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A. 1. a.(1)(a) i) a) 1 .1 .1 .1 .1 .1 .1 .1 TechnicalDoc InitInitialize Document StyleFz   0*0*0*  I. A. 1. a.(1)(a) i) a) I. 1. A. a.(1)(a) i) a)DocumentgPleadingHeader for Numbered Pleading PaperGE!n    X X` hp x (#%'0*,.8135@8:+\1,-,-,,\,& !0 AHAM/GRCAHAM Letterhead w/GRC Rosterg ?և@M T  \, yP%\$dddy #&m P7#{&P# Association of Home Appliance Manufacturers  701 Pennsylvania Avenue, N.W., Suite 900, Washington, DC 20004 Phone (202)434-7484 Fax (202)4347400  \, #x6X@8;wX@# \,  , yP%\pdddyyP%\dddy Figure 1  Figure 1 y!P%\,0*x""iiAHAMDC.WPG%y$\\&&\\&&` !\&$zA \ XMlddل  bD #O P7{P# GOVERNMENT RELATIONS COUNCIL  Terry Thiele, GE Appliances XXChairman Linda Greiner, Frigidaire Co. XXViceChairman Hall Northcott, Matsushita Doug Horstman, Maytag Corp. Robert Cushman, Amana Ref. A. J. Takacs, Whirlpool Corp.  bD  ALTERNATE MEMBERS:  Dan Elliott, White Consolidated Inds. Michael Thompson, Whirlpool Corp  bD  PORT. APP. DIV. LIAISON: Joe Berney, National Presto Neil Halvorson, West Bend William Yager, Rival Mfrg. Gary Turner, Teledyne Water Pik  bDc  SUPPLIER DIV. LIAISON:  Robert Brown, Robertshaw Controls Steven Bowsher, Ryerson Coil  bD  INFORMATION COPIES:  David Wolbrink, Broan Mfrg. James Ruberti, Brown Stove Works Ted Baily, Carrier Corp. Roni Liberman, Cold Point Corp. Thomas Benua, Ebco Mfrg. John Verwiel, Emerson Electric Joel Zillioux, Friedrich Lisa Bloom, GoldStar Elect. William Brashares, AHAM Counsel Gordon Stauffer, Northland Corp. Russell Zipkin, Russell Range Bunzo Shiono, Sanyo Fisher (USA) Anne Howard, Sharp Electronics Allen Wilkins, SubZero Freezer James Robinson, Toshiba America Philip Uihlein, ULine Corp. 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Numbersܺ*HںwSg E\` `  @hh# hhh "Sh5^;C]ddCCCdCCCCddddddddddCCȲY~~vCN~sk~CCCddCYdYdYCdd88d8ddddJN8ddddYYdYdCdddddCddddddddd8YYYYYY~Y~Y~Y~YC8C8C8C8ddddddddddYdddddsdddddddd~d~d~d~ddddddddd8ddddCdoddd~d~d~8~8vddddddkNkdkd~d~d~dddddddYCddCCCWxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxNdddCYQQddddddFddddFCChhd44ddzzdddvooChdF"Ȑdhd岲dCCȐzȲxCddodȐȅdCdYdsȐ]ȐȐȧzȐUvŐdȐYYCCCCŐz~ozoY~NYdYC8YooYdYzsdzdd~YYzozzz~CdzYzzzzCCdddddddzCsdYCx2> y"`H2 : ^ENluuNNNuNNNNuuuuuuuuuuNNhN[}NNNuuNhuhuhNuuAAuAuuuuV[AuuuuhhuhuNuuuuuNuuuuuuuuuAhhhhhhhhhhNANANANAuuuuuuuuuuhuuuuuuuuuuuuuuuuuuuuuuuuuAuuuuNuuuuuuAAuuuuuu}[}u}uuuuuuuuuuhNuuNNNWxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxNuuuNh__uuuuuuRuuuuRNNyyu<<uuuuuNyuR"uyuuNNxNuuuuNuhulcuhhNNNNh[huhNAhhuhuuuhhNuhNNuuuuuuuNuhNx"Sh5^;C`ddCCCdCCCCddddddddddCCȲdzzzsCYozzdozzooCCCddCddYdY8dd88Y8ddddNN8dYYYNYdYdCdddddCddddddddd8zdzdzdzdzdYzYzYzYzYC8C8C8C8dddddddddoYzddddoYdzdzdzdzdddddzdzdzdzddddddddd8ddddCdddddododo8o8zddddzdzddNddddodododdddddodoNCddCCCWxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxNdddCd]]ddddddFddddFCCddd88ddzzdddkddCddF"Ȑddd岲dCCȐzȲxCdzdodȐȅdCdYdsȐ]ȐȐȧzȐUvŐdȐYYCCCCzzzozoYzNoYdYC8YooYdYzzdzddoYoYzzozzzzzCdoozYzzzzCCddddzdddooozCsdYCx bA#|\  P6G;K/P#\Federal Communications Commission Washington, D.C. 20554  Y4#Xj\  P6G;oXP# ` `  hhCq August 19, 1998 Gwen M. Rowling Westel, Inc. 111 Congress Ave., Suite 600 Austin, Texas 78701 Dear Ms. Rowling: I am writing in response to your February 3, 1998, letter requesting that the Commission issue an opinion clarifying certain sections of the Telephone Consumer Protection Act (TCPA), and Commission's rules and orders implementing the TCPA. Specifically, you asked whether the TCPA compels Westel, Inc. to honor a list of telephone numbers submitted by a third party for addition to Westel's donotcall list.  