FCC 94-255 BEFORE THE FEDERAL COMMUNICATIONS COMMISSION WASHINGTON, D.C. 20554 In the Matter of ) ) Implementation of ) MM Docket No. 94-34 Commission's Equal ) Employment Opportunity Rules ) REPORT Adopted: October 5, 1994; Released: October 5, 1994 By the Commission: Commissioner Ness issuing a separate statement. Table of Contents Paragraph I. Executive Summary II. Introduction 1 III. Review of EEO Policy and Practices 4 A. Broadcast 4 B. Cable 22 C. Common Carrier 30 IV. Employment Levels of Women and Minorities 35 A. Broadcast 35 B. Cable 37 C. Analysis 39 V. NOI Comments 41 A. Broadcast 42 B. Cable 61 C. Emerging Technologies 68 VI. Observations 75 A. Current Policies in Broadcasting and Cable 78 B. NOI Comments 80 C. Long-Term EEO Monitoring of the Overall Telecommunications Industry 88 VII. Conclusion 99 VIII. Ordering Clause 100 Appendix A: Comments and Reply Comments Appendix B: Cable and Broadcast Overall Employment From 1986 to 1993 Appendix C: Broadcast Upper-level Employment in 1986 and 1993 Appendix D: Cable Upper-level Employment in 1986 and 1993 I. EXECUTIVE SUMMARY In Section 22(a) of the Cable Television Consumer Protection and Competition Act of 1992 ("1992 Cable Act"), Congress made the following findings with respect to equal employment opportunity: "(1) despite the existence of regulations governing equal employment opportunity, females and minorities are not employed in significant numbers in positions of management authority in the cable and broadcast television industries; (2) increased numbers of females and minorities in positions of management authority in the cable and broadcast television industries advances the Nation's policy favoring diversity in the expression of views in the electronic media; and (3) rigorous enforcement of equal employment opportunity rules and regulations is required in order to effectively deter racial and gender discrimination." Based on the foregoing findings, Congress amended the Communications Act of 1934, inter alia, to require the Commission to amend its EEO rules and reporting requirements with respect to cable television stations and to include multichannel video programming distributors (MVPDs) within the scope of the Commission's cable EEO rules. Congress also directed the Commission to commence mid-term reviews of television broadcast stations' employment practices and to inform such stations of necessary improvements in recruitment practices identified as a consequence of such review. Additionally, in Section 22(g) of the 1992 Cable Act, Congress directed that: Not later than 2 years after the date of enactment of this Act, the Commission shall submit to the Congress a report pursuant to a proceeding to review and obtain public comment on the effect and operation of the amendments made by this section. In conducting such review, the Commission shall consider the effectiveness of its procedures, regulations, policies, standards, and guidelines in promoting equality of employment opportunity and promotion opportunity, and particularly the effectiveness of its procedures, regulations, policies, standards, and guidelines in promoting the congressional policy favoring increased employment opportunity for women and minorities in positions of management authority. In Section 22(g), Congress also directed that: The Commission shall forward to the Congress such legislative recommendations to improve equal employment opportunity in the broadcasting and cable industries as it deems necessary. In compliance with the foregoing amendments to the Communications Act, the Commission initiated a rule making and implemented the changes to its EEO rules mandated by Congress. Further, the Commission, as directed by Congress, adopted a Notice of Inquiry to seek public comment on: the effectiveness of our EEO rules, procedures, policies, standards, and guidelines; the effect and operation of the amendments made by the 1992 Cable Act; and proposals for changes to our rules to improve their operation and effectiveness. The Report addresses these concerns. Review of EEO Policies and Practices First, the Report contains an extensive background discussion of the origins and history of our broadcast and cable EEO rules and policies, from 1968, when our involvement in the broadcast EEO area began, to the present. The Report details how our original EEO policies and rules were adopted, discusses how these policies and rules expanded and developed, and describes our current efforts-based EEO analysis. The Report also discusses our 1994 Policy Statement, which established non-binding guidelines for assessing forfeitures for violations of the Commission's broadcast EEO rule. Analysis of EEO Effectiveness Second, to assess the effectiveness of our EEO rules and policies, the Report contains a statistical examination of female and minority representation in broadcast and cable employment between 1986 and 1993. The examination reflects that the employment of women and minorities in the broadcast and cable industries increased from 1986 to 1993 in overall and total upper-level positions, as well as in each of the upper-level job categories. In fact, the data show that most of these increases outpaced the 1.1% growth of women employees and the 2.1% growth of minority employees overall in the national workforce. Thus, while the broadcast industry has been downsizing from 1986 to 1993, the percentage of women and minorities in all job categories has been increasing. The Report concludes that our present policies have been and are effective in promoting equal employment opportunity in the broadcast and cable industries. However, our examination also suggests a continued need for EEO monitoring, as the 1993 percentages of women in the broadcast and cable industries and minorities in the broadcast industry overall remain below comparable figures for the 1993 overall national workforce. Also, individual cases sanctioned for EEO violations establish a need for further EEO monitoring. Comments Filed Third, the Report discusses the comments received in response to our Notice of Inquiry, established pursuant to Congressional directive, which sought comments on the effect and operation of the equal employment opportunity amendments made by the 1992 Cable Act and on the general effectiveness of the Commission's rules, procedures, policies, standards and guidelines in promoting equality of employment opportunity in the cable, broadcast and other industries. Need for Further Review While the Report concludes that our EEO rules and policies are effective and must continue, it also concludes that more progress can and should be achieved. To try to improve and refine its EEO policies, the Commission has established a new Office of Communications Business Opportunities (OCBO), which will, inter alia, coordinate and oversee the FCC's EEO practices; support the creation and expansion of small, minority and female-owned communications businesses; coordinate Commission-wide EEO enforcement activities; make policy recommendations to the Commission regarding EEO matters; coordinate with other government agencies that have EEO responsibilities; promote employment opportunities for minorities and women within the communications industry; and engage in long-range planning in the EEO area. Further, the Report enumerates areas and concerns raised in comments filed in response to our Notice of Inquiry that may warrant further exploration. These include, but are not limited to: (1) the relevance with respect to our broadcast EEO policies of market size or staff size and part-time employees; (2) how to encourage joint recruitment efforts; (3) whether our broadcast filing requirements are unduly burdensome, and, if so, whether they can be streamlined; (4) suggested changes to our mid-term TV review procedures; (5) possible further in-depth analysis of our EEO Policy Statement; and (6) possible improvements to our broadcast renewal application forms and annual employment report forms. The Report notes, however, that the 1992 Cable Act states that "[e]xcept as specifically provided in this section, the Commission shall not revise ... the regulations concerning equal employment opportunity as in effect on September 1, 1992 (47 C.F.R. Section 73.2080) as such regulations apply to television broadcast station licensees and permittees; or ... the forms used by such licensees and permittees to report pertinent employment data to the Commission." Additional review is also warranted in response to comments about our cable EEO rules, particularly with respect to: the relevant labor force statistics to be used in EEO reviews; the effectiveness of the cable annual employment report forms; and how we might improve notification of cable operators, MVPDs and the public concerning various EEO requirements. The Report directs the Commission staff to determine and recommend to it the appropriate procedural vehicle for addressing all of the foregoing issues. Long-Term EEO Monitoring The Report also states our intention to institute a more extensive and far-reaching analysis of our EEO program to adapt our rules and policies to the telecommunications marketplace and workplace of the twenty-first century. We are on the brink of a huge and dramatic shift in our telecommunications infrastructure. The anticipated conversion of our information and communications delivery systems to digital technology will result in the technological convergence of those communications delivery systems, as well as the development of new communications services that can deliver voice, video and data. Although our EEO policies now apply to multichannel video programming distributors, thus applying to some new technologies, the current EEO enforcement and regulatory structure otherwise focuses mainly on broadcasters and cable system operators. The Report states that we would consider broadening our current EEO policies to include a wider range of new and emerging communications technologies and industries and making other fundamental changes. Such expansion of our policies may be warranted to achieve regulatory parity in our EEO enforcement, given the convergence of telecommunications technologies. Broadening our EEO rules also may be justifiable based on the national goal of promoting participation by women and minorities in the design and deployment of advanced telecommunications services and technologies. Further, in light of technological convergence, imposing separate and unique EEO requirements on different telecommunications services may no longer be warranted. The Report directs the staff to determine the best methods for addressing the EEO issues arising from technological convergence and the communications revolution. Our EEO policies and goals must be reviewed with reference to the entire industry, not just individual communications services. To guide us in our comprehensive analysis as to how to redesign and redirect our EEO policies thoroughly to reflect the communications revolution and bring those policies into the twenty-first century, we express our intent to solicit viewpoints and data from a wide range of entities, including public interest groups, consumer groups, labor groups, trade associations, think tanks, civil rights groups, academics, other government agencies, and the communications industry. It is expected that the OCBO will play a primary role in this review and analysis. We also will seek additional population and workforce data, as well as projections about the future and statistical and economic data, as a foundation on which to build the Commission's enhanced EEO regulatory structure. Finally, we will explore the extent to which training and internship programs might serve to complement our EEO policies. II. INTRODUCTION 1. This Report is submitted pursuant to the requirements of the Cable Television Consumer Protection and Competition Act of 1992. In the 1992 Cable Act, Congress stated that it found that "minorities and females are not employed in significant numbers in positions of management authority in the cable and broadcast television industries." Therefore, Congress amended the Communications Act and directed the Federal Communications Commission ("FCC" or "Commission") to revise its Equal Employment Opportunity (EEO) rules to implement the amendments. To assist in a review of the revised rules, Congress directed the Commission to prepare a report and forward "such legislative recommendations to improve equal employment opportunities in the broadcasting and cable industries as it deems necessary." 