CABLE SERVICES BUREAU TELEPHONE 
CONTACT LIST
NOVEMBER 1999

 	Area Code (202)

Office of the Bureau Chief	418-7200
Bureau Chief	Deborah A. Lathen
Deputy Bureau Chief	William H. Johnson 
Deputy Bureau Chief	Adonis Hoffman 
Associate Bureau Chief	Marjorie (Peggy) Greene
Associate Bureau Chief for Disability Policy	Meryl S. Icove
Associate Bureau Chief	To-Quyen Truong
Special Advisor	Vacant
Special Advisor	Jay Heimbach
Legal Advisor	Clint Odom
Director, Media Relations	Michelle Russo

Office of Government and Public Outreach           		418-7200
Assistant Bureau Chief	Margo Domon Davenport 
Director, Government Outreach	Michael Perko

Office of Administrative Management                   	418-7081
Assistant Bureau Chief	Ruth Dancey
Deputy Assistant Bureau Chief for 
    Management (Personnel)	Ann Enoch Morgan
Computer Specialist (Hardware)	Carrie Weiss
Program Analyst (Budget)	Tasha Browning
Admin Mgmt Specialist (Space Mgmt)	Shontail Ennis

Financial Analysis and Compliance Division           	418-2317
Acting Division Chief	Patrick Boateng 
Deputy Chief	Vacant 

Consumer Protection and Competition Division      	418-1041
Division Chief	Deborah Klein 
Assistant Division Chief	Ron Parver
Deputy Chief	Steve Broeckaert 

Policy and Rules Division                                     	418-7034
Division Chief	John Norton
Deputy Chief	Royce Dickens 
Acting Chief Economist	Dan Hodes

Engineering and Technical Services Division          	418-7000
Division Chief	John Wong
Deputy Chief	Michael Lance

	CABLE SERVICES BUREAU
	TELEPHONE CONTACT LIST
	(BY SUBJECT MATTER)
	NOVEMBER 1999

A La Carte Issues
	Consumer Prot. 418-1041

Accounting Issues
	Warren O'Hearn 418-2230
	Patrick Boateng 418-2370

Aeronautical Frequency Issues

	Enforcement
		Rick Kalb 418-1055
		Ron Parver 418-1037
		Sunil Daluvoy 418-1032
	Legal
		Rick Kalb 418-1055
		Sunil Daluvoy 418-1032
	Engineering
		Michael Lance 418-7014
		John Wong 418-7012
	Notifications
		Jerilyn Harris 418-7016
		Priscilla Wu 418-7008
		Priya Shrinivasan 418-7005
		Michael Lance 418-7014
	Usage/Cumulative Leakage Index 
	   (CLI)/Form 320
		Bill Green 418-7009 
		Priscilla Wu 418-7008
		Priya Shrinivasan 418-7005
		Michael Lance 418-7014

Appeals

	of Local Rate Decisions
		Claudia Tillery 418-1059
	Status of Bureau Rate Orders
		Jackie Coles 418-2318


Benchmark                                            
	Patrick Boateng 418-2370
	For Basic Rates and CPS Status
		Austin O'Connor 418-2293	

Blackout of Programming
	Ron Parver 418-1037

Broadcast Signal Carriage
	Ben Golant 418-7111
	Ron Parver 418-1037

Cable Antenna Relay System (CARS) Applications

	Status
		Gloria Conway 418-7001 
		Jerilyn Harris 418-7016
	Technical Questions/Waivers
		Michael Lance 418-7014
		John Wong 418-7012
	Transfers/Assignments
		Rick Kalb 418-1055
		Sunil Daluvoy 418-1032

Cable System Registrations
	Shirley Terry 418-7010
	Carol Thomas 418-7004
	Avis Mitchell 418-7011

Cable/Telco Issues 
	Policy & Rules Division 418-7034
	Andy Wise 418-7026

Closed Captioning in Video
   Programming ('96 Act) 
	Marcia Glauberman 418-7046

Commercial Leased Access
	Lloyd Young 418-1051
	Ron Parver 418-1037

Commercial Rates
	Nancy Stevenson 418-7039

Compatibility between Cable System 
   and Consumer Equipment
	John Wong 418-7012
	Alan Stillwell 418-2470
	(Office of Engineering & Technology)

