FEDERAL COMMUNICATIONS COMMISSION COMPLIANCE AND INFORMATION BUREAU 컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴컴� 2203 N. Lois Ave., Suite 1215, Tampa, FL 33607-2356 (813) 228-2872. The Federal Communications Commission (FCC) alone receives approximately 30,000 complaints a year of interference to home electronic equipment. Since it is not feasible for the Commission to attempt to resolve these complaints, it is our policy not to investigate interference to home electronic equipment. Likewise we do not offer any protection from interference. Interference to home electronic equipment is a major problem in the United States that the FCC must deal with in order for us to ensure communications excellence for the American Public. We are looking into the possibility of having the private sector become involved in resolving these interference problems. The Tampa Office of the FCC's Compliance and Information Bureau is undertaking a pilot project to determine the feasibility of such a program. We are now in the planning stages of the program and would appreciate your input. An overview of our initial thoughts is provided below: PROPOSED PLAN: 1. We would solicit participation from local Electronic Repair Service organizations. 2. Training would be provided for resolving these kinds of interference problems. Training could come from the FCC, manufacturers, or industry associations, etc. Once a training course has been completed, the service shop could then be certified as qualified to provide interference protection to electronic equipment. 3. The FCC would include a list of qualified technicians with the self-help information we currently mail out in response to interference complaints. 4. As part of the program, if the service shop determined the interference could not be resolved by filtering and was caused by a violation of FCC Rules and Regulations, specific information would be provided to the FCC by the service shop. The FCC would then investigate the perpetrator. If you would be interested in such a program or have any comments or recommendations for implementing such a program, please contact the FCC's Tampa Office. Please respond to the Federal Communications Commission, Compliance & Information Bureau, 2203 N. Lois Ave., Suite 1215, Tampa, FL 33607. Our phone number is (813) 348-1508, and our fax number is (813) 348-1581. FCC contacts for this program are Carol S. Johnson and Ralph M. Barlow. May 12, 1995