2. Notice of Inquiry. The Commission initiated its review by adopting a comprehensive Notice of Inquiry ("NOI") on April 21, 1994. In the NOI, we sought comment on the effectiveness of the amendments to the EEO provisions of the Communications Act of 1934 made in the 1992 Cable Act as well as the Commission's rules, procedures, policies, standards and guidelines in promoting equality of employment opportunity and promotion opportunity in the cable and broadcast industries; on questions and proposals regarding possible changes to the Commission's EEO rules, policies and enforcement thereof; and on how to further, to the greatest extent possible, the goals of Congress and the Commission with regard to minority and female representation in management positions. Finally, the Commission asked whether its EEO rules should be expanded to include entities other than broadcasters, cable operators and multichannel video programming distributors ("MVPDs"). In response to the NOI, we received more than 70 comments and seven reply comments. In this Report, we detail the history of broadcast and cable EEO enforcement at the Commission; present employment statistics reflecting the increase in minority and female employment in the broadcast industries from 1986 to 1993 and compare those figures to the national workforce; summarize comments received in response to the NOI; and discuss our observations of the current status of the communications industry and predictions for its future. 3. Review of our current EEO policies reveals that they have been and are effective in promoting equal employment opportunities in the broadcast and cable industries. However, our review also indicates that, given the information elicited as a result of the NOI, the emergence of new technologies, and the mergers occurring in the telecommunications industry, it is essential that we continue to examine our current EEO rules to make them as meaningful and relevant as possible without unnecessary or burdensome restrictions. At the same time, it is imperative that we undertake a long-term analysis of our EEO policies to determine the most appropriate way to monitor EEO compliance in the future for communications industries in general. III. REVIEW OF EEO POLICY AND PRACTICES A. Broadcast 4. Commission involvement in the broadcast EEO area began in 1968 when it considered a petition filed by the United Church of Christ ("UCC"). UCC sought the adoption of a rule that would prohibit a station from acquiring a Commission license if that station engaged in discrimination in employment practices on the basis of race, color, religion, or national origin. In response to UCC's petition, the Commission on July 3, l968, adopted a Memorandum Opinion and Order and Notice of Proposed Rulemaking. In this proceeding, the Commission noted that it had consulted with the Equal Employment Opportunity Commission (EEOC) and the Justice Department as a prelude to taking any enforcement action in this area. As a result of its consideration of UCC's petition, related pleadings and consultations with the EEOC and the Justice Department, the Commission recognized that there was a national policy against discrimination in employment on the basis of race, religion, sex, or nationality and concluded that, because of the national policy against discrimination and the fact that broadcasters are licensed pursuant to, and must operate consistent with, a public interest mandate, discrimination allegations could be considered in deciding whether to grant a broadcast authorization. The Commission expressed its view that deliberate discrimination in employment may be inconsistent with the responsibility of each broadcaster to make a bona fide effort to ascertain and serve all elements of its community. 5. In the 1968 Memorandum Opinion and Order, the Commission announced its intention to act on substantial complaints of discrimination whether by referral to the appropriate state or federal agency with primary jurisdiction or on its own motion where no such agency existed. In addition, the Commission stated that, where a complaint raised a substantial issue of discrimination against a station, it would refer the complaint to the EEOC and thereafter maintain appropriate liaison with that agency. If such an issue was raised in a complaint and it was covered by local or state fair employment laws, the Commission stated that it would refer the complaint to the appropriate state or local authority. In either case, the Commission asserted that action on a major application would await resolution of the referral and, if the results of the liaison indicated that there was a substantial issue, the application would be designated for hearing. Alternatively, the Commission contended that if the complaint did not fall within either federal or state civil rights provisions the Commission itself would act upon the complaint in accordance with the above-stated policy. 6. In response to concerns that the Commission's policy would duplicate that of the EEOC, a letter from the Department of Justice appended to the 1968 Memorandum Opinion and Order pointed out that the Commission would be providing nondiscrimination coverage to many licensees not within the terms of Federal or state statutes as well as providing a significant added incentive toward compliance by broadcast licensees with existing provisions of law. The letter also stated that "[b]ecause of the enormous impact which television and radio have upon American life, the employment practices of the broadcasting industry have an importance greater than that suggested by the number of its employees. The provision of equal opportunity in employment in that industry could therefore contribute significantly toward reducing and ending discrimination in other industries." 7. In the same proceeding, the Commission implemented its nondiscrimination rules in a Report and Order adopted on June 4, 1969. The rules stated as follows: Equal opportunity in employment shall be afforded by all licensees or permittees of commercially or noncommercially operated standard, FM, television or international broadcast stations to all qualified persons, and no person shall be discriminated against in employment because of race, color, religion, or national origin. In adopting these rules, the Commission reiterated its previous view that discriminatory employment practices are incompatible with a station's operation in the public interest. 8. In its 1969 Report and Order, the Commission not only adopted rules forbidding discrimination, but also adopted rules requiring: that stations establish, maintain and carry out a positive continuing program of specific practices designed to assure equal employment opportunity in every aspect of station employment policy and practice; and that stations' EEO programs address issues such as program dissemination, recruitment, managerial accountability and self-evaluation. The Commission stated that a formal rule was necessary because it agreed with the arguments put forth by some commenters that its EEO policy could not be effectively implemented by relying solely upon individual complaints. Moreover, the Commission added that reliance solely upon a complaint procedure to implement equal employment opportunity could not resolve general patterns of discrimination developed out of indifference as much as out of outright bias. The Commission concluded that a formal EEO rule was necessary to emphasize its policy, make it specific, and make available the remedy of forfeitures for noncompliance. 9. In 1969, the Commission issued a Further Notice of Proposed Rulemaking in the same proceeding and, in 1970, it adopted a Report and Order which implemented additional EEO rules. These rules required each licensee with five or more full-time employees to submit with its renewal application a written equal employment opportunity program designed to ensure nondiscrimination in recruitment, selection and hiring, placement and promotion, as well as in other areas of employment. The Commission also adopted a rule requiring each licensee with five or more full-time employees to file an annual statistical profile report (FCC Form 395). The Commission explained that these changes were intended to provide useful statistical data and to ensure that licensees would focus on the best method of assuring effective equal employment practices. 10. In the l970 Report and Order, the Commission for the first time added gender as a category to the nondiscrimination rules, in response to comments made in response to the 1969 Further Notice of Proposed Rulemaking. The Commission stated that no station should discriminate on the basis of sex and that the national policy in this regard should be reflected in its rules. Since that time, no additional protected groups have been added to the broadcast nondiscrimination provisions of our rules. 11. Also in 1970, the National Organization for Women filed a Petition for Rulemaking, asking that broadcast licensees be required to file with the Commission programs designed to ensure equal employment opportunities for women. In a 1971 Report and Order, the Commission amended its rules to require written equal employment opportunity programs applicable to women as well as minority group members. The Commission stated that it is necessary to focus on those groups that comprise a substantial portion of the population and that have in the past suffered from discrimination in employment. It contended that women clearly fall within the confines of these criteria because they constitute over 50% of the population and have a long history of employment discrimination. 