Competition Report
	Marcia Glauberman 418-7046

Congressional Inquiries
	Mike Perko 418-7021
	Margo Domon 418-2949

Copyright
	Copyright Office 707-3000
	Must-Carry 
		Ron Parver 418-1037
	General (non-must-carry)
		Nancy Stevenson 418-7039

Cost of Service Issues
	Warren O'Hearn 418-2230

Cost Issues
	Kiran Duwadi 418-7053

Contact Representatives
	418-7096

Customer Service Standards
	Contact Representatives 418-7096

Direct Broadcast Satellite (DBS)

	Industry/Penetration
		Andy Wise 418-7026
	Licensing
		Rosalie Chiara 418-0754
(International Bureau) 
	Lack of Local Signals
		Rosalie Chiara 418-0754
		(International Bureau)

Discounts (Bulk, Promo, MDU)
	Nancy Stevenson 418-7039

Educational Access Channels
	Ben Golant 418-7111
	CSB Contact Representatives 418-7096

Effective Competition
	Steve Broeckaert 418-1075
	Ben Golant 418-7111

Emergency Alert Service
	Frank Lucia 418-1220 
(Compliance & Information Bureau)

Equal Employment Opportunity Policy

	Cable EEO Complaints
		Cassandra Queen 418-1450 (Mass Media
	                                                             Bureau)
	EEO Certification Status & Other Inquiries
		EEO Branch 418-1450 
(Mass Media Bureau)

Equipment

	Accounting for
		Austin O'Connor 418-2293	
	Legal Issues
		Katie Costello 418-2233
	Aggregation of Cost ('96 Act)
		John Norton 418-7037

Equipment Compatibility

	Legal Questions
		Alan Stillwell 418-2470 
		(Office of Engineering & Technology)
	Technical Questions
		Michael Lance 418-7014 
		John Wong 418-7012

Filing Fees
	Fees Hotline 418-0220

Forms:

	Hard Copies Available
		418-FORM (3676)
	Diskette Copies Available
		International Transcription Service (ITS)  
		(202) 857-3800

	Questions Regarding Computerized Versions
		Kiran Duwadi 418-7053

	Questions Regarding OMB Approval of FCC Forms
	   and Other Information Collections
		Bobby Brown 418-0539

	Form 320 - Cumulative Leakage Index
		Bill Green 418-7009

	Form 328 - Franchising Authority Certification
	Requests for Copies 	418-FORM (3676)
		Steve Garner 418-1063

	Form 325 (Annual Report)
	Requests for Copies 	418-FORM (3676)
	Assistance	Priya Shrinivasan 418-7005
		Priscilla Wu 418-7008
		Michael Lance 418-7014

	Form 393 - Initial Rate Filing
	Requests	418-7092
	Assistance for Basic Rates	Austin O'Connor 418-2293	

	Forms 395-A, 395-M 	EEO Branch 418-1450 
		(Mass Media Bureau) 

	FCC Form 1200 Series for Rate Regulation
	Hard Copies Available	418-FORM (3676)

	Form 1200 - Setting Maximum Initial Permitted Rates
	Accounting	Patrick Boateng 418-2370
	Legal	Katie Costello 418-2233

	Form 1201 -  Facsimile Request for Necessary Info
		418-FORM (3676)

	Form 1205 - "Equipment Form"
	Accounting	Patrick Boateng 418-2370
		Austin O'Connor 418-2293	
	Legal	Katie Costello 418-2233

	Form 1210 -  "Update Form" (also for Going Forward)
	Accounting	Patrick Boateng 418-2370
	Legal	Katie Costello 418-2233
	
	Forms 1220 and 1225 - Cost of Service Filing
	Basic Tier and CPS Tier Status	Warren O'Hearn 418-2230

	Form 1230 - "Small Systems"
		Katie Costello 418-2233

	Form 1240 - Updating of Maximum Permitted Rates
	   for Regulated Cable Services
	Accounting	Patrick Boateng 418-2370
	Legal	Katie Costello 418-2233

