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                            Appendix C
                         SCRIPT FOR SALES


     Good (Morning/Afternoon), may I speak with the person who's authorized to handle the
long distance telephone account please.

     Hi, this is (Name) calling on behalf of Business Discount Plan, Incorporated, Sales
Representative Number (#).  The reason I am calling is to inform you that on your next billing
cycle, all of your long distance charges could be recombined with your (Name of LEC) billing, the
way it used to be.  This is in response to customer surveys regarding dissatisfaction of writing
separate checks for separate bills.

     With this one bill service, you will be changing to Business Discount Plan, Inc. as your
carrier for rates and service, while (switching or remaining) (to/on) the (LD) Network.  (If
switching state:  There will be a one time PIC fee of about $5.00 per line which will be reimbursed
upon request)
(Wait for a positive response)

     Our records show that your business is located at (Business address) and your main billing
telephone number involved in this service is (BTN).  And who am I speaking to ? (Must give first
and last name).

     O.K. Great, I'm going to transfer you to someone in verification who can approve the
change and remove your company off the national calling list so we don't contact you in the
future.

     Once again, you will have the one bill service with Business Discount Plan, Incorporated
as your carrier for rates and service, while (switching or remaining) (to/on) the (LD) Network.

     If you would like to do this, please hold.  (Call transfer application to Verification
Company with Authorized Decision Maker.)                            Appendix D
                   BUSINESS DISCOUNT PLAN, INC.
                3780 Kilroy Airport Way, Suite 200
                   Long Beach, California 90806
                         1 (800) 680-1120


IMPORTANT MESSAGE ABOUT YOUR BUSINESS DISCOUNT PLAN, INC.
LONG DISTANCE SERVICE


Dear Customer:

     You may have been contacted by a Business Discount Plan, Inc. representative who may
have left you with the impression that Business Discount Plan, Inc. is affiliated with or otherwise
represents AT&T.  If so, that is incorrect.  Business Discount Plan, Inc. is not affiliated in any
way with, nor does it otherwise represent AT&T.  This letter is sent to clarify the nature of the
long distance service provided by Business Discount Plan, Inc. ("BDP").

     BDP is an independent, non-facilities based long distance telephone service provider and,
unless you have recently changed your long distance service, BDP is your company's carrier for
long distance calls.

     BDP is regulated by the Federal Communications Commission and various states' Public
Utility Commissions.  As your telephone bill indicates, BDP customers receive a single bill for
local service (with rates set by your local company) and long distance charges (with rates set by
BDP).

     If you believe your company's service was changed from AT&T without your
authorization (or if you provided such authorization based on your belief that BDP represented or
was otherwise affiliated with AT&T) and you wish to return to AT&T, you should call AT&T at
1 (800) 509-9795.

     If you believe your company's services was changed from another carrier without your
authorization and you wish to return to your former carrier, you should call that carrier.  Business
Discount Plan, Inc. will cover the costs associated with switching your service back to AT&T or
your former carrier.  In addition, provided you contact our company within sixty (60) days,
Business Discount Plan, Inc. will reimburse you for any difference in rates between our rates and
the rates you would have paid AT&T or your former carrier for the same calls.

     You can reach our customer service department by calling 1 (800) 680-1120.