12. In a 1975 Notice of Inquiry and Notice of Proposed Rulemaking, the FCC stated that its current EEO guidelines failed adequately to describe and exemplify the measures which licensees should undertake to promote the full realization of equal employment for all individuals. The Commission proposed adopting a model EEO program requirement to ensure a more positive and result-oriented formulation and implementation of licensees' EEO programs. In a 1976 Report and Order, the Commission adopted a rule requiring that applicants for renewal of license who have not previously done so file with the Commission a Model Equal Employment Opportunity Program (Form 396) designed to provide equal employment opportunity for minorities and women. The Program consisted of ten separate sections, including dissemination of the licensee's EEO policies, recruitment, training and job hires. In sum, the Commission believed that the sample EEO program as set forth in the 1975 Notice of Inquiry represented a significant improvement and a substantial clarification of its previous EEO program requirements. It stated that the new information elicited in the model EEO program would significantly aid both broadcast licensees and the Commission in carrying out the goals of eliminating discrimination based on race, color, religion, national origin and sex and implementing meaningful programs of equal employment opportunity. 13. In 1976, the United States Supreme Court held that a general grant of authority to regulate an industry in the public interest does not authorize the regulation of employment discrimination per se and that discriminatory practices may be considered only to the extent that such conduct is directly related to the agency's particular statutory responsibilities. However, the Court noted that FCC regulations concerning discrimination by broadcasters can be justified insofar as they are necessary to enable the Commission to satisfy its obligation under the Communications Act to ensure that licensees' programming fairly reflects the tastes and viewpoints of minority groups. This latter finding is consistent with the Commission's conclusion in 1968 that racial discrimination by licensees raises a question as to whether they are consulting in good faith with minority community leaders concerning programming to serve their areas' needs and interests. 14. In 1978, the Commission adopted a Report and Order which delineated its investigative jurisdiction and methods of cooperation with the EEOC. The Commission stated that it would refer complaints of employment discrimination, if appropriate, to the EEOC and that it would take cognizance of any final determinations reached concerning complaints of employment discrimination against broadcasters filed with government agencies and/or courts established to enforce nondiscrimination laws. 15. The Commission requires broadcast licensees to establish and maintain an equal employment opportunity program designed to provide equal employment opportunities for minorities and women in all aspects of their employment policies and practices. Broadcast stations with five or more full-time employees are required to file a "Broadcast Equal Employment Opportunity Program Report" (Form 396) as part of their renewal application. This Report requests general information concerning the recruitment and hiring practices of the licensee during the renewal year, i.e., the 12-month period prior to the filing of the renewal application. The information requested includes: examples of recruitment sources contacted to attract minority and female applicants; the number of minority and female referrals received from these sources; and the number of overall and upper- level hires and promotions occurring at a station. Licensees also are required to file a Broadcast Station Annual Employment Report (Form 395-B) on a yearly basis. These reports request data regarding a station's workforce profile for a two-week payroll period, broken down by full or part-time status, job category, gender and race or national origin. 16. Prior to 1987, the Commission's EEO enforcement in the broadcast area focused on whether licensees met our processing guidelines regarding women and minorities overall and in the upper-four job categories as reflected in the last Form 395-B filed before the license term expired. Licensees meeting the processing guidelines were presumed to be in compliance with the Commission's EEO requirements and, absent Petitions to Deny, their renewal applications were granted unconditionally without further review. Further, the Commission rarely scrutinized a licensee's hires outside the context of the most recent Annual Employment Report. However, in 1987 the Commission adopted a Report and Order that emphasized the use of an efforts-based approach to assessing compliance. As a result, the Commission departed from its reliance on the processing guidelines as the principal means of assessing compliance. Since 1987, all renewal applications have received a more complete review, irrespective of whether stations meet or fail our processing guidelines. 17. Currently, when reviewing a broadcaster's EEO compliance at renewal time, the Commission's primary focus is on the licensee's overall efforts to "establish, maintain, and carry out a positive continuing program of specific practices designed to ensure equal opportunity in every aspect of station employment policy and practices." The efforts evaluation is a two-step process. The first step involves an evaluation of a station's efforts based on a full range of information available concerning its EEO record. The staff reviews the composition of the station's workforce as reported in its Annual Employment Reports filed during the license term; the station's EEO program filed as part of the renewal application including the recruitment sources listed, the number of minority and female referrals received, the number of minorities and women hired during the renewal year and the licensee's analysis of the effectiveness of its EEO efforts; any final determinations of complaints filed with government agencies and/or courts established to enforce nondiscrimination laws; and any petitions to deny or informal objections filed against the renewal. If the first step of review indicates that the station's EEO efforts are satisfactory, the station is found to be in compliance with our EEO Rule. 18. However, if the initial analysis indicates that a station's efforts may be less than satisfactory with regard to such areas as minority and/or female recruitment and hiring, it is subject to a second-step analysis. This analysis usually includes a request for additional information. Our request will typically ask for each job filled during the requested period (usually the last three years of the license term): the title and job classifications (based on classifications set forth in Form 395- B) of the position; the date the position was filled; the number, sex, race or national origin and referral source of applicants and interviewees; whether the job was part-time or full-time; the sex and race or national origin of the successful candidate; the recruitment sources contacted; and the number, race and sex of referrals received from each recruitment source. In addition, we request a list of all full-time employees, showing job title, job classification, sex and race ranked from highest to lowest paid. We review the station's inquiry response as well as relevant pleadings to determine if, among other things, the station notifies sources of minority and female referrals when vacancies occur and engages in continuous self-assessment of its EEO program. If a broadcast station is found to be in compliance with the Commission's EEO Rule, renewal is granted. If, however, it is not in compliance, the Commission may impose a variety of remedies and sanctions, such as admonishment, reporting conditions, renewal for less than a full term and/or forfeiture. Alternatively, if the facts so warrant, the Commission will designate the renewal application for hearing to determine whether renewal of license should be granted or denied. 19. Recently, the Commission issued an EEO Policy Statement, which established non-binding guidelines for assessing forfeitures for violations of the Commission's broadcast EEO Rule. The Policy Statement indicated that the base forfeiture amount for violation of the broadcast EEO Rule is $12,500. It provided guidance on what circumstances generally may lead to such a forfeiture, described upward and downward adjustment criteria and factors warranting a short-term renewal as well as circumstances that may require designation for hearing. In United States Telephone Association v. FCC, 28 F.3d 1232 (D.C. Cir. 1994)("USTA"), the Court set aside our general forfeiture guidelines because they were promulgated without notice and comment rule making. While the Court in USTA did not address our EEO Policy Statement, members of the broadcast community have called for the withdrawal of the Policy Statement and the promulgation of new guidelines pursuant to notice and comment rule making. Since the USTA decision, the Commission has employed a case-by-case or precedential analysis in its EEO decisions. Most recently, this method has been used to decide the following renewal cases: Application of KSBW License, Inc. For Renewal of License For Station KSBW-TV Salinas, California, (FCC 94-239) Adopted September 19, 1994; Applications of WHYW Associates, L.P. For Renewal of License For Station WMYG(FM), (FCC 94-253) Adopted September 30, 1994. 20. In the 1992 Cable Act, Congress adopted provisions requiring that the Commission conduct mid-term reviews of broadcast television station licensees. The legislative history of the 1992 Cable Act indicates that Congress intended the mid-term evaluation of a licensee's employment practices to be based on an analysis of workforce data using our present processing guidelines. Therefore, we amended our rules to include the standard discussed in the Conference Report as the basis for examining employment practices. The mid-term review is conducted by evaluating the first two Annual Employment Reports that are filed after a television station's license has been renewed. A deficiency letter is sent to those licensees that fail to meet the processing guidelines. However, the issuance of a mid-term deficiency letter to a licensee is not viewed as a sanction. Further, a station's compliance at mid-term with the processing guidelines is not evidence of overall EEO compliance efforts at renewal. Nevertheless, "at renewal time, we will take cognizance of all pertinent license term EEO data, including data relied upon for mid-term review." 21. At the present time, we license more than 13,000 radio and television stations. Of that number, approximately two-thirds have five or more full-time employees and, therefore, are required to file their EEO programs with their renewal applications. Approximately 80% of these stations' renewals are granted after review of their Annual Employment Reports, EEO programs, complaints and any other pleadings filed concerning the stations' renewals. We send inquiry letters to the remaining 20%. As a result of our review of these stations, we sanction approximately one-fifth of the remaining 20%. Thus, 4% of all stations subject to EEO review receive reporting conditions and/or sanctions. The majority of stations in this 4% category receive reporting conditions and/or forfeiture sanctions. Ultimately, approximately 96% of the renewals reviewed are granted without reporting conditions and/or sanctions. B. Cable. 