	Form 1275 - OVS Certification
		Steve Broeckaert 418-1075
		Carolyn Fleming 418-1026

Franchising Authority

	Assumption of Jurisdiction by Commission
		Katie Costello 418-2233
	Cable Programming Service Tier (CPST) 
	   Rate Complaints ('96 Act)
		Gary Remondino 418-2298
	Certification
		Steve Broeckaert 418-1075 
	Cost of Service for LFA
		Katie Costello 418-2233
	Effective Competition
		Steve Broeckaert 418-1075 
	Withdrawal of Certification
		Steve Garner 418-1063

Franchise Fee Issues 
	Ben Golant 418-7111

Going Forward Issues (Adding/Deleting 
   Channels; Upgrades)
	Nancy Stevenson 418-7039

Governmental Access Channels
	Ben Golant 418-7111
	CSB Contact Representatives 418-7096 

Home Shopping Stations

	Licensing 
		Paul Gordon 418-2130 
		(Mass Media Bureau)
Home Wiring

	Legal Issues
		Policy & Rules Division 418-7034
	Technical Issues
		John Wong 418-7012
		Michael Lance 418-7014

Indecency/Obscenity

	Indecency
 		Ron Parver 418-1037
		Ben Golant 418-7111
	Obscenity
		Office of General Counsel 418-1720

Industry Information 
	Andy Wise 418-7026

Leakage, Signal

	Technical Issues
		Michael Lance 418-7014
		John Wong 418-7012
	Legal Issues
		Rick Kalb 418-1055
		Sunil Daluvoy 418-1032

Leased Access, Commercial

Legal Questions
		Lloyd Young 418-1051
	Complaints
		Lloyd Young 418-1051
		Ron Parver 418-1037

Local Franchising Authority Certification
	Steve Broeckaert 418-1075

Local Rate Orders, Appeals of
	John Norton 418-7037

MMDS - Multichannel Multipoint Distribution Service
   "Wireless Cable"
	418-1600 (Mass Media Bureau)

Must-Carry

	Generally (Local Broadcast TV Signals on Cable)
		Ben Golant 418-7111
		Ron Parver 418-1037
	Area of Dominant Influence (ADI) Questions
		Ben Golant 418-7111
		Ron Parver 418-1037
	Digital Television 
		Ben Golant 418-7111
	Market Definition ('96 Act)
		Ben Golant 418-7111
	Channel Position
		Ben Golant 418-7111
		Ron Parver 418-1037
	Copyright
		Ben Golant 418-7111
		Ron Parver 418-1037
	Low Power TV Stations
		Ben Golant 418-7111
		Ron Parver 418-1037
	Licensing of	Mass Media Bureau 418-1640 
	Network Nonduplication/Syndex 
	   (Syndicated exclusivity)
		Ron Parver 418-1037
	Noncommercial Stations
		Ron Parver 418-1037
	Petitions for Special Relief/
	   Carriage Complaints
		Pam Pusey 418-1067
		Ron Parver 418-1037
	Significantly Viewed Status
		Pam Pusey 418-1067 
	Signal Strength Measurement
		Michael Lance 418-7014
		John Wong 418-7012 

Negative Option Billing
	Consumer Prot. 418-1041

Open Video Systems (OVS) ('96 Act)
	Steve Broeckaert 418-1075

OVS Filings

Status
	Steve Garner 418-1063
	Substantive Questions
	Steve Broeckaert 418-1075
	Carolyn Fleming 418-1026

Over the Air Reception Devices ('96 Act)
		Contact Representatives 418-7096

	Declaratory Ruling Requests and 
	   Waiver Requests
		Darryl Cooper 418-1039
		Eloise Gore 418-1066
		Ron Parver 418-1037

Ownership of Cable Systems
		Ron Parver 418-1037
	Anti-trafficking
	('96 Act)	Ron Parver 418-1037
	Cross Ownership 
	('96 Act)	Ron Parver 418-1037

Petitions for Special Relief-Generally-Status
	Pam Pusey 418-1067

Pole Attachments (Utility Poles)

Legal Issues
	Katie Costello 418-2233
	Cheryl King 418-2284
Accounting Issues
	Warren O'Hearn 418-2230
	Austin O'Connor 418-2293
Policy and Rules Division General Inquiries
	Linda Senecal 418-7044

