Richard Radtke

I am a fully employed quadriplegic and rely heavily on telecommunications 
Telecommunications has already had a major impact on my ability 
and opportunity to learn, work, and participate in the community. Moreover, just as
telecommunications is 
becoming increasingly important in the lives of Americans generally, so 
also is its significance in the lives of people with disabilities destined 
to grow. 

If these services are not required to be accessible, I will 
continue to have fewer employment opportunities, and I will not be 
able to fully participate in today's society. I urge the FCC to cover 
"enhanced services," because coverage of these services is critical to 
full telecommunications access. 
In addition: 

-There should be no filing fees for informal or formal complaints with the 
FCC against either manufacturers or service providers. Waiving these fees 
would be in the public interest. 

-There should not be any time limit for filing complaints, because one never 
knows when he or she will discover that a product or service is inaccessible. 

-Consumers with disabilities should be able to submit complaints by any 
accessible means available. 

-Manufacturers and service providers should be required to establish contact 
points in their companies that are accessible to consumers with disabilities. 

Thanks for your support. 

Richard Radtke