22. The Commission began its EEO enforcement in the cable area in 1972 when it adopted a Report and Order which implemented new EEO rules for the cable industry, analogous to those already adopted for the broadcast industry. These rules (which applied to cable system operators with five or more employees, in their capacity as operators and also in their capacity as licensees and permittees of community antenna relay stations ("CARS")), required the filing of three documents: EEO Program Statements, Annual Employment Reports and Annual Complaint Reports, listing EEO complaints filed against cable operators or CARS licensees. 23. Prompted by a study of Annual Employment Reports filed by cable systems in 1974, the Commission subsequently modified its EEO rules in a 1978 Report and Order. The Commission found that minorities and females were disproportionately represented in the lesser skilled and lower paying job categories within the cable industry and that, in general, these groups were not employed in numbers commensurate with their availability. These results suggested that the EEO programs being utilized by cable television operators were not sufficiently active or affirmative. As a result, the Commission emphasized that its EEO rules not only prohibited discrimination in employment, but required cable operators to establish and pursue a positive, continuing program of specific practices to assure equal employment opportunity. At this time, the Commission also decided to update labor force statistics itself rather than relying on individual cable systems to do so. In addition, the Commission combined the Annual Complaint Report with the Annual Employment Report. In remedying cable systems' non-compliance with the EEO rules, the Commission used a variety of measures, including requests for more specific data, use of on-site investigations and, in the case of significantly deficient EEO programs, the establishment of goals and timetables. 24. Six years later, in 1984, the Cable Communications Policy Act of 1984 ("1984 Cable Act") was enacted and, in 1985, the Commission adopted rules to implement the EEO provisions of the Act. Under these rules, cable systems and headquarters units with six or more full-time employees are evaluated on an annual basis pursuant to staff review of the unit's Annual Employment Report (Form 395-A). In addition to the Annual Employment Report, cable systems are required to complete a Supplemental Investigation Sheet (SIS) every five years. The Annual Employment Report is reviewed using a two-step process which involves a statistical analysis of the cable system's workforce and a review of the system's responses to questions regarding its EEO program. With limited exceptions, this analysis is the same as that used for broadcast entities. The only exceptions are that the analysis begins with cable systems with six or more full-time employees, as opposed to five or more full-time employees for broadcasters. In addition, for a cable headquarters unit, the upper-level staff is compared to national, not local, labor force statistics. 25. If a system appears to be in compliance with the EEO rules, it is granted certification for that year. If the system is not engaging in sufficient efforts or is not attracting a diverse pool of applicants, additional inquiries are made. If, based on the Annual Employment Report and responses to subsequent inquiries, it is determined that the system is not in compliance, certification is denied. When certification is denied, the Commission may impose various remedies or sanctions, including an admonition, reporting conditions, a monetary forfeiture, suspension of the CARS license until the violation is corrected, denial of a CARS application, or revocation of a license for a CARS facility. The Commission can also communicate its adverse findings to the local franchising authority. 26. Additionally, the staff conducts selective on-site reviews of cable systems to verify their EEO programs and ensure that employees are properly classified. The Commission encourages cable systems to conduct business with minority and female entrepreneurs. 27. In 1992, Congress enacted the 1992 Cable Act. Congress found that minorities and females were not employed in significant numbers in managerial positions in the broadcast and cable television industries, and that increased numbers of minorities and females in managerial positions will advance the nation's policy favoring diversity in the expression of views in the electronic media. As a result, Congress adopted new EEO provisions within the 1992 Cable Act, which require that the Commission collect more specific employment data from cable entities, including specific information on the job titles of employees. In addition, the Act increased the current nine cable job categories to 15 and expanded the scope of the cable EEO provisions to include multichannel video programming distributors ("MVPDs"). The Commission also developed a new Form 395-M to cover MVPDs. This form is similar to the Form 395-A. In July 1993, the Commission released a Report and Order to implement the EEO provisions of the 1992 Cable Act. 28. There are approximately 2,300 cable employment units. Of those units, approximately 95% receive EEO certifications based upon our review of their Annual Employment Reports and any other available information. Further, all units receive an SIS once every five years. Each year, based upon our review of their Annual Employment Reports, SIS responses and any other available information, approximately 90% of these units receive certifications. Typically, the staff schedules audits of 25 cable companies a year and decertifies half of the units audited. Since the 1984 Act, the Commission has sanctioned two cable operators based upon information obtained during on-site reviews. 29. Currently, there is little information available on the effects of the EEO provisions of the 1992 Cable Act on equal employment opportunity in the cable industry. The revised Cable Television Annual Employment Report and the new MVPD Annual Employment Report (Form 395-M) were due to be filed at the Commission May 31, 1994. At this time, the majority of the forms have not been evaluated. C. Common Carrier 30. The FCC first adopted EEO requirements for common carrier entities in 1970. In extending EEO regulation to common carriers, the FCC opined that the same considerations leading to its conclusion that discriminatory employment practices by a broadcast licensee are incompatible with the licensee's operation in the public interest apply, as well, to a common carrier licensee. In the Report and Order adopting the new regulations, the Commission also noted that telephone or telegraph common carriers occupy "a privileged status" as a result of their monopoly position in their particular geographic areas, which requires the public to do business with them. The Commission concluded "[t]his unique public interest role makes it particularly important that [common carriers] not engage in discriminatory employment practices." 31. Like broadcasters, common carrier licensees are required both to develop and implement an EEO program and to file annual employment reports with the FCC. Common carrier licensees with sixteen or more employees are required to file EEO programs. The necessary elements of such common carrier EEO programs are similar to those described above for broadcast licensees. Once a program is on file, licensees must file any changes or amendments to the program no later than April 1 of each year after the initial filing. Unlike broadcast licensees, a common carrier licensee is neither required to evaluate its employment profile and job turnover against the availability of minorities and women in its recruitment area, nor to ensure some level of parity between its employment profile and the employment of minorities and females in the geographic area. There is no model EEO program (FCC Form 396) for common carriers. 32. Each common carrier licensee must file an annual employment report on FCC Form 395 on or before May 31 of each year. Licensees with fewer than 16 employees need merely certify that such is the case and execute the form. All other licensees must provide complete employment data. The annual employment report form for common carrier licensees is similar to FCC Form 395-B for broadcast licensees. The only significant difference is that the form for common carrier licensees has a section that calls for information relating to on-the-job training programs in addition to the sections requesting data on full-time and part- time employees. 33. Section 21.307(d)(1) of the Commission's Rules, 47 C.F.R.  21.307(d)(1), requires each licensee to submit an annual report on or before May 31 each year listing any complaints filed against the licensee which allege violations of federal, state, territorial or local law in any competent jurisdiction. The FCC Form 395 has been revised recently to incorporate this annual complaint reporting requirement. 34. We have summarized the origins and history of our EEO rules as well as detailed our current procedures for enforcing those rules. The following section provides statistics describing the increased employment of women and minorities in the broadcasting and cable industries from 1986 to 1993, and compares it to the increased employment of women and minorities in the overall national workforce during the same period. IV. EMPLOYMENT LEVELS OF WOMEN AND MINORITIES A. Broadcast 35. Women. From 1986 to 1993, women in the overall national workforce increased from 44.5% to 45.6%, a net gain of 1.1%. In contrast, from 1986 to 1993, women in the broadcast industry overall increased from 37.4% to 39.6%, a net increase of 2.2%. See Appendix C. During this same time period, women in the broadcast industry in total upper-level positions increased from 29.2% to 32.8%, a net increase of 3.6%. In the four individual upper-level job categories, women increased: from 30.1% to 34.0% for Officials and Managers, a net gain of 3.9%; from 30.3% to 33.0% for Professionals, a net gain of 2.7%; from 13.4% to 13.9% for Technicians, a net gain of .5%; and from 46.9% to 51.6% for Sales Workers, a net gain of 4.7%. See chart below. 36. Minorities. From 1986 to 1993, minorities in the overall national workforce increased from 20.5% to 22.6%, a net gain of 2.1%. During this same time period, minorities in the broadcast industry overall increased from 16.0% to 18.2%, a net increase of 2.2%. See Appendix C. From 1986 to 1993, minorities in the broadcast industry in total upper-level positions increased from 13.7% to 16.1%, a net increase of 2.4%. In the four individual upper-level job categories, minorities increased: from 10.4% to 12.6% for Officials and Managers, a net gain of 2.2%; from 14.4% to 17.2% for Professionals, a net gain of 2.8%; from 19.1% to 22.2% for Technicians, a net gain of 3.1%; and from 9.9% to 12.1% for Sales Workers, a net gain of 2.2%. See chart below. B. Cable 37. Women. From 1986 to 1993, women in the cable industry overall increased from 40.4% to 41.6%, a net increase of 1.2%. See Appendix D. During this same time period, women in the cable industry in total upper-level positions increased from 27.4% to 30.9%, a net increase of 3.5%. In the four individual upper- level job categories, women increased: from 33.3% to 35.9% for Officials and Managers, a net gain of 2.6%; from 41.5% to 47.5% for Professionals, a net gain of 6.0%; from 7.3% to 8.4% for Technicians, a net gain of 1.1%; and from 43.6% to 47.2% for Sales Workers, a net gain of 3.6%. See chart below. 