Policy and Rules Division Project Tracking 
   and Status
	Bobby Brown 418-0539

Political Cablecasting
	Robert Baker 418-1440 
	(Mass Media Bureau)

Press Inquiries
	Michelle Russo 418-2358

Price Study
	Kiran Duwadi 418-7053

Program Access Issues
	Steve Broeckaert 418-1075

Program Content

	Indecency
		Ron Parver 418-1037
		Ben Golant 418-7111
	Obscenity
		Office of General Counsel 418-1720

Program Ratings/V-Chip 
	Nancy Stevenson 418-7039

Public, Educational and Governmental (PEG) Access Channels 
	Ben Golant 418-7111
	CSB Contact Representatives 418-7096 

Rate Complaint Status (FCC Form 329)
	Gary Remondino 418-2298

Reference Information Center 
	418-0270

Regulatory Fees
	Fees Hotline 418-0220

Retransmission Consent (Negotiations)
	Ron Parver 418-1037
	Ben Golant 418-7111

Satellite Antennas and Zoning Preemption
	Contact Representatives 418-7096

Satellite Master Antenna System (SMATV)
If microwave authorizations involved, refer to
	(717) 337-1421 (Private Radio Bureau)

Scrambling

Adult Programming ('96 Act) 
	Rick Kalb 418-1055
Decoder Box Requirement
	Ron Parver 418-1037
Technical Questions
	John Wong 418-7012
Legal Questions
	Ron Parver 418-1037

Set-Top Boxes 

	Legal
	Ron Parver 418-1037
Technical
	Michael Lance 418-7014
	John Wong 418-7012
Descrambling Equipment
	Lawrence Clance 418-1027

Signal Leakage

	Technical Issues
		Michael Lance 418-7014
		John Wong 418-7012
	Legal Issues
		Rick Kalb 418-1055
		Sunil Daluvoy 418-1032

Signal Quality Standards
	Michael Lance 418-7014
	John Wong 418-7012

Significantly Viewed Status
	Pam Pusey 418-1067

Small Systems
.	Policy & Rules Division 418-7034

Sports Programming Blackouts
	Rick Kalb 418-1055 
	Ron Parver 418-1037 

Stays and Appeals of Local Rate Orders
	John Norton 418-7037

Surveys/Studies
	Marcia Glauberman 418-7046
	Kiran Duwadi 418-7053
	Dan Hodes 418-7041

	Commercial Surveys/Studies
		Andy Wise 418-7026
	FCC Surveys/Studies
		Dan Hodes 418-7041
		Marcia Glauberman 418-7046
		Kiran Duwadi 418-7053 

Technical Questions
	Priscilla Wu 418-7008
	Priya Shrinivasan 418-7005
	Michael Lance 418-7014 
	John Wong 418-7012

Technical Standards and Related Issues
	Michael Lance 418-7014
	John Wong 418-7012

Telecommunications Act 1996 ('96 Act) - Implementation
	Margo Domon 418-2949
	Mike Perko 418-7021

Tier Buy-through 
	Ron Parver 418-1037
	Ben Golant 418-7111

Theft of Service
	Lawrence Clance 418-1027

User Fees
	Fee Hotline 418-0220

Vertical and Horizontal Integration
	Policy & Rules Division 418-7034

Video Description (Visual Disabled) 
   in Video Programming ('96 Act) 
	Marcia Glauberman 418-7046
Wireless Cable (MMDS)
	Mass Media Bureau 418-1600 

	Antennas and Zoning Preemption
	Contact Representatives 418-7096
	Eloise Gore 418-1066
	Ron Parver 418-1037
	Darryl Cooper 418-1039

Zoning 

	DBS, TV and MMDS ('96 Act)
	Contact Representatives 418-7096
Larger Satellite Dishes
	International Bureau 418-0729
Satellite Receiver
	International Bureau 418-0753 
TV and MMDS Antennas ('96 Act)
	Contact Representatives 418-7096

