******************************************************** NOTICE ******************************************************** This document was converted from WordPerfect or Word to ASCII Text format. Content from the original version of the document such as headers, footers, footnotes, endnotes, graphics, and page numbers will not show up in this text version. All text attributes such as bold, italic, underlining, etc. from the original document will not show up in this text version. Features of the original document layout such as columns, tables, line and letter spacing, pagination, and margins will not be preserved in the text version. If you need the complete document, download the WordPerfect version or Adobe Acrobat version, if available. ***************************************************************** Before the Federal Communications Commission Washington, D.C. 20554 In the Matter of Roger M. Barnes, Robin A. Barnes, and Faasolo Tavai, Complainants, v. LDDS/WorldCom, Petroleum Communications, Inc., PetroCom License Corporation, RVC Services, Inc., d/b/a Coastel Communications Co., and Bachow/Coastel, LLC, Defendants. ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) ) File Nos. WB-ENF-F-97-005 WB-ENF-F-97-006 WB-ENF-F-97-007 WB-ENF-F-97-008 WB-ENF-F-97-009 MEMORANDUM OPINION AND ORDER Adopted: February 28, 2000 Released: February 29, 2000 By the Chief, Enforcement Bureau: I.INTRODUCTION 1.In this Memorandum Opinion and Order, we deny the formal complaint jointly filed by Roger M. Barnes, Robin A. Barnes, and Faasolo Tavai ("complainants") against Petroleum Communications, Inc., PetroCom License Corporation, RVC Services, Inc. d/b/a Coastel Communications Company, Bachow/Coastel, LLC (collectively, "the aggregator defendants") and LDDS/WorldCom ("WorldCom"). Complainants allege that the aggregator defendants and WorldCom violated the Telephone Operator Consumer Services Information Act ("TOCSIA"), section 201(b) of the Communications Act, and our rules by blocking outgoing calls from being made on the cellular pay telephones operated on oil and gas rigs by the aggregator defendants when such calls were made using carriers other than WorldCom. For the reasons stated below, we deny the complaint. II.BACKGROUND 3.To place telephone calls from oil and gas rigs at sea, workers often use wireless pay telephones. Like landline payphones, each wireless payphone is presubscribed to an operator service provider ("OSP") that allows a person to make calls billed to his or her calling card. Under TOCSIA, however, the payphone owner (referred to as an "aggregator") may not prevent a caller from reaching the long-distance carrier of his or her choice by dialing that carrier's access code. This practice is often referred to as "dial-around" access. Among other things, TOCSIA requires aggregators to ensure: (1) that their telephones allow consumers to perform this dial-around function; and (2) that consumers are not charged higher rates due to their use of dial-around access. In addition, OSPs must disclose their rates to consumers upon request and must oversee aggregator compliance with the statute. 4.During the time period relevant to this case, complainants Roger Barnes and Faasolo Tavai have worked on oil and gas rigs in the Gulf of Mexico. Complainant Robin Barnes is the spouse of Roger Barnes. Together, complainants allege that the aggregator defendants violated TOCSIA between December 1993 and the date of the complaint by failing to program their cellular payphones to accept dial-around access codes, thereby giving complainants no choice but to use the long-distance service of the presubscribed OSP, WorldCom, at that carrier's rates. Complainants further assert that WorldCom violated TOCSIA by not disclosing its rates upon request and by not adequately overseeing the aggregator defendants. Complainants also argue that these alleged actions by WorldCom and the aggregator defendants violated section 201(b) of the Communications Act of 1934 ("Act"), which prohibits unjust or unreasonable practices by telecommunications carriers. Finally, complainants contend that their allegations demonstrate that defendant PetroCom lied to the Commission in another proceeding when it claimed to be complying with TOCSIA. Defendants deny all these allegations. V.DISCUSSION 6.It is well established that a complainant has the burden of proof in a formal complaint proceeding under section 208 of the Act. Thus, the complainants in this case must present affidavits or other relevant information establishing, by a preponderance of the evidence, that WorldCom and the aggregator defendants violated the Act or our rules. We find that complainants have not met their burden of proof and deny the complaint. 