38. Minorities. From 1986 to 1993, minorities in the cable industry overall increased from 18.5% to 25.3%, a net increase of 6.8%. See Appendix D. During this same time period, minorities in the cable industry in total upper-level positions increased from 15.4% to 20.1%, a net increase of 4.7%. In the four individual upper-level job categories, minorities increased: from 9.3% to 13.2% for Officials and Managers, a net gain of 3.9%; from 12.8% to 15.8% for Professionals, a net gain of 3.0%; from 16.7% to 21.7% for Technicians, a net gain of 5.0%; and from 22.1% to 28.8% for Sales Workers, a net gain of 6.7%. See chart below. C. Analysis 39. Paragraphs 35 through 38 reflect that the employment of women and minorities in the broadcast and cable industries increased from 1986 to 1993 in overall and total upper-level positions, as well as in each of the upper-level job categories. In fact, the data show that most of these increases outpaced the 1.1% growth in women employees and the 2.1% growth in minority employees overall in the "national workforce." Overall increases in minority and female employment in the broadcast industry occurred despite a significant decrease in overall employment from 1986 to 1993. See Appendix B. 40. The above-cited results demonstrate the apparent success of our EEO policies in increasing minority and female employment in the broadcast and cable industries. Despite the gains made between 1986 and 1993, the 1993 percentages of women in the broadcast and cable industries overall, as well as minorities in the broadcast industry overall, are still below comparable figures for the 1993 overall national workforce. Moreover, the Commission's primary focus in determining EEO compliance is on an individual licensee's overall effort to "establish, maintain, and carry out a positive and continuing program of specific practices designed to ensure equal opportunity in every aspect of station employment policy and practices." Our focus is on the extent to which licensees seek out and recruit women and minorities whenever job vacancies exist at stations and systems in local markets. In this regard, there continues to be evidence in cases in which the Commission sanctions licensees that women and minorities are still not recruited for a significant number of positions. V. NOI COMMENTS 41. As stated above, in March 1994, the FCC issued a Notice of Inquiry ("NOI") in which we sought comment on the effect and operation of the equal employment opportunity amendments made by the 1992 Cable Act and on the general effectiveness of the Commission's rules, procedures, policies, standards and guidelines in promoting equality of employment opportunity in the cable, broadcast and other industries. We received a variety of responses to our request for comments which covered a broad range of issues. Some of the important issues are briefly stated below. The issue areas have been divided into broadcast concerns, cable concerns and emerging technology concerns. In summary, the key broadcast concerns focused on: small market/small staff stations; part-time hires; joint recruitment efforts; administrative burdens imposed by our EEO enforcement; renewal applications; annual employment reports; mid-term reviews; processing guidelines; FCC's EEO Policy Statement; and penalties. In cable, the comments focused on other agency requirements; labor force definition; notice; and annual employment reports. With regard to emerging technologies, the comments generally focused on the pros and cons of the FCC expanding the coverage of its EEO rules to other communications industries. A. Broadcast 42. Small Market/Small Staff Stations. Some broadcast commenters contend that although they contact a variety of sources, including minority sources, they receive few, if any, minority referrals. Reasons cited for their difficulties included issues such as: low salaries and availability of mostly entry level positions; competition with communications companies in larger markets and/or with larger staffs and other local employers; and limited financial, personnel, and time resources available for recruiting. 43. Commenters put forth suggestions for changes in EEO policies to reflect problems faced by small market broadcasters and/or small staff stations. Some of the suggestions include establishing thresholds of population, staff size and/or percentage levels of minorities in the labor force below which recordkeeping of sources and referrals would not be required or required only if a station failed to meet the processing guidelines. Several commenters request that the FCC focus on a small market station's qualitative recruitment efforts because it may not be realistically able to meet the FCC's numerical goals. 44. Some commenters urge the FCC to incorporate certain factors in its analysis of a small station's EEO program, including amount of turnover of staff, customarily lower salaries, station format, station market ranking, and reduced opportunities for advancement. Another commenter recommends that the FCC credit small market stations for part-time employees. 45. Joint Commenters urge the FCC to identify and exclude all race neutral factors such as market size, station size, format and pay, as defenses for noncompliance. 46. Part-time. Many commenters state that the requirement for documentation of part-time hires should be eliminated. Some commenters propose that the FCC consider, if submitted by the licensee, a record of part-time minority employment in mitigation of minor deficiencies in its full-time employment profile. 47. Some commenters advocate continuing the requirement for part-time efforts documentation. The National Hispanic Media Coalition (NHMC) also urges the Commission to apply processing guidelines to part-time employees because more and more licensees choose to downsize and economize by hiring part-time employees. The National Association of Broadcasters (NAB) argues that such a suggestion is largely unworkable because part-time hires are generally filled on a short-term basis or with very little notice and, therefore, it would be counterproductive and a disincentive to hiring part-time employees. 48. Joint Commenters approve of a licensee's using part-time hires to mitigate its EEO record only if the fact that a licensee fails to hire even part-time minority employees operates in favor of designation for hearing. Joint Commenters also propose that thorough documentation of the legitimacy of part-time employees should be required. 49. Joint Recruitment Efforts. Many commenters agree that joint recruitment efforts, where groups of broadcasters or broadcast associations seek out women and minority applicants, should be encouraged. NAB recommends giving broadcasters more credit for using joint recruitment efforts and giving credit for job fairs, unsolicited resumes and participation in seminars such as those conducted by the NAB's Department of Human Resource Development and Employment Clearinghouse. Other commenters propose that, if a licensee obtains minority and/or female referrals from a state broadcast association or through other cooperative efforts, such contact should equal individual contact with minority and/or female sources. The Texas Association of Broadcasters suggests that it would be helpful if the FCC could identify on an ongoing basis the national organizations actually able to refer minority applicants. It also proposes that the FCC encourage "referrals of minorities by stations in states and cities with large minority populations to similar markets in other states where there are fewer minorities in the general populace." 50. Joint Commenters cite two dangers if the FCC allows licensees unlimited use of joint recruitment efforts. First, they worry that licensees may claim that the failure of joint efforts to produce results immunizes them from EEO scrutiny. Second, they are concerned that such a practice would prevent individual licensees from developing name recognition and reputation in the community as equal opportunity employers. They suggest that participation in joint recruitment efforts should be encouraged to supplement but not substitute for local recruitment sources. 51. Administrative Burdens. Many commenters express the view that administrative burdens on broadcasters should be reduced and present several options for accomplishing this task. One suggestion is that the FCC should coordinate its EEO enforcement determinations and reporting forms with various other federal and state agencies dealing with EEO matters. Another commenter suggests alleviating paperwork if a station's hiring record meets the processing guidelines. If a station's hiring record failed to meet the guidelines, then the commenter suggests that the licensee should be allowed to document efforts and explain its failure. NHMC proposes that the FCC require licensees to list only the minority recruitment sources that produced minority referrals in their Form 396. Several commenters express concern that administrative burdens are particularly difficult for small staff and/or market stations. Joint Commenters argue that all of the administrative burdens imposed on licensees are so slight as to be meaningless. 52. Renewal Applications. The Commission sought comment on the following proposed changes to Form 396. Noting the hiring and recruiting data requested in Form 396, the Commission queried whether the form should be revised to request more detailed information for the renewal year similar to data requested in an inquiry letter. Noting that the form does not ask that broadcasters distinguish between full-time and part-time hires in their responses, the Commission queried if the renewal application should be revised either to request information only for full-time hires or to request that the information be divided by full-time and part-time hires. In addition, it asked if it should monitor efforts by broadcasters to promote part-time employees to full-time positions. 53. The Commission received a variety of responses to the proposed changes. Many commenters are against requiring additional information on Form 396. Conversely, NHMC states that the FCC should require a summary of recruiting, hiring and promotion efforts for the whole license term. Joint Commenters argue that the Form 396 should be revised to include a breakdown of the race and sex of all applicants referred by particular sources, hires and promotions; require proof that affirmative recruitment efforts were undertaken for each job vacancy; and elicit the kind of contact made with recruitment sources. They also propose that Form 396 as well as Form 395 be revised to require reports from local combinations of three or four co-owned stations. NAB opposes Joint Commenters proposal and asserts that the FCC should simplify and clarify its procedures. 