	TELEPHONE DIRECTORY
	CABLE SERVICES BUREAU
	NOVEMBER 1999



Name	Telephone
Allmon-Stewart, Tiffany  	418-2368
Alvarenga, Jon	418-0003
Becker, Mark    	418-7523
Black, Winsel O.	418-2356
Boateng, Patrick	418-2370
Bright, Ann	418-2248
Briscoe, Glenda	418-1040
Broeckaert, Steve	418-1075
Bromery, Regena	418-7034
Brown, Bobby   	418-0539
Browning, Tasha	418-7088
Clance, Larry	418-1027
Clarke, Nancy	418-2365
Coles, Jackie	418-2318
Conway, Gloria	418-7001
Cooper, Darryl	418-1039
Costello, Katie	418-2233
Curtis, Steve	418-7007
Daluvoy, Sunil	418-1032
Dancey, Ruth	418-7085
Danjuma, Lucille	418-2385
Dickens, Royce	418-7030
Domon Davenport, Margo         418-2949
Duwadi, Kiran	418-7053
Ellis-Cheek, Imani	418-1028
Ennis, Shontail	418-7087
Fleming, Carolyn	418-1026
Frenette, Jane	418-2245
Garner, Steve 	418-1063
Glauberman, Marcia	418-7046
Golant, Ben	418-7111
Gore, Eloise	418-1066
Green, Bill   	418-7009
Greenaway, Sonia	418-2396
Greene, Peggy	418-2389
Gupta, Nand	418-2279
Harris, Jerilyn	418-7016 
Heimbach, James	418-0055
Hercules-Udeh, Trudy 	418-2288
Herring, Linda	418-2246
Hodes, Daniel	418-7041



Name	Telephone
Hoffman, Adonis	418-0429
Horan, Tom	418-2486
Icove, Meryl 	418-7200
Jackson, Dana	418-2247
Jackson, Steve	418-0526
Johnson, Claudette	418-2386
Johnson, William	418-2388
Kalb, Rick	418-1055
Kandutsch, Carl	418-7051
Keats, Jim	418-7020
King, Cheryl	418-2284
Kinsey, Therresa	418-2397
Klein, Deborah	418-1058
Kornegay, Cheryl	418-7948
Kosar, Karen	418-1053
Lance, Michael	418-7014
Lathen, Deborah	418-7200
Levine, Anne	418-7027
Lewis, Michael  	418-0064
Lombre, Katrina	418-2375
Lott, Robin       	418-2398
Lyle, Angella	418-1041
Marple, David	418-1083
McKee, Wayne	418-2355
Mebane, Michelle	418-2934
Mercer, Karen	418-2647
Merritt, Demetrius	418-2648
Middleton, LaTashia	418-7251
Miller, Mary	418-7006
Mitchell, Avis	418-7011
Morgan, Ann Enoch	418-1929
Norton, John	418-7037
O'Connor, Austin	418-2293
Odom, Clint	418-7163
O'Hearn, Warren	418-2230
Parver, Ron	418-1037
Perko, Mike	418-7021
Phillip, Brandon	418-0925
Plummer, Alexia	418-7079
Pusey, Pam	418-1067
Remondino, Gary	418-2298







Name	Telephone
Richardson, Terrell	418-7080
Robinson, Esther	418-7015
Rodas, Roberto	418-1024
Russo, Michelle	418-2358
Schwartz, Bill	418-0011
Scott, John 	418-1528
Scott, Michael	418-2362
Senecal, Linda	418-7044
Shrinivasan, Priya	418-7005
Slappy, Kelly     	418-1043
Spriggs, Donald	418-7249
Stallings, Vanessa	418-2367
Stevenson, Nancy	418-7039 
Suarez, Carmen	418-2228
Terry, Shirley	418-7010
Thomas, Carol	418-7004
Tillery, Claudia	418-1059
Tremont, Treg	418-1031
Truong, To-Quyen	418-1941
Villatoro, Jobany	418-2239
Ward, Donnajean	418-7028
Weiss, Carrie	418-7090
Whitehead, Deidra	418-2366
Wise, Andrew	418-7026
Wong, Helena	418-2282
Wong, John	418-7012
Wu, Priscilla	418-7008
Young, Lloyd	418-1051









 

 
 
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