November 24, 1998 Mr. Michael Wade President, Database Service Management, Inc. 6 Corporate Place Room PYA - 1F286 Piscataway, NJ 08854-4157 Re: RespOrg non-compliance with the set-aside 888 number right-of-first-refusal process -- Requirement for specified RespOrgs to submit letters of explanation by December 11, 1998 Dear Mr. Wade: The Bureau's letter to you dated April 15, 1998, initiated the process for subscribers to exercise their right of first refusal to request 888 numbers that had been set aside for them. It required RespOrgs to give notice of this right to their subscribers. Further, among other things, it required RespOrgs, for each set-aside 888 number, to submit to DSMI either the subscriber's request to accept or reject an 888 set-aside number, with documentation, or certification that the subscriber did not respond to the notice. The Bureau's letter to you dated May 15, 1998, extended to August 21, 1998, the time for RespOrgs to give the required notice to their subscribers, although it provided that requests received from subscribers after that date must still be processed. It also explained that the certification that RespOrgs were required to provide for subscribers who did not respond must include contact information containing the subscriber's name, address, and phone number, as well as the date and means by which the RespOrg notified the subscriber. The attachment to this letter summarizes the RespOrgs' compliance with this process, using information provided by your staff in response to the Bureau's request. For each of 179 RespOrgs, the attachment shows the total percentage of requests and certifications of no response reported to DSMI as of October 5, 1998, based on the RespOrg's initial count of set-aside 888 numbers as of July 1998. It indicates that only 34 RespOrgs reported subscriber notification results for all of their set-aside 888 numbers (100%). Of the remaining 145 RespOrgs, 93 reported results for some but not all of their set-aside 888 numbers (0.1% to 99.7%), and 52 did not report any results for their set-aside 888 numbers (0%). The Commission is concerned that a RespOrg's failure to report that it gave notice to each of its set-aside 888 number subscribers may indicate that the RespOrg is operating in defiance of Commission orders, that it is warehousing set-aside 888 numbers or the corresponding 800 numbers, or that it has falsely indicated that it has identified subscribers for those numbers. The Commission stated last year that it may penalize RespOrgs that warehouse toll free numbers, by imposing forfeiture penalties on them or referring them to the Department of Justice to determine whether a fine, imprisonment, or both are warranted, or may decertify them as RespOrgs. It also stated that RespOrgs that falsely indicate they have identified subscribers for particular numbers may be criminally liable for false statements under Title 18 of the United States Code. The Commission stated as follows: We conclude that the Commission's exclusive jurisdiction over the portions of the North American Numbering Plan that pertain to the United States, found at section 251(e)(1) of the Communications Act, as amended, authorizes the Commission to penalize RespOrgs that warehouse toll free numbers. We may impose a forfeiture penalty under section 503(b). In addition, if a person violates a provision of the Communications Act or a rule or regulation issued by the Commission under authority of the Communications Act, the Commission can refer the matter to the Department of Justice to determine whether a fine, imprisonment, or both are warranted under section 501 or section 502 of the Communications Act. We also may limit any RespOrg's allocation of toll free numbers or possibly decertify it as a RespOrg under section 251(e)(1) or section 4(i). In addition, RespOrgs that falsely indicate that they have identified subscribers for particular numbers may be liable for false statements under Title 18 of the United States Code.... (footnotes omitted). Toll Free Service Access Codes, Second Report and Order and Further Notice of Proposed Rulemaking, CC Docket No. 95-155, 12 F.C.C. Rcd. 11162 (1997). In light of the above enforcement policy, the Bureau in this letter directs DSMI to forward a copy of this letter, with the attachment, to all RespOrgs. With this letter, the Bureau directs all RespOrgs that have reported less than 100% subscriber results to submit a letter to the Commission's Common Carrier Bureau, Network Services Division, by December 11, 1998, explaining why the process required by the Bureau was not completed as directed. Such RespOrgs must also describe any action they have taken or are now taking to remedy this apparent non-compliance with their legal obligations. The names of RespOrgs that fail to provide satisfactory explanation in their letters or that fail to submit letters altogether will be referred to the Bureau's Enforcement Division for action in accord with the Commission's enforcement policy. Sincerely, Anna M. Gomez Chief Network Services Division Common Carrier Bureau