54. Regarding full and part-time hires, some commenters argue that Form 396 should request information only concerning full- time hires but that licensees should have the option of submitting information on part-time hires as a means of getting extra credit for minority and female recruiting and promoting efforts that produce part-time applicants, hires and promotions. Another commenter states that the FCC should continue to include part-time hires if it will give credit for part-time hires in assessing compliance. 55. Annual Employment Reports. The Commission invited comment in the NOI on whether the Broadcast Station Annual Employment Reports should be revised to require that employment information be collected for the same 15 job categories as is now required for cable operators and MVPDs pursuant to the 1992 Cable Act. The Commission also asked what the costs and benefits of the above-cited revisions would be. Some commenters reject the notion of expanding the job categories in the Form 395-B. One commenter states that it does not wish to encourage more time spent on already heavy government applied workloads yet believes that all communications companies ought to operate under the same rules, including supplying the same EEO information. Joint Commenters approve the idea of expansion but argue that the six new categories should be different from those used for cable and should include Corporate Officers, General Manager, General Sales Manager, Senior Producer, Chief Technician, and Comptroller. It also asserts that the Broadcast Annual Employment Report should request information regarding promotions broken down by race and part-time/full-time status. Several commenters propose that the FCC require broadcasters to submit a narrative statement with their Form 395 that details their EEO efforts and the results of those efforts. 56. Mid-term Review. Joint Commenters criticize the FCC's present method of analyzing a television station's EEO record at mid-term. They assert that Congress intended for the FCC to review at mid-term employment practices which, according to  73.2080(b) of the Commission's Rules, 47 C.F.R.  73.2080(b), include recruitment efforts, promotions, procedures, numbers of hires and promotions as well as efforts undertaken to implement the licensee's EEO program. Joint Commenters propose that forfeitures be assessed at mid-term, that the results of a mid- term review be taken into account at renewal time and that the Commission extend mid-term review to radio. 57. Processing Guidelines. Several commenters propose that the present processing guidelines of 50% parity with the labor force be increased. Joint Commenters urge that the processing guidelines be increased to 100% of parity. NHMC proposes that the processing guidelines be increased to 60% of parity on January 1, 1995, 70% of parity in 1996 and 80% of parity in 1997. NAB argues that raising parity benchmarks at this time is unwarranted but, if the FCC decides to do so, the NAB recommends that it be done gradually and prospectively, applicable beginning with the licensee's next renewal cycle. 58. EEO Policy Statement. In response to the NOI, the Commission received many comments regarding the EEO Policy Statement, supra. The issues discussed in the comments were, for the most part, duplicative of comments made by parties in their petitions for reconsideration to the Policy Statement. Many of the commenters who responded to the Policy Statement and NOI stated that the matters raised in the Policy Statement should be considered in a full notice and comment proceeding. In addition, some commenters requested that the FCC clarify parts of the Policy Statement including: the meaning of the term, "adequate pool"; statistical benchmarks; and the extent to which the EEO emphasis now is on efforts or on a specific percentage of women and minorities that must be in each applicant pool. 59. Penalties. Several commenters discuss present and potential penalties to impose on broadcasters. Some commenters express their approval of a "Three Strikes and You're Out" proposal. Under this proposal, a licensee would receive a warning and reporting conditions for a first EEO violation, a fine and a short term renewal for the second violation and a large fine or designation for hearing for a third EEO violation. One commenter recommends that the warning also include suggestions for improving a licensee's EEO program. Joint Commenters oppose the "Three Strikes" proposal. 60. One commenter suggests creating a system of special recognition for stations which have employed innovative approaches for recruitment. It also urges the FCC not to sanction the buyer of a station for EEO violations by the seller of a station. NAB states that it supports this request. Joint Commenters argue that the FCC needs to impose forfeitures more frequently. B. Cable 61. In the NOI, the Commission sought comment regarding the Commission's cable EEO rules, policies and enforcement. Comments submitted on these topics by cable operators, private citizens, and citizens groups indicate that there are a number of areas of public concern. 62. Other Agencies/Labor Force. Time Warner Cable suggests that cable systems or companies performing government contracts in excess of $50,000 should be required to comply only with the FCC's EEO rules and not with Executive Order 11246 (administered by the Office of Federal Contract Compliance Program). It also states that there should be a more realistic formulation of the applicable labor force than the MSA and urges the Commission to utilize data from the municipalities served by the cable unit instead of the MSA. 63. Notice. The Commission sought comment on what ways it could better enable cable operators and MVPDs to meet their EEO goals in light of changes to the cable EEO rules based on the 1992 Cable Act. Inasmuch as the 1992 Cable Act expanded the scope of EEO enforcement to the MVPDs, the Commission specifically sought suggestions as to how we might better inform cable operators, MVPDs and the public about the EEO requirements. 64. Bell Atlantic, whose programming affiliate is an MVPD, states that the FCC's present reporting system will have little meaning when applied to many other multi-channel programmers. It urges the FCC to be flexible in applying its rules to take into account the differences between MVPDs and cable operators. 65. Joint Commenters assert that the FCC should require video dialtone providers and other MVPDs to obtain written acknowledgment of their EEO obligations from each provider that uses their common carrier facilities, that a copy of that acknowledgment should go to the FCC and that this action will enable the FCC to compile a list of program providers. Joint Commenters state that the FCC has granted some programming privileges to the telephone industry and argues that, to the extent that such programming is marketed directly to the consumers, the FCC should require local exchange carriers (LECs) to comply with EEO provisions of Cable Act. They recommend that the FCC issue a clarifying statement providing examples of kinds of programming in which LEC's are permitted to have an ownership interest. 66. Annual Employment Report. Pursuant to the 1992 Cable Act, the Commission modified Form 395-A to require cable operators to provide the gender, race and national origin of each employee falling into one of the nine original and six new job categories. The Commission sought suggestions on any additional information which should be collected. Cable Television Human Resources Association suggests that, with the advent of restructuring and consolidation in the cable industry, job titles such as district manager, general manager and system manager are disappearing from company organization charts. It argues that the Commission should redefine the general manager subcategory to include Vice- President of Operations/Customer Service, Vice-President of Corporate Affairs and Programming, Vice-President of Management Information Services and others. 67. Joint Commenters argue that the Form 395-A and-M should be revised to more accurately evaluate an operator's EEO efforts. They suggest that the second question in Section III be revised to ask how many and what kinds of organizations the cable operator has contacted when job vacancies occur. Joint Commenters argue that the SIS should involve a more thorough investigation of supporting documentation. They recommend that the unit be required to file documentation in such areas as: reliance on minority and other referral agencies as part of the recruitment effort; and evaluation of employee profile and job turnover against the availability of women and minorities in the labor market. C. Emerging Technologies 68. NOI. Finally, in the NOI, the Commission noted that there are a significant number of emerging technologies in the field of communications as well as a convergence of existing communication technologies. The Commission asked if our EEO policies should be expanded with respect to entities other than broadcasters, cable operators and MVPDs. For example, it asked if the EEO policies should be expanded to include common carrier technologies, particularly those that provide services that compete with broadcast and cable services (other than MVPDs already covered by the 1992 Cable Act). 69. Expanding Coverage. Some commenters argue that the Commission should not increase its coverage of its EEO rules. U.S. West Communications, Inc. (U.S. West) argues that EEO policies should not be expanded to include LEC video dialtone providers. U.S. West adds that if and when LECs provide video programming in the future, they would become subject to the Act's EEO requirements. Joint Commenters argue that video dialtone providers are covered under our present rules. In addition, Joint Commenters argue that the FCC should affirm that common carriers that have obtained a judicially granted right to provide cable television service are subject to Section 634 of the Cable Act, 47 U.S.C.  554. 70. Ameritech Operating Companies, which owns telephone companies in five states, argues that the determinative factor in deciding whether or not the FCC should extend its cable and broadcast industry EEO/Affirmative Action (AA) regulations should not be the similarity of current or potential technologies but whether the employer in question is already regulated for EEO/AA purposes. 71. A group of 32 commenters individually filed identical comments in which they request that the EEO rules be extended to Regional Bell Operating Companies (RBOCs) when legislation is passed allowing RBOCs and cable companies cross ownership privileges. They urge the FCC to require all common carriers and smaller companies to be required to fill out Form 395-A, to scrutinize these reports and to act accordingly. 