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NEW YORK TRS PAGE


TRS Complaint Log Summaries

2010

  • Complaint Log.

    2009

  • Complaint Log.

    2008

  • Complaint Log.

    2007

  • Complaint Log.


    Recertification Application
  • Renewal Application with Supporting Documents.
  • New York Relay Newsletter (VCO).
  • Memorandum, Order, and Resolution Adopting Regulations to Establish a Statewide TRS System for Individuals with Hearing and/or Speech Impairments. (Issued 5/13/87).
  • CASE 03-C-1647 - Petition of the Targeted Accessibility Fund of New York, Inc. for Approval of a Proposed Award to Provide Telecommunications Relay Service in the State of New York.
  • Telephone Directory.
  • Summary Log for June 1, 2001-May 31, 2002.
  • Complaint Logs June 1, 2001-May 31, 2002.
  • Summary Log for June 1, 2002-May 31, 2003.
  • Complaint Logs for June 2002-May 2003.
  • Service Complaints July 2002-May 2003.
  • Complaint Logs for June 2003-May 2004.
  • Complaint Tally for June 2004-May 2005.
  • Complaint Logs for June 1, 2004-May 31, 2005.
  • Complaint Logs for June 1, 2005-May 31, 2006.
  • Complaint Logs for June 1, 2006-May 31, 2007.
  • Tariff Schedule applicable to TRS Within the State of NY Issued by Sprint.
  • Public Service Law - Section 92.
  • RFP.
  • Opinion and Order Establishing Access Charges for NY Telephone Co. and Instituting a Targeted Accessibility Fund.
  • New York Relay Newsletter (CapTel).
  • CapTel Brochure.
  • Outreach Brochure.
  • Outreach Brochure (711).
  • Brochure on the Different Kinds of TRS that NY Offers.


    Programs.




    TRS Telephone Numbers
    (Service Provider: Sprint)
    Customer Service #:

      Sprint Relay Customer Service
      (24 hours, 7 days, 365 days a year)
      TTY/ASCII/Voice/VCO/STS 1-800-676-3777
      Spanish 1-800-676-4290
      Fax 1-877-877-3291

    Contact for TRS Complaints:

    Leonard Silverstein
    NYS Department of Public Service
    Three Empire State Plaza
    Albany, NY 12223-1350
    Tel: Voice: 518-474-1788; TTY: 800-662-1220
    E-mail: leonard_silverstein@dps.state.ny.us



    To update changes in contact/service provider information, please send an e-mail listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.




  • last reviewed/updated on 6/29/10 


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