Y4 In your letter you state that Westel has received a written list of phone numbers from a company claiming to represent a group of consumers that wish to be removed from all of Westel's telemarketing calling lists. You also note the list includes an order form noting prices that are to paid for future lists of names formatted on different media. In addition, you report that Westel would be placed under a "staggering burden" if it were required to process lists of numbers submitted by various third parties asserting that Westel will be in violation of the TCPA if the lists of numbers are not accepted by Westel and added to its donotcall lists. You assert that a Commission policy mandating acceptance of such written lists raises a number of problems such as: the effectiveness of Commission enforcement; the cost of purchasing such lists by companies such as Westel; proof of agency; and the potential for anticompetitive abuses. You note, for example, that lists compiled by third parties could contain inaccurate information but Westel would be held responsible for the addition of these thirdparty names and numbers into its donotcall list in a timely manner. The TCPA recognizes the legitimacy of the telemarketing industry but notes that unrestricted telemarketing could be an invasion of privacy and, in some instances, a risk to public safety. One of the Commission's tasks with regard to implementing the TCPA was to consider which methods would best accommodate telephone subscribers who do not wish to receive unsolicited advertisements, including live voice solicitations, while not unduly hampering the telemarketing industry. After considering a number of options, the Commission concluded that companyspecific donotcall lists would be the most effective, least costly, and most easily  Y|&4implemented means of curbing unwanted telephone solicitations. See Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991, CC Docket No. 9290,  YP(4Report and Order, 7 FCC Rcd 8752, 876365 (1992). In the Report and Order, the Commission stated that the companyspecific donotcall lists would best protect residential";)0*0*0*A'" subscriber confidentiality because donotcall lists would not be universally accessible and could be verified with a telemarketer's own customer information.  Y4When describing the companyspecific donotcall list option in the Notice of  Y4Proposed Rulemaking, the Commission noted that a telemarketing entity usually "has become aware of the subscriber's wishes through a prior telemarketing contact during which the  Yz4subscriber asked not to be contacted in the future." See The Telephone Consumer Protection  Ye4Act of 1991, CC Docket No. 9290, Notice of Proposed Rulemaking, 7 FCC Rcd 2736  YP4(1992).  Moreover, section 64.1200(e)(2)(iii) of the Commission's rules states: XIf a person or entity making a telephone solicitation (or on whose behalf a solicitation is made) receives a request from a residential telephone subscriber not to receive calls from that person or entity, the person or entity must record the request and place the subscriber's name and telephone number on the do Y 4notcall list at the time the request is made. If such requests are recorded or maintained by a party other than the person or entity on whose behalf the solicitation is made, the person or entity on whose behalf the solicitation is made will be liable for any failures to honor the donotcall request.  Section 64.1200(e)(2)(iii) establishes that a telephone subscriber may request not to receive  Y<4telephone solicitation calls. In the Report and Order, the Commission states that the donotcall list requirements were designed to help ensure that residential subscriber privacy is protected from further undesired solicitations and that mandatory companyspecific donotcall lists allow residential subscribers to halt calls selectively from specific businesses from which they do not wish to hear. These Commission orders and regulations mandate that telemarketers respond to specific requests by individual subscribers to place those subscribers upon a telemarketer's donotcall list, and the entity on whose behalf a solicitation is made is responsible for honoring an individual's request. Since liability for failure to honor an individual's request is placed on the entity making the solicitation, it is reasonable to allow telemarketers to determine under what circumstances they accept lists of numbers compiled by third parties, particularly since the Commission's regulations do not specifically address the compilation of lists of names by third parties. I hope that this information is helpful. ` `  hhCqSincerely, ` `  hhCqGeraldine A. Matise ` `  hhCqChief, Network Services Division  Y[%4` `  hhCqCommon Carrier BureauxxX  Y-'4   "(0*0*0*&"Ԍ