72. Joint Commenters believe that the EEO provisions of the Communications Act should apply to all carriers regulated by Title II of the Communications Act, that are now required only to adopt an EEO program and submit an Annual Employment Report. They assert, considering the convergence of technology that is taking place, that the same EEO requirements should apply to all competitors. They argue that the basis for FCC EEO jurisdiction of these entities is the nexus between content based services and technologies and that, with essential services such as newspapers and books being increasingly accessed by means of sophisticated digitized multi-media technology, common carriers are no longer content neutral. They argue that the policies of diversity once reserved for content based services must be applied to services that will control access to information in digitized format because by controlling this access, these services significantly determine whether broad and diverse segments of society will receive advanced communications services. Joint Commenters maintain that revised EEO oversight in the common carrier field will greatly advance the goal of minority and female representation in upper-management. U.S. West rejects Joint Commenters' arguments. 73. Bell Atlantic states that it would not oppose extending broadcast and cable EEO rules to common carriers if the FCC determines that there is some public interest reason for doing so. It urges that any action by the FCC must eliminate redundancies with other agencies; harmonize differences in our own sets of rules; take into account the different structure of common carriers; and apply equally to all providers, including interexchange carriers, and competitive access providers, in addition to local exchange carriers, cable operators and broadcasters. 74. The FCC has not had sufficient time to develop fully its positions with regard to these issues. Accordingly, the Commission believes that more time should be devoted to the analysis of these issues in order to more completely examine the effect of any proposed changes. VI. OBSERVATIONS 75. Congress required that the Commission review and obtain public comment on the effect and operation of amendments regarding EEO that were contained in the 1992 Cable Act. In addition, Congress directed the Commission to further consider the effectiveness of its other EEO procedures, regulations and policies, especially with respect to the Congressional policy favoring increased employment opportunity for women and minorities in management positions. 76. Our review reveals that our present policies have been and are effective in promoting equal employment opportunities in the broadcast and cable industries. However, more progress can and should be achieved. Accordingly, we should attempt to further improve our policies in these areas. Our review also indicates that, as demonstrated below, it is imperative that we undertake a broad analysis of our EEO policies to ensure effective EEO enforcement in all communication areas in the future. 77. To improve and refine the current EEO policies and procedures, the FCC has further demonstrated its commitment to EEO by establishing a new Office of Communications Business Opportunities (OCBO), which has as part of its mission the coordination and oversight of EEO practices adopted by the FCC. In addition to OCBO's role of supporting the creation and expansion of small, minority and women-owned communications businesses, OCBO will be responsible for coordinating Commission- wide EEO enforcement activities; making policy recommendations to the Commission regarding EEO matters; coordinating with other government agencies which have EEO responsibilities; organizing seminars and conferences on EEO issues; conducting research on EEO issues; promoting employment opportunities for minorities and women within the communications industry; and conducting long range planning activities in the area of EEO. A new Director, Anthony Williams, and Deputy Director, Catherine J. Kiss‚e- Sandoval, with experience in these matters and with existing relationships with minority and female groups, have recently been appointed to head OCBO. They and their staff are currently developing an administrative structure to better assist the Commission in the review of EEO issues, many of which are highlighted in this report. A. Current Policies In Broadcasting and Cable 78. As noted above, the results of our review of the Commission's EEO policies reveal that the Commission's EEO efforts-based policy has been effective in ensuring the compliance of the broadcast and cable industries with our EEO rules. Further, the policy has been effective in increasing the employment of minorities and women in overall and upper-level positions, and individual upper-level job categories. As noted supra, minorities and women in the broadcast and cable industries in the referenced categories increased from 1986 to 1993. In almost every category, particularly in the upper-level categories, the increase outpaced the 1.1% growth of women and the 2.1% growth of minorities in the overall national workforce. In the broadcast Officials and Managers category, women and minorities increased by 3.9% and 2.2%, respectively. In the cable Officials and Managers category, women and minorities increased by 2.6% and 3.9%, respectively. Overall increases in minority and female employment in the broadcast industry occurred despite a significant decrease in overall employment from 1986 to 1993. In addition, we note that approximately 96% of the broadcast renewal applications reviewed are granted without reporting conditions and/or sanctions, and that over 90% of cable units are certified each year. In light of the above, it would appear that our policies have been effective insofar as these statistics provide an indication of overall industry progress. 79. Despite the gains achieved between 1986 and 1993, percentages of women and minorities in the broadcast industry in 1993, as well as women in the cable industry, remained below the comparable figures for the 1993 overall national workforce. Moreover, the Commission's primary focus in determining EEO compliance is on an individual licensee's overall effort to "establish, maintain, and carry out a positive and continuing program of specific practices designed to ensure equal opportunity in every aspect of station employment policy and practices." Thus, our focus is on the extent to which licensees seek out and recruit women and minorities whenever job vacancies exist at stations and systems in local markets. In this regard, there continues to be evidence in cases in which the Commission sanctions licensees that women and minorities are still not recruited for a significant number of positions. In fact, despite our requirements, in many of these cases, for which we have issued sanctions, positions were filled without any recruitment having taken place. Given the foregoing, we believe that a continuing need exists for EEO enforcement in the communications industry. B. NOI Comments 80. Broadcast. We believe that a legitimate concern was raised by commenters, who argue that market and/or staff size prevents stations from attracting and retaining minority employees. Thus, we may consider such factors as population and staff size as well as the percentage of minorities in the labor force, as appropriate areas to examine more fully in the future. In particular, we will want to explore how such changes can bring needed relief consistent with a viable EEO program. 81. The decision of whether or not to include part-time hires in our analysis may be an important issue which needs further study because the total number of employees, whether full-time or part-time, may play an important role in assessing an entity's overall employment profile. 82. We agree with commenters who argue that in many instances, the use of joint recruitment efforts should be encouraged, particularly where such recruitment may provide a comprehensive method of attracting qualified minorities and females. In the future, we will explore the extent and type of such activities and how the Commission can play a more positive role in encouraging such activities. 83. Regarding relief from administrative burdens, we believe that the technological advances will lend themselves to a more "on-line approach" to our various filing requirements. However, we note that further investigation of this area is warranted in order to fully comprehend the extent of such administrative burdens and to shed light on some of the more innovative ways that the Commission can streamline its filing requirements. 84. Regarding proposed changes to renewal applications (Form 396) and annual employment reports (Form 395-B), we believe that further investigation of this topic is warranted. 85. We find that requests that we use a different method of analyzing a television station's EEO record at mid-term warrant thorough review in order to allow us to make an appropriate assessment of our current method. As such, we also believe that a more in-depth analysis of our EEO requirements in this regard, is warranted given the large number of comments received relating to it and the ramifications of the USTA decision discussed at paragraph 19, supra. 86. Cable. We find that the suggestion to use labor force data from municipalities served by a cable unit instead of data from the unit's MSA when analyzing the employment records of cable entities may be reasonable in some instances. However, we believe it is necessary to study this issue further in order to examine the effects of such an analysis using labor force data from municipalities and to develop uniform guidelines We also believe that an enhanced review of how we might improve notification of cable operators, MVPDs and the public concerning various EEO requirements is appropriate. In addition, because annual employment reports serve as our primary tool for monitoring EEO compliance, we perceive the need to re-examine the effectiveness of our forms and to determine if we need to revise them accordingly. 87. We direct the staff to determine and recommend to us the appropriate procedural vehicle for addressing all of the matters discussed in paragraphs 80 through 86, supra. C. Long-Term EEO Monitoring of the Overall Telecommunications Industry 88. Our review of our current EEO policies and comments received in response to the NOI, as well as our awareness of the ongoing communications revolution, require us to institute a more extensive and far-reaching review of our equal employment opportunities policies for the future. Our aim is to adapt those policies, which provide a solid base upon which to build, to the telecommunications marketplace and workplace of the Twenty-First Century. We irect the staff to determine and recommend the best methods for addressing the issues discussed below. 89. The telecommunications arena in the Twenty-First Century will be remarkably different from that of the late 1960's, when we began EEO enforcement, and even from that which exists today. In the late 1960's, communications technologies that were widely available to the public included mainly radio, television, and telephone services. Today, we have an integrated information highway, comprising a network of communications technologies that includes: telephone services that reach 93.9% of American homes; cable systems that pass more than 90% of American homes; broadcast television and radio stations that reach virtually 100% of Americans; a cellular telephone system that covers most of the country; and satellite video distribution services. 