7.Beginning with their first formal complaint in early 1997, complainants have had more than three years to prove their allegations against defendants. Indeed, the Wireless Telecommunications Bureau dismissed an earlier version of the complaint for failure to state a claim and expressly warned complainants that any amended complaint should allege specific facts in support of complainants' allegations. Despite that warning, complainants' second amended complaint is essentially identical to its predecessors, and complainants have come forward with virtually no substantive evidence supporting their claims. 8.The Commission's general pleading and format requirements provide that a formal complaint's allegations must be supported by affidavits or other relevant documentation. Instead of such evidence, however, complainants generally rely upon the vague and unsupported allegations in their complaint. For example, the Second Amended Complaint asserts that Roger Barnes attempted to obtain rate quotes from WorldCom, but complainants provide no documents or affidavits with specifics about these attempts, such as the dates they occurred, with whom Barnes spoke, or the substance of these alleged conversations. Similarly, complainants allege that they repeatedly attempted but failed to obtain dial-around access, but they provide no evidence in support of these claims. 9.The only evidence offered by complainants in support of their claims is a stack of telephone bills purporting to show charges allegedly imposed by WorldCom and the aggregator defendants. These bills -- accompanied only by a brief summary and without any explanation or affidavits -- list only two potentially relevant calls billed by WorldCom. Moreover, the records do not identify which aggregator defendants, if any, operated the cellular telephones used for these calls. Absent evidence that a specific aggregator defendant operated the telephones in question, we cannot reasonably conclude that any of the aggregator defendants violated TOCSIA or that WorldCom inadequately oversaw any of the aggregator defendants. 10.In any event, even this evidence is irrelevant under the statute of limitations governing this case. Complainants generally may seek damages only for the two years before the date they filed their complaint. Under the Commission's rules, where a complaint has been dismissed for failure to state a claim, as with complainants' First Amended Complaint here, the statute of limitations period is not tolled. Thus, since complainants did not file their Second Amended Complaint until July 6, 1999, they cannot seek relief against defendants based solely on actions that occurred more than two years beforehand. Complainants have no evidence whatsoever against WorldCom or any aggregator defendant for this period and have not demonstrated that any potential violation prior to June 6, 1997, constituted part of a "continuing violation" that extended beyond that date. Accordingly, complainants' claims are barred by the statute of limitations. 11.Complainants assert that they cannot tie individual defendants to specific charges without additional discovery. Complainants therefore have requested that the aggregator defendants identify, by location and telephone number, all their cellular pay telephones located in the Gulf of Mexico or aboard vessels that transit the Gulf. We find, however, that complainants have not provided sufficient evidence of violations of the Act or our rules to warrant such extensive discovery. As noted above, the allegations in the Second Amended Complaint are extremely vague, and complainants have attached no affidavits and little documentary evidence to support their claims. Nor have complainants explained what steps they took to identify the aggregators responsible for specific payphones or why such discovery is necessary to identify the defendants responsible for the alleged violations. 12.As the Commission has stated, "[f]ormal complaint proceedings, unlike court litigation or administrative-trial type hearings, are often resolved solely on the written pleadings. These pleadings must therefore stand on their own and provide the factual underpinnings for a decision on the merits." The Commission's rules place on complainants the burden of pleading and documenting a violation of the Act. We find that the record does not support a finding that the defendants violated TOCSIA, section 201(b) of the Act, or the Commission's rules, and therefore deny the complaint. XIII.conclusion 14.Accordingly, IT IS ORDERED, pursuant to sections 1, 4(i), 4(j), 201(b), and 208 of the Communications Act of 1934, as amended, 47 U.S.C.  151, 154(i), 154(j), and 208, and the authority delegated in sections 0.111 and 0.311 of the Commission's rules, 47 C.F.R.  0.111, 0.311, that the formal complaint, jointly filed by Roger M. Barnes, Robin A. Barnes, and Faasolo Tavai against LDDS/WorldCom, Petroleum Communications, Inc., PetroCom License Corporation, RVC Services, Inc. d/b/a Coastel Communications Company, and Bachow/Coastel, LLC IS DENIED. 15.It is FURTHER ORDERED, all unresolved pleadings in this case ARE DISMISSED as moot. FEDERAL COMMUNICATIONS COMMISSION David H. Solomon Chief, Enforcement Bureau