FOR IMMEDIATE RELEASE NEWS MEDIA CONTACT: April 28, 1999 David Fiske (202) 418-0500 Report No. 99-16 COMPLIANCE AND INFORMATION ACTION FCC ANNOUNCES IMPROVED PROCEDURES FOR COMPLAINTS ABOUT AMATEUR RADIO The FCC today announced that it has adopted new, improved procedures for persons to use the internet to file amateur radio service complaints with the FCC. Effective immediately, amateur radio service complaints should be sent by electronic mail to the following internet address: fccham@fcc.gov Alternatively, complaints can also be mailed to: Compliance & Information Bureau ATTN: Amateur Radio Complaints 1270 Fairfield Road Gettysburg, Pennsylvania 17325 At the same time, the FCC said that effective immediately, it is discontinuing the telephone number designated for amateur radio complaints, 202-418-1184, and will rely exclusively on the internet system, with the mail back-up. Complaints that have already been made by telephone prior to this notice will be acted upon, and persons who have left messages on the Amateur Complaint line number will receive return calls by Commission staff. However, in the future, that number will not be available for complaints. - FCC -