90. Moreover, we are on the brink of a huge and dramatic shift in our telecommunications infrastructure. In the next decade, the technological convergence of our communications delivery systems will profoundly change our modes of communication, the communications marketplace, and the telecommunications workplace. The current information and communications delivery systems are on the verge of converting to digital technology. In communicating via digitized means, voice, video, and data services merge so that satellites may provide cable television or mobile telephone service, telephone systems may deliver cable television services and coaxial cable can be used to provide telephone services. In traditional mass media areas like broadcasting, new ways of using the spectrum are being developed. New hybrid services are also emerging that will deliver programming as well as data and voice services. 91. As we move into the twenty-first century, we must adapt our EEO policies so that the goals of EEO will continue to be met in the context of what we expect to be a vastly different telecommunications system. Although our EEO policies now apply to multichannel video programming distributors, thus covering some new technologies, the current EEO enforcement and regulatory structure otherwise focuses mainly on broadcasters and cable system operators. A fundamental question is whether we should expand the focus of our EEO policies to include new and emerging communications technologies and industries. 92. Expansion of our EEO policies may be warranted in order to achieve regulatory parity and fairness in the enforcement of the Commission's EEO rules. Such parity may be justified given the convergence of telecommunications technologies, which increasingly will subordinate the importance of the means of delivery of telecommunications services to the actual technologies and services provided to the public. Further, in light of technological convergence, imposing separate and unique EEO requirements on different telecommunications services may no longer be warranted. 93. Broadening our EEO policies could further the national goal of promoting participation by women and minorities in the design and deployment of advanced telecommunications services and technologies and fostering nationwide access at reasonable rates to these advanced telecommunications technologies. The expansion of our EEO rules and policies could foster this objective since it will help ensure that minority and female viewpoints are represented within telecommunications entities when planning decisions are made as to how and when consumers will have access to the new technologies and services. 94. Further, the President's Council of Economic Advisors has projected growth in employment in the telecommunications and information sector from 3.6 million workers in 1993 to more than 4.5 million workers in 2003. To the extent that this expansion results from the growth of new telecommunications services, it reinforces the need to reexamine our EEO policies to ensure that women and minorities are full participants in the overall telecommunications sector, especially in management positions, which are often stepping stones to ownership. 95. As we deal with issues arising from technological convergence and the communications revolution, we intend to analyze whether we should redesign and redirect our EEO policies to reflect the communications revolution and bring those policies into the Twenty-First Century. We intend to enter into a dialogue with public interest groups, consumer groups, trade associations, think tanks, civil rights groups, labor groups, academics, other government agencies, and the communications industry. We expect that the OCBO will play a primary role in this review and analysis. 96. To the extent lack of training is a factor, we may wish to encourage and give credit for internships and training programs as a means of encouraging minority and female entry into employment in communications. We hope that the analysis we initiate can serve as a stimulus for industry-wide meetings among telecommunications entities and trade associations to combine their efforts to develop and maintain such industry-wide or company-specific internship and training programs for minorities and females. Such entities and associations are in the best position to determine the kinds of skills needed to enter and advance in employment in their industries. 97. Moreover, we will inform our review and analysis with current population and workforce data, as well as projections about the future. We will obtain statistical and economic data from a wide variety of sources, including governmental agencies, such as the Departments of Labor and Commerce, and the Census Bureau, as a base on which to build the new regulatory EEO structure. 98. As we consider the extent of this agency's EEO authority with respect to new and emerging technologies, we must consider certain fundamental issues. First, we must examine our statutory authority in this area and determine whether additional authority is required. Second, we must study whether the policy justifications that provide the underpinnings for our broadcast and cable EEO regulations also apply to these new technologies. We expect to solicit views and data in response to the following questions, among others, before we begin the process of transforming our EEO regulatory structure: 1. What are the projected changes in the composition of the workforce and in the nature of the workplace? Do these changes have any implications for our future EEO policies? What measures are necessary to ensure that any new EEO rules adopted reflect the changing workforce? 2. What changes in the economy are projected, and what are the implications of these changes for our EEO regulatory structure? 3. In an increasingly white collar, highly technical telecommunications field, what measures might be taken to ensure that the workforce pool of minorities and women is more representative? 4. Should we broaden our EEO policies to include all telecommunications entities that transmit programming services, including common carriers? What would the legal and policy basis be for such an expansion? 5. If we broaden EEO enforcement, should the new regulatory scheme be uniform or should it reflect any structural or other differences in the various telecommunications entities and services? For example, should we retain our uniform job categories or define our job categories differently, depending on the communications service at issue, to reflect differences in the types of jobs found in those services? 6. Should we broaden our EEO policies to address new concerns, such as glass ceilings in telecommunications management, and, if so, how could we adopt regulatory structures to do so? 7. How can we tailor any new policies so as to advance our goals without being unduly intrusive or burdensome on growing industries? 8. Can we employ new technologies to streamline our EEO reporting requirements and minimize any burdens imposed? 9. Should we develop new structures to coordinate with other governmental agencies responsible for EEO enforcement, such as the Department of Labor and the Equal Employment Opportunity Commission? VII. CONCLUSION 99. In conclusion, review of the Commission's EEO enforcement policies and rules shows that they have been and are successful in promoting equal employment opportunities in the broadcast and cable industries. However, our review also indicates that a continuing need exists for EEO enforcement in the communications industry. In addition, as a result of our review, we intend to take appropriate steps in the near future to improve our existing policies in broadcasting and cable, while at the same time initiating a broad analysis with respect to how our EEO policies might be designed in the long-term to apply to all communications industries. VIII. ORDERING CLAUSE 100. IT IS ORDERED that the Secretary shall send copies of this Report to the appropriate committees and subcommittees of the United States House of Representatives and the United States Senate. FEDERAL COMMUNICATIONS COMMISSION William F. Caton Acting Secretary APPENDIX A LIST OF COMMENTERS Comments 1. American Women in Radio and Television 2. Ameritech Operating Companies 3. Barnstable Broadcasting, Inc. 4. Bell Atlantic 5. Betap Broadcasting, Inc. 6. Bresson-Hafler Media Group 7. Bulmer Communications of Findlay, Inc., Bulmer Communications of Logansport, Inc., and Bulmer Communications of Ashtubula, Inc. 8. CBS, Inc. 9. Cable Television Human Resources Association 10. Charles River Broadcasting 11. Curators of University of Missouri 12. DWS, Inc. 13. Dow, Lohnes, and Albertson 14. Earshot Broadcasting, Inc. 15. Emmis Broadcasting Corporation 16. Employees of Regional Bell Operating Companies 17. Fairfield Communications, Inc. 18. First Greenville Corporation 19. Foundation for Minority Interests in Media 20. Gateway Communications, Inc. 21. Gilbert Group, Inc. 22. Goetz Broadcasting Corporation 23. Grants Pass Broadcasting 24. Greater Media, Inc. 25. Group M Communications, Inc. 26. Guyann Corporation 27. Ham Broadcasting Company, Inc. 28. Marvin Hill 29. Hopkins County Broadcasting Corporation 30. Houston Christian Broadcasters, Inc. 31. Joint Comments of 23 Named State Broadcast Associations 32. K/A Korp Communications 33. KPAN Broadcasters 34. KTEM Radio, Inc. and Walker County Commons, Inc. 35. Mark Kiester 36. La Paz Broadcasting, Inc. 37. Lake Cities Broadcasting 38. Alan Lang 39. League of United Latin American Citizens, Minority Media and Telecommunications Council, National Association For the Advancement of Colored People, National Bar Association and The Office of Communications of The United Church of Christ (Joint Commenters) 40. Licensees of One Hundred Broadcast Stations 41. William McElveen 42. Marantha, Inc. 43. Middle Georgia Broadcasting, Inc. 44. Midwest Radio Corporation 45. Mountain Lake Public Broadcasting 46. National Association of Broadcasters 47. National Hispanic Media Coalition 48. Nebraska Rural Radio Association 49. Ocean Drive Communications, Inc. 50. Quantum Broadcasting Corporation 51. Radio Chattanooga, Inc. 52. C. Davis Rankin 53. Russ Oasis 54. Ruston Broadcasting Company, Inc. 55. Raymond Saadi 56. South Carolina Broadcasters Association 57. Gwenn Spikes 58. Rick Staeb 59. Cyril Statt 60. Marvin Strauzer 61. Sunburst II, Inc., Louisiana Media Interests, Inc., and My Country, Inc. 62. William Taylor 63. Texas Association of Broadcasters 64. Lawrence Tighe, Jr. 65. Time Warner Cable 66. Tom S. Whitehead, Inc. 67. Tribune Broadcasting Company 68. Tri-Cities Radio Corporation 69. Twin Cities Broadcasting Corporation 70. United Cerebral Palsy Association 71. U.S. West Communications, Inc. 72. WHTG, Inc. 73. WRNO Worldwide 74. Waller Broadcasting, Inc. 75. Darnell Washington 76. World Radio Network Reply Comments 1. Ameritech Telecasting, Inc. 2. League of United Latin American Citizens, et al. 3. National Association of Broadcasters 4. National Public Radio 5. New City Communications, Inc. 6. Press Broadcasting Company, Inc. 7. U.S. West Communications, Inc.