureau

NEWS MEDIA CONTACT
Keyla Hernandez-Ulloa:
(202) 418-0965
email: Keyla.Hernandez-Ulloa@fcc.gov


4/12/13
The Federal Communications Commission's Consumer and Governmental Affairs Bureau will host a workshop on two important consumer issues -- bill shock and cramming -- on Wednesday, April 17, 2013, from 9:00 a.m. to 12:15 p.m.
News Release: Word | Acrobat

4/01/13
FCC To Showcase Technology that Prevents Distracted Driving.
News Release: Word | Acrobat

3/26/13
Consumer and Governmental Affairs Bureau Announces Workshop on Bill Shock and Cramming.
News Release: Word | Acrobat

2/20/13
Granted a petition filed by the Chevrah Hatzalah Volunteer Ambulance Corps Inc. requesting a limited waiver of section 64.1601(b) of the Commission's rules - Blocked Telephone Numbers.
Order: Word | Acrobat

1/29/13
Telemedicine demonstration to be held in conjunction with the Open Commission meeting will include a simulated patient examination followed by a question and answer session.
News Release: Word | Acrobat

11/20/12
Emergency Access Advisory Committee Announcement Of December 14, 2012 Meeting.
Public Notice: Word | Acrobat

10/31/12
FCC Provides the Public With Important Tips for Communicating in the Aftermath of Hurricane Sandy.
Advisory:
Word - English | Spanish
Acrobat - English | Spanish

10/17/12
FCC Adopts Rules to Protect Emergency Service Providers from Unwanted Robocalls.
News Release: Word | Acrobat

10/11/12
Consumer Advisory Committee Announcement of Date, Time, and Agenda of Next Meeting.
Public Notice: Word | Acrobat

10/05/12
Biennial Report to Congress as Required by the Twenty-First Century Communications and Video Accessibility Act of 2010. CG Docket No. 10-213. DA 12-1602.
Report to Congress: Word | Acrobat

10/03/12
Internet Closed Captioning Rules Went Into Effect September 30, 2012.
News Release: Word | Acrobat

10/01/12
FCC Announces Senior Digital Literacy Day Seminar: How the Internet Can Benefit Older Americans.
News Release: Word | Acrobat

8/24/12
Consumer Advisory Committee Announcement of Date, Time, and Agenda of Next Meeting.
Public Notice: Word | Acrobat

8/22/12
Emergency Access Advisory Committee; Announcement Of September 14, 2012 Meeting.
Public Notice: Word | Acrobat

7/20/12
Interpretation of Economically Burdensome Standard; Amendment of Section 79.1(f) of the Commission's Rules; Video Programming Accessibility.
Report and Order: Word | Acrobat

6/08/12
Perkins School for the Blind to Conduct National Outreach for the National Deaf-Blind Equipment Distribution Program.
Public Notice: Word | Acrobat

6/01/12
Quarterly Report of Consumer Inquiries and Informal Complaints for First Quarter of Calendar Year 2012 Released.
News Release: Word | Acrobat
Subject Category Reference Guide: Word | Acrobat
Summary of Top Consumer Inquiry Subjects: Acrobat
Summary of Top Consumer Informal Complaint Subjects: Acrobat

5/25/12
Consumer & Governmental Affairs Bureau Announces Comment Deadlines For "Cramming" Further Notice of Proposed Rulemaking.
Public Notice: Word | Acrobat

5/23/12
FCC Seeking Nominations for the Second Annual Chairman's Awards for Advancement in Accessibility (Chairman's AAA).
Public Notice: Word | Acrobat

5/22/12
FCC Initiates Proceeding to Create Public Safety Do-Not-Call Registry.
NPRM: Word | Acrobat

5/17/12
Consumer Advisory Committee Announcement Of Date, Time And Agenda Of Next Meeting.
Public Notice: Word | Acrobat

4/30/12
Waiver of the May 1, 2012 Fund administrator filing requirement for video relay service.
Order: Word | Acrobat

4/27/12
FCC Adopts Rules to Help Consumers Identify and Prevent Unauthorized Mystery Fees, Known as "Cramming," on Phone Bills.
News Release: Word | Acrobat
R&O & FNPR: Word | Acrobat
Genachowski Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat

4/10/12
FCC Consumer Facts: Stolen and Lost Wireless Devices.
Guide: Word | Acrobat

4/02/12
Notice of Need to File Updated Information with Respect to Pending Petitions for Exemption from Commission's Closed Captioning Rules Which Were Filed Prior to October 2010.
Public Notice: Word | Acrobat

3/30/12
The Consumer and Governmental Affairs Bureau Seeks Comment On Petition For Expedited Declaratory Ruling From SoundBite Communications, Inc.
Public Notice: Word | Acrobat

3/26/12
The Federal Communications Commission's Emergency Access Advisory Committee Announces Exhibitors For Text-To-911 Exhibition Fair March 28 & 29, 2012.
Public Notice: Word | Acrobat

3/14/12
Emergency Access Advisory Committee Announcement of March 30, 2012 Meeting. Committee Focusing on Matters Pertaining to Next Generation 9-1-1 Access for Persons with Disabilities.
Public Notice: Word | Acrobat

02/23/12
The Federal Communications Commission's Emergency Access Advisory Committee to Sponsor An Exhibition Fair of "Text-To-911" Technologies And Applications March 28 & 29, 2012.
Public Notice: Word | Acrobat

02/15/12
FCC Adopts Rules to Strengthen Consumer Protections Against Unwanted Telemarketing "Robocalls" to Wireline and Wireless Phones.
Report and Order: Word | Acrobat
News Release: Word | Acrobat
Genachowski Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat

02/15/12
FCC Adopts Rules to Strengthen Consumer Protections Against Unwanted Telemarketing "Robocalls" to Wireline and Wireless Phones.

News Release: Word | Acrobat
Genachowski Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat

02/13/12
Consumer and Governmental Affairs Bureau Seeks to Refresh the Record Regarding Misuse of Internet Protocol Relay Service.
Public Notice: Word | Acrobat

2/6/12
FCC Reforms, Modernizes Lifeline Program for Low-Income Americans.
News Release (1/31/12): Word | Acrobat
R&O/FNPRM (2/6/12): Word | Acrobat
Genachowski Statement: Word | Acrobat
McDowell Statement: Word | Acrobat
Clyburn Statement: Word | Acrobat

01/31/12
Consumer Advisory Committee - Announcement of Date of Next Meeting.
Public Notice: Word | Acrobat

1/26/12
Emergency Access Advisory Committee Announcement of February 10, 2012 Meeting. Committee Focusing on Matters Pertaining to Next Generation 9-1-1 Access for Persons with Disabilities.
Public Notice: Word | Acrobat

1/18/12
Quarterly Reports on Informal Consumer Inquiries and Complaints Released.
First Quarter 2011: Acrobat
Second Quarter 2011: Acrobat

1/6/12
Video Programming Accessibility Advisory Committee (VPAAC) Announcement of February 9, 2012 Meeting.
Public Notice: Word | PDF

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last reviewed/updated on 4/12/13 



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